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    Emeka O.

Great service for a great price.

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
I like the set it and forget it ness. It really helps give peace of mind when we are having large onsales. You can create a different waitingroom for each onsale or just use the same one thats always running with certain thresholds.
What do you dislike about the product?
I wish I could pull more metrics out but thats not what its designed for.
What problems is the product solving and how is that benefiting you?
It helps us solve having our website go down from too many users at once.


    Performing Arts

Queue-it for Ticketing Onsales

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
The variety of uses and KPIs is fantastic. The customer support is responsive as well and knowledgabe of the product.
What do you dislike about the product?
The setup and integration with our Ticketing system could be more straightforward. The ease of use overall could also be improved.
What problems is the product solving and how is that benefiting you?
Handling large on-sales without having to worry about our e-commerce site crashing.


    Melvin O.

Queue-it simplifies getting our server ready for events

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use, just plug and play and never worry about having to upgrade the server in a middle of a ticketing event. Queue it provides us with certainty of cost.
What do you dislike about the product?
No more worries about ddos attacks or server failing
What problems is the product solving and how is that benefiting you?
Saves us time and effort from scaling our server


    Retail

Excellent platform to throttle traffic spikes and leverage for waiting room moments

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
Queue-it is an integral tool in throttling site traffic during moments of high-volume traffic. An additional benefit is the ability to leverage waiting room functionality to control who, when, and how many can see specific pages behind a "controlled/gated" experience.
What do you dislike about the product?
The only challenge when gating specific pages to specific users via the manual file upload method is that rather than reject records that fail validation and process the rest of the file, it blocks the entire file upload. It would be more helpful to process what it can and then provide an output of records that failed to load.
What problems is the product solving and how is that benefiting you?
Queue-it is amazing at throttling periods of extremely high traffic to help mitigate site/server errors when attempting to handle that volume. We've also leveraged it to gate specific content to specific users.


    Performing Arts

Insightful and great control of our waiting rooms

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
Having an insightful overview of our waiting room and full control during busy on-sales. Queue-It has really helped us manage traffic during unforeseen issues where we needed to pause the queue outflow.
What do you dislike about the product?
We find some of the features harder to understand in terms of what they do or don't do to the waiting room. Ideally, it would be great to have more setup/training videos to follow.
What problems is the product solving and how is that benefiting you?
We want more protection around our waiting room and the additional features provided will improve that. Giving us more confidence that we have a safer website day-to-day and during busy traffic spikes.


    Sports

We find ourselves providing better service by adopting Queue-it waiting rooms

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
Both professionally and humanly they have accompanied us throughout the process in a consistent, friendly and professional manner.
What do you dislike about the product?
Perhaps you could improve the basic reporting service that it brings to allow you to consult a larger time window.
What problems is the product solving and how is that benefiting you?
the massive turnout in such a short time that our site has to support


    Michael M.

Smooth onsale (again) with Queue-It's virtual waiting room and saftey net

  • June 05, 2023
  • Review provided by G2

What do you like best about the product?
Predictable user flow (and ability to preview display), configurability - able to pinpoint certain page URLs or cover a wider scope of URLs, real-time analytics/monitoring
What do you dislike about the product?
(I don't really see one, but if I had to identify something -- more on me and my rushing than on the product…) Might miss a step when setting up Actions/Triggers when copying and updating an existing queue to a new one
What problems is the product solving and how is that benefiting you?
Managing traffic to our transaction website to avoid overburdening resources


    Shayan A.

Amazing product which helps us a lot with peak registrations

  • May 10, 2023
  • Review provided by G2

What do you like best about the product?
The insights and the data which gives you information on your traffic inflow and the team has been amazing especially Patrick
What do you dislike about the product?
Nothing that I do not like about the product. Well designed for its purpose.
What problems is the product solving and how is that benefiting you?
For our peak registrations of programs


    Performing Arts

Queue-It has been a great help during our on-sale process.

  • May 10, 2023
  • Review provided by G2

What do you like best about the product?
Our team was helpful & quick to respond.
What do you dislike about the product?
It can be difficult to navigate sometimes
What problems is the product solving and how is that benefiting you?
It helps us to monitor the number of people on our website and prevents bots from accessing our public sale inventory.


    Entertainment

Amazing product

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
Queue. It is a fantastic platform, which is simple to set up and start using. The company also relies on an excellent support team, always ready to quickly answer our questions.
What do you dislike about the product?
There is nothing I can say I dislike. A room for improvement could be to have more 1-1 sessions with customers to share its roadmap, get feedback, and identify missing features and new needs.
What problems is the product solving and how is that benefiting you?
Queue.it lets me spending less effort on monitoring opening sales since I can rely on it and trust everything will be ok, even when I am surprised by hundreds and hundreds of people accessing my platform.