Workato Enterprise Automation Platform
Workato, Inc.External reviews
756 reviews
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Powerful and flexible iPaaS for enterprise integrations
What do you like best about the product?
Workato is very strong when it comes to building and managing integrations at scale. The recipe-based approach makes complex workflows easier to design, understand, and maintain. It has a wide range of prebuilt connectors that cover most common SaaS tools, which speeds up development a lot. Once set up, automations are reliable and flexible, and it’s easy to add logic, error handling, and monitoring without heavy custom code.
What do you dislike about the product?
The learning curve can be steep for new users, especially when working on more advanced use cases. Debugging complex recipes sometimes takes longer than expected, and clearer error messages would help. Pricing can also become a concern as usage grows, particularly for teams running high volumes of jobs or complex workflows.
What problems is the product solving and how is that benefiting you?
Workato helps us automate data flows and business processes across multiple systems without relying heavily on custom development. It reduces manual work, improves data consistency, and speeds up integration delivery. This allows teams to focus more on business logic and less on maintaining point-to-point integrations, which has improved overall efficiency and reliability.
Powerful software for complex tasks
What do you like best about the product?
Super robust software to run complex automations and workflows
What do you dislike about the product?
Getting started can be a bit overwhelming. Some competitors can be easier to get started with, especially for easier tasks, but it's a no brainer once you understand how the system works.
What problems is the product solving and how is that benefiting you?
Running email automations using data from internal sources
Comprehensive Automation with Room for Improvement
What do you like best about the product?
I like how you can customize the job report in Workato. I also enjoy the comprehensive range of functions allowing for different outcomes. There are many features to do things differently, like lookup tables or data tables, which makes the experience rich and versatile.
What do you dislike about the product?
1. I think there should be a way to group different steps together visually in the editor without affecting the code. 2. It's frustrating to rerun the whole workflow when I just want to test a change in a specific step. 3. I also wish I could comment on multiple steps at once instead of individually. 4. Additionally, it would be great if the workflow apps were more flexible, for example being able to edit or delete the main page.
What problems is the product solving and how is that benefiting you?
I automate workflows for the company i work for with Workato, building flows and integrating platforms and actions together.
Effortless Automation and Integration with Workato
What do you like best about the product?
I love that it's easy to create recipes, triggers, and connections with Workato, which makes my life super easy. The initial setup was really fast and didn't cause me any trouble.
What do you dislike about the product?
I think I would like more training on how things get connected on the back end. So for me, it will be easier to understand how to improve my systems.
What problems is the product solving and how is that benefiting you?
Workato helps me with layering connections between Salesforce and product discovery, creating a feedback loop between my product and sales teams.
Feature-Rich Middleware That Excels at Orchestration
What do you like best about the product?
It's a great middleware with a lot of additional features that help with orchestration.
What do you dislike about the product?
Trouble accessing platform features in a sandbox for testing.
What problems is the product solving and how is that benefiting you?
A middleware that can handle Order-to-Cash, and other business process flows, between systems that is quick to setup and debug and excellent error handling utilities.
Effortless Integration with User-Friendly Recipes
What do you like best about the product?
I like Workato because it allows us to integrate our software with almost anything quickly and easily. Creating recipes is a breeze, and we've been able to make integrations and build them into our software without spending a lot of time. It's easy to use, which makes building out these integrations simple. Logging calls, texts, and voicemails to various CRMs has been straightforward to implement on different platforms.
What do you dislike about the product?
The cost for each record is a little higher than we would like, but that can be fixed.
What problems is the product solving and how is that benefiting you?
We use Workato to integrate our software with speed and ease, making it possible to build integrations quickly into our systems, satisfying our customers' needs efficiently.
Effortless Integration with Intuitive Features
What do you like best about the product?
I really appreciate Workato's point and click features and low code development, which make it easy to use and learn. The availability of recipes also simplifies my integration and migration tasks. I find the marketplace to be good, offering a lot of features, and having documents available online helps me learn more efficiently. Overall, it provides a fairly easy setup experience and integrates well with Salesforce.
What do you dislike about the product?
I find the variables reading and recipes information lacking. Recipes are available but without a lot of information about them. Users can't know enough about them beforehand unless they are installed or used.
What problems is the product solving and how is that benefiting you?
Workato acts as middleware, helping me build with point and click. It's easy to use and learn, with online documents available. The marketplace offers many features.
Effortless Automation with Powerful Flexibility
What do you like best about the product?
Perfect balance of being simple to use but allowing you to get technical where needed combined with 1000s connectors
What do you dislike about the product?
I wish you could iterate more easily in Recipies without jumping down into code i.e. Ruby map
What problems is the product solving and how is that benefiting you?
Backfilling the need for a broad number of integrations and benefiting from the rich functionality apis, recipies etc
Effortless Automation and Integration with Outstanding Support
What do you like best about the product?
Workato makes automating and integrating processes both easy and enjoyable. The overall structure and user experience are thoughtfully designed. I also appreciate the excellent documentation and the resources available through Workato Academy. The support team is outstanding. Really low barrier to start implementing and exploring. Connector portfolio is great.
What do you dislike about the product?
At times, I find it difficult to grasp the new pricing for the "extra moduls" and how to actually add them.
What problems is the product solving and how is that benefiting you?
It is the agile automation piece between all our systems and our number 1 automation tool. It solves many problems with datastructures but most importantly gives us the great possibilities for development in the future.
Workato, a secure and efficient platform for automating your virtual processes and workflows.
What do you like best about the product?
Workato is a high quality enterprise platform for managing and controlling all your virtual activities and operations, offering the best virtual automation features for your work processes.
I can also say that Workato integrates efficiently with your work systems and applications, making it easy to control and view your projects and professional activities.
I can also say that Workato integrates efficiently with your work systems and applications, making it easy to control and view your projects and professional activities.
What do you dislike about the product?
I have no negative comments about the performance of Workato's digital resources, I am satisfied with all of its professional features and tools.
What problems is the product solving and how is that benefiting you?
Workato has allowed me to improve the control of my data and digital work processes, I am now a much more skilled and efficient employee thanks to the use of all of its business automation resources, improving my productivity and professional results.
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