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Simply An iPaaS/Integration Powerhouse!
What do you like best about the product?
Recipes feel structured like code (if blocks, loops, try/catch), but are super accesible from any skill set. POCs for integrations can be built out and tested within minutes, often in the meeting they are being conceptualized.
A huge library of preconfigured connectors for Enterprise apps, but the HTTP connector is robust as well for most APIs.
The ability to actually build logic around errors istead of tossing everything into the same bucket makes intergration management more effective and less tidious.
Every other week or so we find ourselves discovering something else that expands what we can do with Workato (SQL tables on the fly, ability to use customer code in recipes, etc).
A huge library of preconfigured connectors for Enterprise apps, but the HTTP connector is robust as well for most APIs.
The ability to actually build logic around errors istead of tossing everything into the same bucket makes intergration management more effective and less tidious.
Every other week or so we find ourselves discovering something else that expands what we can do with Workato (SQL tables on the fly, ability to use customer code in recipes, etc).
What do you dislike about the product?
No major complaints. Would love to have a bit more flexiblity with how to mark an error resolved, a simple 'resolved' flag instead of having to rerun a job to clear out the queue would be great.
What problems is the product solving and how is that benefiting you?
Integrating Salesforce, Netsuite, Slack, Okta, S3, Jira, Slack, ServiceNow, Custom Endpoints, the list goes on. Pretty much have been able to point what we want to where we want with no major hurdles.
Recommendations to others considering the product:
We were able to knockout, migrate and improve ~100 integration (recipes involving numerous branches of logic) from a prior iPaaS solution to Workato in just 2 months, which I think this is a pretty solid benchmark for how intuative and flexible Workato is. The platform allows you to be super nible and broad with your integrations, with the ability to build them out in hours not months.
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Very powerful and easy to use - our go to integration tool
What do you like best about the product?
The consumer like ease of use of Workato allows us to rapidly build out very complex integrations without being beholden to an army of developers or partners in our portfolio of companies. Additionally, our data enrichments pipelines used to be batch and offline in R/Python scripts... those are now being replaced with real time enrichment with Workato as the integration layer to many different APIs
What do you dislike about the product?
We have had no negative experience so far
What problems is the product solving and how is that benefiting you?
- Replacing custom integrations with commercial applications and reducing our tech debt
- Reducing manual work copying data from system to system
- bring out machine learning models into production through easily created APIs and integrations
- rapid development and data enrichment for our data science team
- Reducing manual work copying data from system to system
- bring out machine learning models into production through easily created APIs and integrations
- rapid development and data enrichment for our data science team
Recommendations to others considering the product:
If you're concerned about the subscription model, don't be... you will easily pay more for other tools or custom integration with all of the development support required from partners and rebuilding
Great way to connect Salesforce to Eventbrite or Google Sheets
What do you like best about the product?
Workato makes it pretty easy to connect Salesforce to Eventbrite in a way that is much more useful than Eventbrite's off-the-shelf (free, never updated) connector. Their recipes are easier to maintain than custom code.
What do you dislike about the product?
I'd really like for schema updates that don't effect the recipe to not require me to refresh all the recipes.
What problems is the product solving and how is that benefiting you?
We're bringing in accurate, real-time information about event signups, payments, and attendance. This saves us lots of time in uploading data in batches, and lets our event staff have more accurate data.
Recommendations to others considering the product:
The customer support is really outstanding.
Workato
What do you like best about the product?
Workato is a really good integration tool - you can integrate with slack to automate some of your manual tasks
What do you dislike about the product?
Not very intuitive - still require a minimum knowledge in coding
What problems is the product solving and how is that benefiting you?
Integration
Great for automating the unknown!
What do you like best about the product?
The product has been great for providing key integrations with services that wouldnt normally interact with one another, which provides a lot of capabilities that you couldnt have otherwise
What do you dislike about the product?
There isn't much I dislike, but understanding how to get up and running at first can be a challenge, but once you understand it is a powerful product
What problems is the product solving and how is that benefiting you?
Workato had been able to help with easing user interactiong with various services such as service-now and salesforce which has increased productivity from the user base
Pleasant, modern integration experience with cutting edge + enterprise integrations
What do you like best about the product?
As our customers started using SaaS applications, integrating them with the enterprise workflows became important. This product offers easy integration modern ecosystem that lot of cloud native applications are gravitating towards. Offers the right blend of enterprise friendliness with the touch of consumer friendly simplicity. It is not a substitute for enterprise integration products yet, but meets my needs for modern integrations.
What do you dislike about the product?
Some of the integrations I would like to see are not present: for instance, I can't integrate with whatsapp, which is being used by some of our SMB users. Adding new recipes is easy -- adding new end points takes some effort (to be fair, I know it can be even more difficult). The SDK takes a bit of getting used to. The community recipes are good to learn from, but, I wish for better discussion and training to create complex workflows.
What problems is the product solving and how is that benefiting you?
Ability to integrate into modern consumerized services in the enterprise context. For instance, our customers, instead of fighting with internal users, managed to bring Dropbox into the enterprise workflows. With low investment, they managed to create efficient workflows that usually takes long projects and budgets.
Recommendations to others considering the product:
If you are thinking of creating modern consumerized IT, with new ecosystems (SaaS services etc), workato is a great product to consider. Easy to use, low cost, and fast to market. Focus on your use cases and see how much you can leverage existing connectors. It is great tool for cloud native application development.
Best product for integrations and automation
What do you like best about the product?
Fantastic support -- providing technical guidance on streamlining workflows
What do you dislike about the product?
We found a few anomalies when creating recipes, but Workato is always quick to resolve our issues.
What problems is the product solving and how is that benefiting you?
Automating several business processes
Recommendations to others considering the product:
Check out the community recipes
Workato makes developing integrations a joy ! Its game changing
What do you like best about the product?
I love the fact that in a few minutes I can get an integration built which is robust and fault tolerant. I like all the tools they provide to help you debug and develop additional functionality like the custom sdks.
I like that they have a lot of the key connectors we use like Salesforce, NetSuite, Workday, S3, Salesforce Marketing Cloud, etc
I also love the support I get from the team developing new functionality or looking into any issues.
I like that they have a lot of the key connectors we use like Salesforce, NetSuite, Workday, S3, Salesforce Marketing Cloud, etc
I also love the support I get from the team developing new functionality or looking into any issues.
What do you dislike about the product?
There is not much to dislike! I guess they have so much functionality sometimes new people using it don't know about it so figuring a way to bundle sets of recipes to get started on could be good. They do write really good blog posts and documentation.
What problems is the product solving and how is that benefiting you?
Worflow automation via Slack and integrations between our enterprise applications.
Recommendations to others considering the product:
We compared Workato to Mulesoft and Boomi. Mulesoft is good for developers and a more SOA architecture. We needed a tool which works for analysts and end users as well. Workato provided this and also gave us lots of time to do evaluation and understand our use cases. Workato's pricing is fantastic given that you get umlimited compute power and the connector charges are reasonable for all that you get. Workato was reviewed by our security team and was able to pass all of the tests to make sure they are safe and security compliant. We use SSO with Workato.
A great tool for great automation
What do you like best about the product?
A lot of application are known by Workato making integration between them really easy.
What do you dislike about the product?
Being use to develop my own script in python, powershell, bash, ... I was frustrated sometime to see that actually coding my own script would be faster/easier for some specific function.
What problems is the product solving and how is that benefiting you?
Facilitating tickets creation on Service Now through Slack using high level language.
Recommendations to others considering the product:
Easy to learn, and the support is pretty efficient, don't hesitate to use the chat window that sometimes pop-up in the bottom right corner they are pretty quick to reply.
Powerful Data Integration tool that's also easy to use
What do you like best about the product?
Workato has connectors for all major applications. You can create a recipe with a few clicks. There is a community with thousands of public recipes that users can import into their own recipe. Workato has a robust on-prem connector.
Workato triggers are rather impressive. For example, if an Opportunity in Salesforce is WON then perform X action in another application - Workfront, or if a new invoice is created in Quickbooks then perform action Y in application B.
Workato triggers are rather impressive. For example, if an Opportunity in Salesforce is WON then perform X action in another application - Workfront, or if a new invoice is created in Quickbooks then perform action Y in application B.
What do you dislike about the product?
Not a whole lot to complain about. The solution does what it is supposed to do.
2FA is available in Enterprise level subscription only. Would like this in Professional also.
2FA is available in Enterprise level subscription only. Would like this in Professional also.
What problems is the product solving and how is that benefiting you?
We were able to respond quicker to data integration needs within the organization. The solution was easy to use and didn't require consulting, this a cost saving.
Workato allowed us to go from brainstorming to delivering within minutes. Often times we can do this right in the meeting room as the ideas are floating in our heads.
Workato allowed us to go from brainstorming to delivering within minutes. Often times we can do this right in the meeting room as the ideas are floating in our heads.
Recommendations to others considering the product:
Test the solution. Workato team provides enough training to get you started. Lots of resources online and also in the community.
Bring your real business needs to the table as you discuss the product with Workato team, they are really good at finding solutions.
Bring your real business needs to the table as you discuss the product with Workato team, they are really good at finding solutions.
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