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Qualtrics

Qualtrics LLC | 1

Reviews from AWS Marketplace

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External reviews

524 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Management Consulting

There are a lot of features which can be used, and many more limitations of those features

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
Almost anything is possible, some builds use in-built features and some have be custom built
What do you dislike about the product?
A lot of features have to be built and aren't available out of the box
What problems is the product solving and how is that benefiting you?
solves issues of having data all in one place


    Higher Education

Qualtrics customer experience has been wonderful

  • May 29, 2023
  • Review provided by G2

What do you like best about the product?
The Qualtrics team is quick to respond to any technical questions and have helped our team trouble shoot through many issues.
What do you dislike about the product?
At times we do need to call back a few times to be connected to someone who is able to answer our specific question.
What problems is the product solving and how is that benefiting you?
This product helps us understand user experience in our survey use. We are always trying to optimize the best way for participants to interact with our surveys.


    Research

Responsive but not memorable

  • May 27, 2023
  • Review verified by G2

What do you like best about the product?
The interface is relatively straightforward to use and used widely.
What do you dislike about the product?
There are a lot of confusing aspects about Qualtrics that could be fixed with better documentation or available resources online.
What problems is the product solving and how is that benefiting you?
Analyzing data for research


    Banking

Qualtrics Customer Experience

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
CX dashboards are very helpful to do in-depth analysis
What do you dislike about the product?
There should be more widgets to display text analysis in dashboard
What problems is the product solving and how is that benefiting you?
Able to understand the problem faced by customer


    Higher Education

Qualtrics Creates Surveys that Work

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
I like that I can start a survey from the bottom up or can rely on a set template to produce surveys.

We use Qualtrics for elections, surveys, and notekeeping. It is really great.
What do you dislike about the product?
I must say that I lose track of all the different versions and improvements that they put out. These are a bit confusing as to just getting the surveys done and out the door. Overall, I like the software, though.
What problems is the product solving and how is that benefiting you?
Qualtrics helps me conduct elections in our institution quickly and anonymously. This improvement vastly frees up time that was lost in the paper administration of elections.


    Higher Education

qualtrics

  • May 25, 2023
  • Review verified by G2

What do you like best about the product?
easy to navigate front end and user interface for making form updates
What do you dislike about the product?
data visualizations are limited; and difficult to download all data
What problems is the product solving and how is that benefiting you?
helps us with assessment and analytics of events


    Gabriel R.

Top of the line CX tool

  • May 24, 2023
  • Review verified by G2

What do you like best about the product?
What i find most helpful with Qualtrics is its ability to integrate with other system and its analytic capabilities such as the text AI analytics which you won't find anywhere
What do you dislike about the product?
Although it is top-of-the-line in terms of experience, Qualtrics has limitations when it comes to handling giant input data on its survey builder.
What problems is the product solving and how is that benefiting you?
Feedback is very useful to big enterprises and Qualtrics has made it possible to have a seamless connection between CRMs and the feedback tool


    Heather S.

Qualtrics Customer Experience is versatile and easy to use

  • May 24, 2023
  • Review verified by G2

What do you like best about the product?
I can open an existing project and make just a couple updates or changes to get responses from my target audience.
What do you dislike about the product?
It would be nice if the questions would update their numerical order when you delete a question. Instead, the numbers seem out of order and I spend time changing them.
What problems is the product solving and how is that benefiting you?
I need to do a lot of scheduling and Qualtrics allows my audience to make different selections and even give short answers so I can effectively set up a schedule


    Higher Education

I conduct psychological research and use Qualtrics to conduct and analyze my studies.

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Qualtrics has been quick in responding to my needs
What do you dislike about the product?
Sometimes they can't undersatnd what I am trying to figure out
What problems is the product solving and how is that benefiting you?
They are helping me write and analyze my studies better


    Megan B.

Super Helpful!

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
This program helps me use the different things Qualtrics has to offer and has helped me use Qualtrics greater to aid in our research!
What do you dislike about the product?
The amount of emails recieved can be a little overwhelming!
What problems is the product solving and how is that benefiting you?
It's helping me view quick statistics on our data to better understand our research results at a glance!