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Over 12 months of Workato to manage our integrations and automation.
What do you like best about the product?
Ability to scale, ease of use and large catelog of connectors
What do you dislike about the product?
Limited low code data pipelines with a focus on programming.
What problems is the product solving and how is that benefiting you?
Workato allows us to manage our system integrations in one platform and expand our system integration development with ease of use.
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This tool has great potential as well as opportunities for improvements.
What do you like best about the product?
It is a great tool for non-technical users who want to streamline their processes. The platform supports a wide range of apps and connectors. The platform's user interface is intuitive and easy to navigate, making it user-friendly even for those who are new to automation. The platform is continuously updated with new features and improvements. Providing a chat window within the tool to discuss with support team is commandable and saves a lot of time.
What do you dislike about the product?
Workato's customer support should be improved, especially on the support ticket ownership. There are cases where the ticket being transferred to mulitple support engineers. Few error messages in Workato can sometimes be vague, providing detailed error messages could make it easier to resolve the issue.
What problems is the product solving and how is that benefiting you?
We have several integrations between Cloud and On-premise applications and this tool is the best fit for us.
Workato's Automation Excellence in Transforming Workflows at Unity Technologies
What do you like best about the product?
Workato has robust and versatile integration capabilities which is invaluable in architecting seamless and efficient workflows, significantly reducing development time and effort. It’s extensive community library of pre-built connectors and adaptors allows for rapid integration with a multitude of applications and services. It is easier to create and manage complex integration workflows, even for those without extensive coding expertise. This empowers cross-functional teams to actively participate in the integration process fostering collaboration and agility in adapting to changing business requirements.The platform's real-time data synchronization capabilities are also commendable. As an Integration Architect, having the ability to ensure that data is synchronized across systems instantaneously is crucial for maintaining data accuracy and consistency throughout the integrated ecosystem.
What do you dislike about the product?
While Workato is a powerful integration platform, there are a few considerations that could be improved from an Integration Architect's perspective. As with any integration platform, the adaptability to extremely specialized or unique integration scenarios might have some limitations. Workato excels in providing solutions for a broad range of integration needs, but in highly specialized cases, some custom development might be necessary. Enhancements in providing more extensive customization options could address this concern.Overall, while there may be room for improvement, the strengths of Workato significantly outweigh any drawbacks, making it a preferred choice for Integration Architects seeking a comprehensive and efficient integration solution.
What problems is the product solving and how is that benefiting you?
In our organization workato is instrumental in overcoming the challenges associated with integration projects. It's capabilities in simplifying workflows, addressing diverse application ecosystems, facilitating real-time data synchronization, promoting cross-functional collaboration, ensuring scalability and providing efficient troubleshooting contribute significantly to the success of integration initiatives. The platform's benefits extend beyond development, positively impacting the overall functionality and performance of integrated systems.
Workato's seamless automation simplifies complex tasks effortlessly
What do you like best about the product?
Workato can streamline automation for quick and user-friendly implementation
What do you dislike about the product?
Workato should be granted increased flexibility to manage larger datasets, as the current limitations, such as 50k for CSV or the constraints when implementing Python or Ruby code, hinder the processing of larger data volumes.
What problems is the product solving and how is that benefiting you?
Handling a requirement to process over 1 million records seamlessly from source to endpoint, Workato proved instrumental in ensuring a smooth and issue-free execution
IPaaS tool which anyone can use
What do you like best about the product?
Workato is one of the best IPaaS tool in the market. It is easy to use even if you don't have any dev experience. The implementation of the integrations are very easy.Even if we stuck at some point, the live chat feature which helps us to chat with experts to resolve our issues. We have recently implemented our employee onboarding process with Teams Workbot feature which saves lot of time. Initially we bought workato for few automations for support team, our business leaders are happy with how workato helps their daily activities which made us to expand automations for IT,Sales,Billing,Finance and Procurement teams.
What do you dislike about the product?
Though workato uses no code recipes, for some use cases we need to customise the logic for that we need to write code. Currently workato provides Python and JavaScript for custom code but it has some limitations comparatively with other IPaaS tools. If we are able to code easily then it would be greater advantage for complex use cases.
What problems is the product solving and how is that benefiting you?
Although there are lot of tools available in the market, the process of building APIs is easy and cheap in workato which helps us to automate lot of activities in different teams. The workbot feature helps us to communicate with different teams efficiently to reduce the time for on boarding process of employees.
A great all around Integration Platform
What do you like best about the product?
The abstraction of complex tasks into simple and intuitive components.
What do you dislike about the product?
I feel they introduce and change so many things that get a little bit loss sometimes.I feel they introduce and change so many things that get a little bit lost sometimes.
What problems is the product solving and how is that benefiting you?
ETL Process to integrate differents sources.
Workato is an excellent partner for integration and automated solutions.
What do you like best about the product?
Workato's partnership exceeded all vendors I have ever worked with. They engaged throughout our project, ensuring we delivered value to our business. They set the bar very high!
What do you dislike about the product?
Workato continues to innovate and improve on all fronts. Processing largely occurs in the cloud. It would be helpful to have the ability to push down processing for on premise integrations.
What problems is the product solving and how is that benefiting you?
Workato provided the capabilities for cloud to cloud integrations, facilitating our SaaS vendor connections and integrations.
An outstanding and continuously evolving no-code platform designed for seamless integrations
What do you like best about the product?
Its strength lies in its simplicity and consistency, making it user-friendly, easy to learn, and seamlessly integratable with numerous enterprise systems. The thoughtful design and implementation are evident. Comparative experiments demonstrate that it can reduce development time by over 80% in data integration projects.
What do you dislike about the product?
While recognizing Workato's commitment to security, in enterprise settings with strict SaaS usage policies, if Workato could enhance methods for internal data integrations that operate solely within internal networks, it would provide additional comfort to users and implementers.
What problems is the product solving and how is that benefiting you?
As our company adopts an increasing number of cloud SaaS services, we're experiencing a corresponding rise in data exchanges between external and internal applications. The availability of a wide array of connectors for both cloud and on-premises services, coupled with user-friendly recipe development, streamlines our development cycles and markedly decreases the demand for extensive developer resources.
Incredible game changing iPaaS tool. Future proof your company!
What do you like best about the product?
Workato is amazing at integrating applications from an Ease of Use low code perspective. Their customer support and professional support is incredible. Hands down the best I have ever worked worked. This tool was also so easy to set up. You can set up automated processes in minutes / hours instead of days.
What do you dislike about the product?
Not many downsides to this tool. Way more pros than cons.
What problems is the product solving and how is that benefiting you?
Past process consisted of lack of integrations between systems. Also, lack of ingegration between systems and processes. Now we are able to connect our automation tools with our change tool and even load transactions to our ERP systems in a SOX compliant manner.
Very intutive tool to use but it has some issues
What do you like best about the product?
The tool is very user friendly and is very easy to learn
What do you dislike about the product?
I do not like the strict recipe runtime of just 5400 seconds due to which i have to split the logic either into batches (Which is not always easy to do) or split the entire logic into multiple recipes.
What problems is the product solving and how is that benefiting you?
Integrating with our clients data tools which allows them to use our product
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