Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Everything worked as expected; would use again.
What do you like best about the product?
It was extremely helpful to have Queue-it for our Open House/Free concert event, for which we knew we would have heavy web traffic. We chose Queue-it because it integrates seamlessly with Tessitura.
What do you dislike about the product?
More time to delve deeper into documentation and training materials would have been helpful. Or if there was a "test scenario" provided which would take me through the cycle of the waiting room before the actual onsale.
What problems is the product solving and how is that benefiting you?
Queue-it prevented our website from crashing, which is vital when selling tickets daily. It also allows us to provide more information to all patrons visiting our website, whether or not they're there to buy the special event.
- Leave a Comment |
- Mark review as helpful
Always reliable and going above and beyond with support
What do you like best about the product?
Queue-It offers an excellent support system. Their team is always willing to provide advice and support during stressful on-sale periods. Their support and guidance is a valuable asset and welcome.
What do you dislike about the product?
Nothing comes to mind as they are always so friendly and helpful.
What problems is the product solving and how is that benefiting you?
We have very heavy on-sale periods across several weeks. We can maintain our ticketing system so that there are constant sales and minimal interruptions experienced by the customer.
Excellent support and valuable advice from the team
What do you like best about the product?
Queue-it is able to help us regulate the flow of customers coming to our site during major events.
What do you dislike about the product?
There should be a feature where Queue-it can track the number of customers in our site.
There will then be a setting for us to set to specify we only allow X number of customers in our website. When the threshold is met, Queue-it to stop letting customers in.
There will then be a setting for us to set to specify we only allow X number of customers in our website. When the threshold is met, Queue-it to stop letting customers in.
What problems is the product solving and how is that benefiting you?
It helps us to control the flow of customers coming to our website during major events. Our website is able to sustain the load due to the virtual queue.
Excellent user support and user friendly admin console
What do you like best about the product?
The support I got from Queue-it especially Karen Yick and Fangbin Li was really impressive and appreciated. I remember we had a very tight schedule for our project at that moment. Karen's response was instant and very helpful throughout the whole POC and procurement process. Fangbin also provide great technical support to us when we were facing the integration issue. He has good knowledge of the product and willing to interpret patiently.
What do you dislike about the product?
Although Queue-it has a user-friendly admin console to set up and config the waiting room, I indeed faced some difficulties while I was integrating it into our application. I spent quite a lot of time understanding the flow of implementation. Some of the terminologies such as 'Known User' are confusing to a new user.
What problems is the product solving and how is that benefiting you?
We have developed an application and were estimated to have large network traffic within a short period every day. Under a tight schedule for developing our application, Queue-it is an immediate solution to set up a waiting room mechanism so that we can re-allocate our human resources for developing other modules.
Queue-it give a very good experience with our customers.
What do you like best about the product?
The technique is easy to implement, and it solved the traffic jam problem and server-side loading issues on the internet.
What do you dislike about the product?
There is nothing that we dislike, all the work is under our expectation.
What problems is the product solving and how is that benefiting you?
server-sides loading issues. prevent large traffic to our server at the same time.
From today Queue-it will be one of the components of our computer infrastructure
What do you like best about the product?
On the recommendation of Queue-it, Nelson and Colby, we use pre-queue, vital was the use of this functionality to receive and contain the previous entries made by the students. With Queue-it we had control and monitoring at all times
What do you dislike about the product?
Nothing. In addition to providing us with all the information on the progress of the pre-queue and virtual room, we achieved maximum availability and what is most valuable is that at all times the performance of the bouquet-taking application was what our students deserve, students from a growing and complex university.
What problems is the product solving and how is that benefiting you?
For years we carried out this process with great human effort to control the student entry picks. Potentially there are a little more than 10,000 students who agree to select their branches (courses) separated into five groups of 2,000 students per day. During and once the curricular process was over, we reviewed the log files of the various backend servers to quantify and explain the milestones where the availability of the computer system was compromised and what gaps meant where it was paralyzed and suspended. Well, with Queue-it none of this happened and we had 100% service availability.
With Queue-IT, we can again work instead of spending time on rescuing overloaded system
What do you like best about the product?
Easy setup, realtime dashboard, ability to customize waiting room
What do you dislike about the product?
Increasing costs even with the same amount of usage
What problems is the product solving and how is that benefiting you?
Queue-it cleverly circumvents server performance issues at peak times during new product launches
Good support for your event
What do you like best about the product?
The platform is easy to use and quick to set up. Stable and does what it's supposed to do, help control incoming traffic so I don't kill my available resources in an event. It does require dedication to properly configure entry levels, queue size, and rejected people. With these actions it works very well. The availability of the support team to help in case of difficulties is remarkable.
What do you dislike about the product?
Interface needs some improvements, integration with CDN is not so easy
What problems is the product solving and how is that benefiting you?
Contract terms like time, and past expense management
Needed service that is easy to use
What do you like best about the product?
The Queue-it portal is intuitive and it has good data visualizations
What do you dislike about the product?
Some of the "Actions" are not that clear to me
What problems is the product solving and how is that benefiting you?
We release special event tickets that are highly in demand, Queue-it allows for regulated traffic flow.
Very helpful staff at Queue-it and the end product provided exactly the solution that we needed
What do you like best about the product?
The system gave us an ideal way to queue visitors to our site that gave a good customer experience. We could also throttle throughput real-time if we noticed that traffic was struggling
What do you dislike about the product?
Technically we couldn't get server side config working properly however the Java script config did the job.
What problems is the product solving and how is that benefiting you?
Provides an excellent, informative waiting room for our customers who are wanting to book items at a particular date/time on our calendar
showing 51 - 60