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ive worked as a workato Integrations for more than 3 years
What do you like best about the product?
easy integtation
easy ETL process
easy Mapping
Easy API integration
Easy SDK connector
easy ETL process
easy Mapping
Easy API integration
Easy SDK connector
What do you dislike about the product?
hi
i don't have dislike with this product
i don't have dislike with this product
What problems is the product solving and how is that benefiting you?
can be able to do easy integration with client busineess tools
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Excellent integration and automation tool
What do you like best about the product?
Easy to build flows and integrate multiple systems, it is codeless
What do you dislike about the product?
Expensive to deploy, and the pricing model pushes you to use it less effectively
What problems is the product solving and how is that benefiting you?
Easy to integrate and automate the processes, with no need to hire programmers and infrastructure experts.
Workato Inception and Use
What do you like best about the product?
That is communicates well with Acumatica and Salesforce seamlessly.
What do you dislike about the product?
You have to set up a lot of rules and trial and error to see what works
What problems is the product solving and how is that benefiting you?
Adding sales tax in Salesforce, talking to Avalara and communicating that back to Acumatica.
The product is very useful, but some functionalities need to be improved
What do you like best about the product?
Easy of integration
Customer Support
Ease of use
Customer Support
Ease of use
What do you dislike about the product?
While constructing the recipe, we find the need for a 'while' loop for specific operations. Additionally, the 'for each' functionality appears to be limited...
What problems is the product solving and how is that benefiting you?
Very useful for automation. Saves time.
Easy to automate
What do you like best about the product?
Easy to automate and collaborate with different cloud & SaaS Application. Reports can be genererated on fly. Workato tools can be used on demend as well on schedule jobs.
What do you dislike about the product?
Too many receipes. Attribute modification and update count as one task and its chargeable.
What problems is the product solving and how is that benefiting you?
It help to update the Users Offboarding and any modification on users attributes.
Workato Automation Pro 1 & 2
What do you like best about the product?
East of Use
Guide Through of how it works
Guide Through of how it works
What do you dislike about the product?
Number of Features
Slightly too fast on the step by step
Slightly too fast on the step by step
What problems is the product solving and how is that benefiting you?
It helps when trying to pull specific data out
The training was very good and had an excellent hand on experience
What do you like best about the product?
Automation and Integration
Very easy tom implement
Very easy tom implement
What do you dislike about the product?
Complex API Integration
Some times cannot understand the backedn functionalities being used since its drag and drop
Some times cannot understand the backedn functionalities being used since its drag and drop
What problems is the product solving and how is that benefiting you?
Workato is helping us to ingest,load and transform data.
Helps to schedule the data ingestion and notify if any issues
Helps to schedule the data ingestion and notify if any issues
A great IPaaS solution with a few quirks
What do you like best about the product?
Support is stellar-there is always someone on the other end of the chat who is willing (and able) to answer your questions. I've often had an engineer or support person spin up a sample recipe to help me out.
What do you dislike about the product?
There are a few things that Workato is missing that some other tools (Zapier/Tray/etc.) have which would be very helpful:
1. Ability to export data from job runs (like Zapier)-while you can customize the job report, there's no easy way to review it in bulk as you're trying to troubleshoot issues (or fix data)
2. More streamlined view of job data (Tray does this really well). You have to click into each run and into each step, and navigate multiple screens.
3. Some "simple" operations take a lot of manipulation (formulas use Ruby syntax which may not be intuitive)
4. "Basic"/raw HTTP requests require more setup than Tray/Zapier/etc.
1. Ability to export data from job runs (like Zapier)-while you can customize the job report, there's no easy way to review it in bulk as you're trying to troubleshoot issues (or fix data)
2. More streamlined view of job data (Tray does this really well). You have to click into each run and into each step, and navigate multiple screens.
3. Some "simple" operations take a lot of manipulation (formulas use Ruby syntax which may not be intuitive)
4. "Basic"/raw HTTP requests require more setup than Tray/Zapier/etc.
What problems is the product solving and how is that benefiting you?
Integrations between CRM and othert systems
Great product, account managers are great.
What do you like best about the product?
The App catalog is consistently growing which is nice. The product is very cool.
What do you dislike about the product?
Support for Workato is not great. Most of the time the rep doesnt know the answer and you have to hop on a call to painfully walk them through the issue and even then they end up having to escalate it and it takes way too long to get answers back.
What problems is the product solving and how is that benefiting you?
Scaling integrations
Easy, useful and with great support
What do you like best about the product?
I've started working with Workato and Workato team a few years ago. The tool as proven effective even when not using it to it's full capacity. The Workato team is very dilligent in supporting and making sure you're using it to the best of its abilities and are always available to support, review and consider your input. I do believe the tool will get better and better, and so far as been a fulfilling experience.
What do you dislike about the product?
There aren't many so far. It's a bit hard to understand exactly what's the most suitable subscription for the organization needs and the models available might need still some work but the commercial team is very flexible and patient.
What problems is the product solving and how is that benefiting you?
Workato made it very easy to integrate several internal tools at use in our company as well integrating with outside partners.
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