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Reviews from AWS customer

8 AWS reviews

External reviews

756 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Efficient Automation, Easy to Use

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I find Workato very easy to use, which is great for ease of use. It's also very good at implementing very complex tasks.
What do you dislike about the product?
There are some UI adjustments that could be done, like being able to copy JSON from certain screens. But, that's just nitpicking.
What problems is the product solving and how is that benefiting you?
I rely on Workato to rapidly create automations for our customers, which helps us save significant time and reduces manual work. The platform is user-friendly and makes it much faster to implement even complex tasks.


    Computer Software

User-Friendly Integration Platform That Empowers Non-Technical Users

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
It's very user friendly and intuitive on what I can use to create integrations from tool to tool. I no longer need a data integration team everytime I want integrations to be formed.
What do you dislike about the product?
There's a lot of features in Workato and I feel like it's hard to keep up if I'm not frequently using it.
What problems is the product solving and how is that benefiting you?
We currently need data integrations from Snowflake to Anaplan and Workato has allowed for us to build those recipes without needing a full integration team.


    Manvitha K.

Empowers Automation with Ease and Impressive Time Savings

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Workato is an excellent tool for automating tasks and improving processes. What I find truly impressive is that we no longer have to rely on our ERP vendor for new features or automations; instead, we can handle everything ourselves using Workato. Personally, I have implemented numerous enhancements that have greatly benefited the Finance team, resulting in an estimated annual savings of around 1,000 hours.

Also tool is so ease of use that you donot need to have any technical knowledge.
What do you dislike about the product?
Nothing much but I feel more connectors or actions can be added.
What problems is the product solving and how is that benefiting you?
At present, I am running 20 recipes on ERP, which primarily help with updating data within our ERP system. These recipes also integrate with other ERPs, allowing them to pull data from external systems. Additionally, they send notifications or reminders to the relevant people on a recurring basis.
Also it benefits in creating data in bulk in ERP instead of preparing Import template and pushing manually to ERP


    Justin P.

Workato: an advanced and professional service to automate your work processes.

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Workato is an excellent digital service that allows for the automation and technical management of all your organization's digital processes, improving your business commercial results.

I can also say that Workato is ideal for modernizing your digital work systems and structures, allowing you to manage your work plans and projects in a professional and advanced way.
What do you dislike about the product?
I have nothing bad to say about Workato's digital features and resources, I think it is an excellent business service.
What problems is the product solving and how is that benefiting you?
My experience using Workato's digital features and resources has been positive and professional, I can now improve the quality of all my digital processes and operations, automating repetitive tasks and improving my business productivity rates.


    Nav K.

Efficient Automation, Minor Recipe Issues

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I find Workato good at making manual processes easier by automating flows and providing flexibility. I like how it connects all apps in one place, which really simplifies things for me. The Slack bot connections and notifications are great, too. It's also pretty easy to set up, just a matter of signing in and getting access, which is very straightforward and flexible.
What do you dislike about the product?
I'm having some recipe or platform error issues that come up regularly. The copy of a recipe doesn't work as efficiently as the original recipe, which is a bit concerning.
What problems is the product solving and how is that benefiting you?
I use Workato to automate user data management in Salesforce, making manual processes easier and reducing errors. It connects apps effortlessly, creates error lookup recipes, and integrates with Slack for notifications, simplifying our workflows.


    Cristina S.

Exceptionally User-Friendly and Intuitive for Beginners

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
What I value most is how user-friendly the visuals and menus are, making it easy to navigate even for someone completely new to automation.
What do you dislike about the product?
At the moment, I don't have as many chances to use it in my current role as I would like, but I am actively seeking more opportunities to explore it further during my training and to discover new ways to make the most of the tools that Workato provides.
What problems is the product solving and how is that benefiting you?
This tool enables the orchestration of processes for handling different data subject requests, helping organizations maintain compliance with GDPR and other relevant regulations.


    Computer Software

Seamless Software Integration Made Easy

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
It's been used to connect softwares like GUIDEcx, Salesforce and other tools. The fact that you can have a field in one software dictate another is massive.
What do you dislike about the product?
It can be very confusing to use and onboarding can be intense depending on your needs.
What problems is the product solving and how is that benefiting you?
It's essentially connecting all of our platforms via Workato formulas. This allows us to make customer fields work across multiple software.


    Scott R.

Empowers Integration with Ease and Precision

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I love how Workato provides integration tooling, the out-of-the-box connectors, and the tracking and monitoring needed for creating integrations between systems. I really appreciate the ability to trace a job through recipes and see what decisions were made, as it greatly helps in debugging and diagnosing issues. The visual layout of recipes is nice too, allowing me to 'read' the code without having to read the code text itself. As someone with no experience in the product at the time, it made it easy to grasp what the vendor had implemented and make changes and enhancements. I think the user interface, in general, is pretty good.
What do you dislike about the product?
I get a little frustrated with the code editor. The window for it is always presented as small and you need to expand it. Returning to the code frequently it becomes an annoyance.
What problems is the product solving and how is that benefiting you?
Workato provides the integration tooling, out-of-the-box connectors, and tracking and monitoring I require for creating integrations between systems, making it easier to see what decisions were made during processing and simplifying issue diagnosis.


    Manufacturing

Effortless Task Automation at Its Best

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I love being able to automate simple and complex tasks to keep my time free
What do you dislike about the product?
Theres a little bit of a learning curve getting started but once you have it nailed down its great
What problems is the product solving and how is that benefiting you?
We utilize workato for alot of recipes that send time sensitive data to businesses


    John I.

Effortless Automation and Broad Integration Options

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Good for automation, easy to use even without knowledge of coding and you have a high pool applications to integrate compared to other similar tools.
What do you dislike about the product?
It can be difficult sometimes, due to its complex logic and it requires a "developer mindset
What problems is the product solving and how is that benefiting you?
Helps to automate repetitive task. Most automation tools run silently in the background but with Workato it brings them into Slack or Microsoft Teams via Workbot, such as approval in Salesforce. It also helps to avoid access issue like other tools whereby providing teams access to create their respective applications "providing a safegroud and while reducing access related security bridge