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External reviews

437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Akber A.

Payload Output field were missing

  • March 03, 2024
  • Review verified by G2

What do you like best about the product?
This is a great product, mostly you can drag and drop the field and within a couple of minutes your integration is ready, the recipe logic is also simple to complex. I am a newbie but before moving to this product I did all required certifications and understood the application.

Customer support is once available to entertain you immediately and help you solve the issue. my issue was solved by Juliana very good supports Tech
What do you dislike about the product?
As I came from a Dell Boomi Background, if I compare from there, then might be not found a lot of things, like cache objects, and how to load the data beforehand to avoid double API calls.
What problems is the product solving and how is that benefiting you?
As mentioned most integration goes straightforward forward and you see solving your problem by connecting the support online really helpful.


    Human Resources

Great platform to automate tasks

  • March 01, 2024
  • Review verified by G2

What do you like best about the product?
Workato supports an extensive range of apps and allows for complex logic within the workflows, providing flexibility and customization. It's also often praised for its intuitive and user-friendly interface, which makes creating and managing workflows easier.

Workato's support is the best, staffs are kind and answer the queries efficiently.

Another point to note is Workato's robust error handling and troubleshooting features. These are designed to help users easily identify and resolve issues in their workflows, reducing downtime and ensuring smoother operations.
What do you dislike about the product?
If workato provides some more API's exposed it would be greater help.
for ex: API for dependency graph.
What problems is the product solving and how is that benefiting you?
workato solves most of my recurring activities and scheduling activities.
Even the team with no knowledge of coding can build complex applications.With its user-friendly interface and no/low code approach, Workato allows business users to create and manage workflows, reducing the dependency on IT teams.


    Hayden H.

Workato is a game changer for businesses.

  • February 27, 2024
  • Review verified by G2

What do you like best about the product?
Automation, time saving, cost effective.
What do you dislike about the product?
There are no current downsides in my view
What problems is the product solving and how is that benefiting you?
We use workato to automate moving files across third party platforms for jobs which used to be completed out of hours by engineers


    Russ M.

Great platform, helpful and engaging team

  • February 27, 2024
  • Review verified by G2

What do you like best about the product?
The platform is intuitve to use, well supported by quality learning resources, documentation and customer support team. The ability to generate business value through simple and easy integrations in a short space of time means you can start to deliver a return on your investment very quickly.
The implementation of the platform was straightforward, and being supported by best practices allowed us to develop a robust approach to governance and processes.
Now that we are up and running and have delivered our first few recipes to production, the apetite for use is already growing quickly. The ongoing value to the business, if we continue to manage it in the right way, will far outweigh the costs.
What do you dislike about the product?
Task consumption can be eaten up quickly if you are not strict with standards and practices. Not really a dislike, more highlighting the need to have a team who oversee the use of the platform and apply boundaries to work within.
What problems is the product solving and how is that benefiting you?
Disconnected systems that did not talk to each other
inefficient manual process that needlessly consumed staff time


    Tracy S.

Issue with Slackbot

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
It was pretty easy to get up and running for easy recipes that will be used immediately in production environment.
What do you dislike about the product?
I know there are a ton of features that I can use, but it's hard to keep track of how they all work together and what the best options.
What problems is the product solving and how is that benefiting you?
We move many peices of data around from our core software (HR, Finance) etc downstream to business aps that are used.


    Construction

Joper Resolves Tough SQL Error

  • February 23, 2024
  • Review verified by G2

What do you like best about the product?
Simplicity and intuitive feel for a wide array of tools.
What do you dislike about the product?
The annual subscription is very expensive.
What problems is the product solving and how is that benefiting you?
Any and all complex business processes in our industry.


    Financial Services

Really good and personalized assistance

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
That I can contact support and they always find a way to solve my problem.
What do you dislike about the product?
The learning curve was a little bit difficult at the begginning.
What problems is the product solving and how is that benefiting you?
It is helping me to personalize worklows for my clients without needing a full develop from my IT team.


    Information Technology and Services

It takes time to master, but well worth it. Workato is amazing

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
It is extremely customizable and has connections to a wide variety of tools. This enables a lot of workflows within our business and streamlines tasks cross functionally.
What do you dislike about the product?
It can be tough if there isn't an existing connection to a tool. Overall it has good coverage, but when there is a gap it can block/delay work.
What problems is the product solving and how is that benefiting you?
Workato is helping move information and create alerts within our internal teams.


    David D.

Amazing Workflow Tool

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
Drag and Drop Workflows with Looping and branching
Lots of integration features
Scheduling of jobs (recipes)
Ability to clone recipes to repurpose
Ability to create variables and use in formulas
Create connections to databases (run custom sql and process resultsets), slack, email, and many others
UI is very intuitive. Up and running the same day as I started
Online courses are great
On-demand ability to get help with a live resource is amazing.
What do you dislike about the product?
So far, just that there is a 5 minute timeout limit of receiving results from a longer running snowflake stored procedure.
What problems is the product solving and how is that benefiting you?
Getting timely notificatons if any critical snowflake processes are broken. Ability to post snowflake data to NetSuite.


    maheswara reddy k.

Great product for integration

  • February 10, 2024
  • Review verified by G2

What do you like best about the product?
Workato is the best and simplest no-code low code platform, that can simplify the business requirements.
What do you dislike about the product?
Complex transformation can be handled by introducing other transformation languages
What problems is the product solving and how is that benefiting you?
Workato helps our organization to build the complex integration with help of Citizen integration approch