Workato Enterprise Automation Platform
Workato, Inc.External reviews
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Seamless Data Integration Made Simple with Workato
What do you like best about the product?
I appreciate Workato's ability to seamlessly integrate and synchronize data across enterprise applications and systems. The simplicity of the application and the ability to create custom recipes stand out to me. It's easy to tailor recipes to our clients' workflows and integrate data throughout the process. The transition to Workato was very smooth for our team.
What do you dislike about the product?
No comments
What problems is the product solving and how is that benefiting you?
Workato helps us solve data silo challenges by integrating and synchronizing data across enterprise applications without extensive configuration.
Intuitive Interface That Bridges Teams Seamlessly
What do you like best about the product?
I find that the user interface is very intuitive and easy to follow. It allows developers to connect with members of their team that may be less tech savvy while not losing any of the key information.
What do you dislike about the product?
Different platform components don't effortlessly flow into each other. It takes some navigation.
What problems is the product solving and how is that benefiting you?
Workato automates all of our B2B integrations and saves us so much time in manual entry as well as errors.
Extensive Connectors and Rapid Integration Makes Workato Stand Out!
What do you like best about the product?
One of the most helpful items that Workato provides us is the vast library of connectors, and the speed at which we can implement new integrations.
What do you dislike about the product?
The platform is very well documented, but some small areas like Workflow apps leave much to be desired in this respect and require support to assist you when you are "stuck".
What problems is the product solving and how is that benefiting you?
With Workato we were able to take a legacy abandoned eCommerce integration program, and refactor it into a modern API driven platform with room for a vast amount of extensibility in the future. Plus, it has improved the site response time by half.
Prebuilt Recipes help spark new ideas
What do you like best about the product?
The prebuilt recipes give us a great starting place to think about what we might not already be thinking about.
What do you dislike about the product?
I get bummed out when I can't find a prebuilt connector
What problems is the product solving and how is that benefiting you?
Workato is helping us bring together disconnected data
Effortless Navigation and Recipe Management
What do you like best about the product?
I appreciate how easy it is to navigate the platform, create recipes and connectors, and manage multiple users and connections.
What do you dislike about the product?
I wish Workato offered more actions within the Recipe Ops and API sections. It would be helpful to have the ability to start, stop, or make minor edits to specific steps in a recipe using only APIs.
What problems is the product solving and how is that benefiting you?
What stands out to me is the way it brings together different systems through integration.
Effortless Automation and Seamless Integrations with Workato
What do you like best about the product?
What I like best about Workato is its ability to automate complex processes with minimal coding. Its integration recipes feel like writing code but with far less effort. Workato connects systems seamlessly, offers a rich library of prebuilt recipes, and makes ongoing maintenance easy.
What do you dislike about the product?
What I dislike about Workato is that the cost scales based on the number of tasks, which can become expensive for high-volume automations. Additionally, exporting job log data to CSV is limited to 1000 rows, which can be restrictive for larger datasets.
What problems is the product solving and how is that benefiting you?
Workato is helping us streamline and automate processes between SFDC, our billing system, NetSuite, and our in-house applications. By integrating these key systems, it reduces manual data entry, keeps information consistent across platforms, and improves efficiency while reducing errors.
Seamless Integrations Across Platforms with Robust Action Support
What do you like best about the product?
Workato supports a lot of Marketing/Sales/Event tech platforms. It also has a lot of actions/triggers for each of the application it supports which makes it really easy to integrate 2 platforms that don't have OOTB native sync.
What do you dislike about the product?
Workato errors out/freezes when the job-queue increases, we've seen the platform freeze for around 6 hrs when we'd synced an initial batch of 400k records from HubSpot to NetSuite. Their engineering team said it's a caching issue, but we faced the same issue again when we synced 100K records.
What problems is the product solving and how is that benefiting you?
Workato is constantly adding more triggers/actions to the apps it supports now, and it's also onboarding more platforms that users can integrate. This helps consulting companies like us to recommend it to our clients with variety of platforms in their tech stack that needs to sync data b/w one another.
Marketing Automation Unifies Tools for Outstanding Results
What do you like best about the product?
Marketing automation has helped me bring together previously disconnected tools, allowing me to achieve more valuable outcomes.
What do you dislike about the product?
It would be helpful if there were a way to connect tools even when they don’t offer a REST API. All marketing and sales tools should be integrated.
What problems is the product solving and how is that benefiting you?
We have developed several alert mechanisms that send notifications to our internal Martech operations team, prompting them to take action when needed.
Effortless Integrations and Automation with User-Friendly Workflow Builder
What do you like best about the product?
Workato makes complex integrations simple with a very user-friendly workflow builder. I really like how fast we can connect different systems and automate processes without heavy coding. The documentation and community resources are also very helpful for learning and troubleshooting.
What do you dislike about the product?
Some features require deeper experience to configure, especially advanced API and authentication setups. The error messages could sometimes provide clearer guidance. But overall, the platform continues to improve.
What problems is the product solving and how is that benefiting you?
Workato helps integrate Sitecore XM Cloud and other enterprise systems efficiently. It reduces manual work, improves data flow, and speeds up automation development. Instead of spending days writing code for APIs, we can build and deploy workflows much faster, which helps our team deliver features quickly and reliably.
Versatile Automation with Stellar Support
What do you like best about the product?
I love Workato's versatility in handling all types of data and appreciate the high number of connectors it offers. The ability to build custom connectors further enhances its adaptability for our needs. The real-time support is immensely valuable, both AI and human, as it provides essential assistance during our solution-building processes. Moreover, Workato's team demonstrates a great culture and a genuine passion for their product, which positively influences their interactions and assistance with customers. The company's proactive engagement during our setup phase, through regular meetings, ensured we remained aligned and successful in our implementation journey.
What do you dislike about the product?
I find some of the AI assistance in the recipe builds, particularly around the formula syntax, could be improved for those of us without extensive experience in Ruby or Python.
What problems is the product solving and how is that benefiting you?
I use Workato to automate sales and customer onboarding processes, manage legal documentation, and enhance KYC verifications. It integrates various software platforms seamlessly and processes customer integrations efficiently. The platform’s versatility with data and customizable connectors greatly benefit our operations.
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