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Reviews from AWS Marketplace

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External reviews

116 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sports

We find ourselves providing better service by adopting Queue-it waiting rooms

  • June 26, 2023
  • Review verified by G2

What do you like best about the product?
Both professionally and humanly they have accompanied us throughout the process in a consistent, friendly and professional manner.
What do you dislike about the product?
Perhaps you could improve the basic reporting service that it brings to allow you to consult a larger time window.
What problems is the product solving and how is that benefiting you?
the massive turnout in such a short time that our site has to support


    Michael M.

Smooth onsale (again) with Queue-It's virtual waiting room and saftey net

  • June 05, 2023
  • Review verified by G2

What do you like best about the product?
Predictable user flow (and ability to preview display), configurability - able to pinpoint certain page URLs or cover a wider scope of URLs, real-time analytics/monitoring
What do you dislike about the product?
(I don't really see one, but if I had to identify something -- more on me and my rushing than on the product…) Might miss a step when setting up Actions/Triggers when copying and updating an existing queue to a new one
What problems is the product solving and how is that benefiting you?
Managing traffic to our transaction website to avoid overburdening resources


    Shayan A.

Amazing product which helps us a lot with peak registrations

  • May 10, 2023
  • Review provided by G2

What do you like best about the product?
The insights and the data which gives you information on your traffic inflow and the team has been amazing especially Patrick
What do you dislike about the product?
Nothing that I do not like about the product. Well designed for its purpose.
What problems is the product solving and how is that benefiting you?
For our peak registrations of programs


    Performing Arts

Queue-It has been a great help during our on-sale process.

  • May 10, 2023
  • Review verified by G2

What do you like best about the product?
Our team was helpful & quick to respond.
What do you dislike about the product?
It can be difficult to navigate sometimes
What problems is the product solving and how is that benefiting you?
It helps us to monitor the number of people on our website and prevents bots from accessing our public sale inventory.


    Entertainment

Amazing product

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
Queue. It is a fantastic platform, which is simple to set up and start using. The company also relies on an excellent support team, always ready to quickly answer our questions.
What do you dislike about the product?
There is nothing I can say I dislike. A room for improvement could be to have more 1-1 sessions with customers to share its roadmap, get feedback, and identify missing features and new needs.
What problems is the product solving and how is that benefiting you?
Queue.it lets me spending less effort on monitoring opening sales since I can rely on it and trust everything will be ok, even when I am surprised by hundreds and hundreds of people accessing my platform.


    José B.

Queue-it is a highly effective tool for managing website traffic spikes and preventing site crashes

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
Queue-it is an exceptional tool that has helped our business manage website traffic spikes with ease. It has a user-friendly interface that makes it easy to set up and customize the tool to suit our specific needs. The virtual waiting room system has helped us to evenly distribute incoming traffic and prevent server overloading, which has ensured that our website remains stable and responsive even during peak periods.

What I appreciate most about Queue-it is its flexibility. It can be easily integrated with our existing systems and tools, and we can customize it to meet our specific needs. We've been able to use the tool to launch successful promotions and manage high-traffic events without any hiccups.

Overall, I highly recommend Queue-it to any business looking for an effective solution to manage their website traffic. It's scalable, customizable, and offers a range of features that are well-suited to businesses of all sizes. The customer support team is also excellent and always available to provide assistance whenever needed. We're very satisfied with the performance of this tool and will continue to use it for the foreseeable future.
What do you dislike about the product?
QueueIT has some standard plans and you need to adapt to them or pay for some features. Some very common in this market
What problems is the product solving and how is that benefiting you?
Queue-it is a highly effective tool for managing website traffic spikes and preventing site crashes


    Accounting

Great tool for protecting web site from overloading

  • March 29, 2023
  • Review verified by G2

What do you like best about the product?
Flexible configuration, capable of integrating from external system with API
What do you dislike about the product?
Not able to schedule for future publish, no API available for bypass link generation
What problems is the product solving and how is that benefiting you?
protect web site from overload, especially for high profile events


    Cori R.

Excellent product, stellar service & support

  • February 14, 2023
  • Review verified by G2

What do you like best about the product?
Queue-It is easy to use, and the product works exactly as promised. We had great training, and our event ran smoothly.
What do you dislike about the product?
I didn't dislike anything, Queue-It and their staff are great!
What problems is the product solving and how is that benefiting you?
We have an annual on-sale event for members that creates too much traffic for our site. Queue-It's waiting room lets us be transparent with those in line and keeps them informed throughout the process.


    Guillaume M.

High volume traffic, informed decisions

  • February 07, 2023
  • Review verified by G2

What do you like best about the product?
I have been using Queue-It for several years now as a ticketing solutions provider for high-demand events. The platform has been instrumental in providing an orderly and fair access to our websites during peak traffic times, and it has helped us to prevent website crashes and deliver an exceptional user experience to our clients.

One of the standout features of Queue-It is its intuitive dashboard that provides a wealth of information and insights to make informed decisions on traffic flow during sales. This has been incredibly useful in ensuring the stability of our system and keeping our clients happy.

I would highly recommend Queue-It to any organization that is looking to manage high traffic loads and maintain a stable website during peak periods. The platform has been a valuable asset to our business, and I'm sure it would be for others as well.
What do you dislike about the product?
The integration of Queue-It with existing systems may require a certain level of technical expertise, which can present a challenge for some users. This can be particularly true for those who seek a highly customized queue experience.
What problems is the product solving and how is that benefiting you?
By redirecting excess traffic to a virtual waiting room, it has relieved us of the worry of server issues during peak periods. This has allowed us to focus on the sales process, confident that the platform is effectively managing traffic and delivering a smooth user experience.


    Laura M.

Great experience, smooth set up

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
The set up process was easy for our product and engineering teams and monitoring was taken care of with their dashboards. The experience was smooth for our customers. It helped us manage high demand in a painless and fair way for our customers.
What do you dislike about the product?
Honestly, nothing. It all worked exactly as we expected.
What problems is the product solving and how is that benefiting you?
We used Queue-it for several waiting room experiences around product launches with expected high demand.