Workato Enterprise Automation Platform
Workato, Inc.External reviews
765 reviews
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Seamless Integrations with Excellent Support Resources
What do you like best about the product?
I love the user-friendly UI of Workato and all the helpful content in the Library, which makes using it much easier. The content Library with existing recipes is extremely helpful as it provides examples to work from. Workato Academy is also very helpful as it provides courses on everything that you can use Workato for. This guidance helps in understanding the product better. The initial setup of Workato was very easy, thanks to the training courses they provide.
What do you dislike about the product?
I think that they could add little hints when creating recipes about functions or more details about the functions in the recipe.
What problems is the product solving and how is that benefiting you?
I use Workato for creating integrations with other software, solving disconnect issues between platforms and allowing seamless integrations.
Effortless Integration and Scalability with Impressive Flexibility
What do you like best about the product?
Ease of Use, Extensive Connectivity, Scalability, Job Recipe, Flexibility
What do you dislike about the product?
May be Pricing, Performance on huge data loads
What problems is the product solving and how is that benefiting you?
Before adopting Workato, we relied solely on Marketo for conversion. Introducing Workato enabled a seamless migration of the MLM process, allowing us to effectively integrate and target both Eloqua and Salesforce CRMs.
Intuitive Integration Tool with Room for AI Enhancement
What do you like best about the product?
I think Workato is pretty intuitive when it comes to working with the system, which makes it easier for me. I appreciate the basic integration options; they're pretty simple and easy to use. The initial setup was pretty easy, I think.
What do you dislike about the product?
I think the AI feature could be improved. If I had the option to simply explain to the system what I need in simple words and it would generate itself, it would be much better than having to understand every part of the integration and create variables for every step.
What problems is the product solving and how is that benefiting you?
I use Workato to integrate multiple information systems like Jira and Salesforce daily. It makes my project management more efficient.
Exceptionally Easy to Use and Intuitive
What do you like best about the product?
How easy it is to use and how fast you're able to automate processes.
What do you dislike about the product?
Copilot still needs some work. Not as powerful as other LLM models.
What problems is the product solving and how is that benefiting you?
Saving 100 of hours of manual work by automating and streamline reporting processes for our Finance and Accounting teams.
Easy to use automation for integrating emails and cloud services
What do you like best about the product?
What I like best about Workato is its automation capability and how easily it can be configured with tools like Outlook, AWS SQS, and other systems. It simplifies integrations and reduces a lot of manual effort.
What do you dislike about the product?
What I dislike about Workato is the limited visibility into logs when an error occurs. There should be an easier way to view detailed error logs directly within Workato, instead of having to contact the Workato support team to understand what went wrong.
What problems is the product solving and how is that benefiting you?
Workato solves the problem of integrating different systems without heavy custom code. It helps by connecting our Outlook email distribution lists and automatically sending the extracted data to AWS for further processing, which saves time, reduces manual work, and improves reliability.
Streamlined Workflow Creation
What do you like best about the product?
I like the user interface of Workato. The connection recipe builder offers a very coherent way to think through the problem, allowing me to connect the dots from start to finish in a way that just makes sense for my brain. Additionally, the initial setup of Workato was very easy.
What do you dislike about the product?
I find complexity around ensuring that the data collected in one step is provided in a valid pill format in the next step. Sometimes the data requires a little bit of transformation to get that right.
What problems is the product solving and how is that benefiting you?
Workato lets Rocketlane extend its backend, providing more functionality than out of the box.
Great iPaaS solution
What do you like best about the product?
Workato makes it super easy to get integrations up and running
What do you dislike about the product?
When rerunning jobs, it would be easier to have more ability to manipulate data as sometimes rerunning cannot be done with certain conditions/triggers.
What problems is the product solving and how is that benefiting you?
Makes it easy to have different systems 'talk to each other'
Effortless Automation That Outshines the Competition
What do you like best about the product?
It helps in automation process easier compared to the technology emerging out there in the real world.
What do you dislike about the product?
Nothing, it is just fine and efficient to automate the process.
What problems is the product solving and how is that benefiting you?
Automation of process by creating a recipe in the platform rather than going through a long process.
Best Tool for Seamless HRMS Integration
What do you like best about the product?
Best tool for multiple HRMS integration, also i like the developer mode which helps me test with my dev environments
What do you dislike about the product?
Nothing as of now if i will have, I will add it later
What problems is the product solving and how is that benefiting you?
Connector between different HRMS systems
Robust Integration with Room for Improvement
What do you like best about the product?
I really appreciate Workato's logs/job viewing capabilities, as they make it easy for us to pinpoint issues and inaccuracies, which in turn helps us write better code. I also like the alerting feature, as it allows us to take pre-emptive measures when an error occurs, enabling us to support clients more effectively. The ability to avoid writing custom code and having interactive mapping is a big plus. The advanced log viewing capabilities in the job and task format are incredibly useful, and I find the on-demand authentication mechanisms very handy. Additionally, Workato's advanced mapping capabilities, along with formulas and custom SDKs, are highly beneficial for our team.
What do you dislike about the product?
I find the CSV parsing tool to be a huge blocker since it only parses 50k records. The Lookup Table has a limit of 100k, which blocks us from integrating with more asset records. I would appreciate support for SQL or another database tool for storing more data and querying it. Sometimes, while writing code in Connector SDK, there are Ruby codes that work in the Ruby compiler but not in the Connector SDK, resulting in function issues. The caching capabilities could be extended in the API too.
What problems is the product solving and how is that benefiting you?
Workato helps us avoid custom client code, offers advanced mapping and log capabilities, and alerts us to job failures, improving our client support. We appreciate its log viewing for pinpointing issues, which enhances our code quality and preemptive measures.
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