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Queue-it is a highly effective tool for managing website traffic spikes and preventing site crashes
What do you like best about the product?
Queue-it is an exceptional tool that has helped our business manage website traffic spikes with ease. It has a user-friendly interface that makes it easy to set up and customize the tool to suit our specific needs. The virtual waiting room system has helped us to evenly distribute incoming traffic and prevent server overloading, which has ensured that our website remains stable and responsive even during peak periods.
What I appreciate most about Queue-it is its flexibility. It can be easily integrated with our existing systems and tools, and we can customize it to meet our specific needs. We've been able to use the tool to launch successful promotions and manage high-traffic events without any hiccups.
Overall, I highly recommend Queue-it to any business looking for an effective solution to manage their website traffic. It's scalable, customizable, and offers a range of features that are well-suited to businesses of all sizes. The customer support team is also excellent and always available to provide assistance whenever needed. We're very satisfied with the performance of this tool and will continue to use it for the foreseeable future.
What I appreciate most about Queue-it is its flexibility. It can be easily integrated with our existing systems and tools, and we can customize it to meet our specific needs. We've been able to use the tool to launch successful promotions and manage high-traffic events without any hiccups.
Overall, I highly recommend Queue-it to any business looking for an effective solution to manage their website traffic. It's scalable, customizable, and offers a range of features that are well-suited to businesses of all sizes. The customer support team is also excellent and always available to provide assistance whenever needed. We're very satisfied with the performance of this tool and will continue to use it for the foreseeable future.
What do you dislike about the product?
QueueIT has some standard plans and you need to adapt to them or pay for some features. Some very common in this market
What problems is the product solving and how is that benefiting you?
Queue-it is a highly effective tool for managing website traffic spikes and preventing site crashes
Great tool for protecting web site from overloading
What do you like best about the product?
Flexible configuration, capable of integrating from external system with API
What do you dislike about the product?
Not able to schedule for future publish, no API available for bypass link generation
What problems is the product solving and how is that benefiting you?
protect web site from overload, especially for high profile events
Excellent product, stellar service & support
What do you like best about the product?
Queue-It is easy to use, and the product works exactly as promised. We had great training, and our event ran smoothly.
What do you dislike about the product?
I didn't dislike anything, Queue-It and their staff are great!
What problems is the product solving and how is that benefiting you?
We have an annual on-sale event for members that creates too much traffic for our site. Queue-It's waiting room lets us be transparent with those in line and keeps them informed throughout the process.
High volume traffic, informed decisions
What do you like best about the product?
I have been using Queue-It for several years now as a ticketing solutions provider for high-demand events. The platform has been instrumental in providing an orderly and fair access to our websites during peak traffic times, and it has helped us to prevent website crashes and deliver an exceptional user experience to our clients.
One of the standout features of Queue-It is its intuitive dashboard that provides a wealth of information and insights to make informed decisions on traffic flow during sales. This has been incredibly useful in ensuring the stability of our system and keeping our clients happy.
I would highly recommend Queue-It to any organization that is looking to manage high traffic loads and maintain a stable website during peak periods. The platform has been a valuable asset to our business, and I'm sure it would be for others as well.
One of the standout features of Queue-It is its intuitive dashboard that provides a wealth of information and insights to make informed decisions on traffic flow during sales. This has been incredibly useful in ensuring the stability of our system and keeping our clients happy.
I would highly recommend Queue-It to any organization that is looking to manage high traffic loads and maintain a stable website during peak periods. The platform has been a valuable asset to our business, and I'm sure it would be for others as well.
What do you dislike about the product?
The integration of Queue-It with existing systems may require a certain level of technical expertise, which can present a challenge for some users. This can be particularly true for those who seek a highly customized queue experience.
What problems is the product solving and how is that benefiting you?
By redirecting excess traffic to a virtual waiting room, it has relieved us of the worry of server issues during peak periods. This has allowed us to focus on the sales process, confident that the platform is effectively managing traffic and delivering a smooth user experience.
Great experience, smooth set up
What do you like best about the product?
The set up process was easy for our product and engineering teams and monitoring was taken care of with their dashboards. The experience was smooth for our customers. It helped us manage high demand in a painless and fair way for our customers.
What do you dislike about the product?
Honestly, nothing. It all worked exactly as we expected.
What problems is the product solving and how is that benefiting you?
We used Queue-it for several waiting room experiences around product launches with expected high demand.
Queue-It Review
What do you like best about the product?
Queue-it has consistently been the saving grace for our organization. The initial server-side integration with the .NET SDK is straightforward to integrate and easy to customize. The waiting room setup is structured in a way that makes sense and is easy to communicate to other users, even those with no experience on the platform.
The performance of the queues themselves are impressive - we have never had a problem with queue-it's capacity, and except for one incident several years ago that was resolved almost immediately, and we have never experienced critical service interruptions. We currently have 98 active waiting rooms, and the platform continues to perform as well as it did with 1.
Queue-It's support team has always been responsive, courteous, and knowledgeable. The company as a whole goes above and beyond to create a powerful tool that is easy to use, supported by a great time, and frankly, one of the most critical services we employ.
The performance of the queues themselves are impressive - we have never had a problem with queue-it's capacity, and except for one incident several years ago that was resolved almost immediately, and we have never experienced critical service interruptions. We currently have 98 active waiting rooms, and the platform continues to perform as well as it did with 1.
Queue-It's support team has always been responsive, courteous, and knowledgeable. The company as a whole goes above and beyond to create a powerful tool that is easy to use, supported by a great time, and frankly, one of the most critical services we employ.
What do you dislike about the product?
There is very little to dislike about queue-it. The traffic insights tool, while a great feature, feels like it needs more development to be particularly useful. Every other aspect of the platform is well polished, and it is clear that queue-it is actively developing the platform.
What problems is the product solving and how is that benefiting you?
We run an e-commerce site backed by the Tessitura CRM. Due to the nature of the CRM and the API calls involved, it is only practical to allow 500-600 simultaneous users on our sites to maximize performance and transaction throughput. Queue-It is a fantastic tool which allows us extremely granular control over the users we allow into our site, and prevents outages, which were frequent with large on-sales before we integrated queue-it.
Queue-It does what it is supposed to do, every time.
What do you like best about the product?
Queue-It does what it's supposed to do. When I use it, my website stays up during high-volume on sales. It's user-friendly, and works well.
What do you dislike about the product?
It runs into the problem of low-frequency use. I use it a few times a year, and it's easy to miss steps if I'm not paying attention.
What problems is the product solving and how is that benefiting you?
The issue we're trying to solve is high-volume on sales which run the risk of swamping our web servers.
Efficient and professional
What do you like best about the product?
Attentive service, efficient and professional
What do you dislike about the product?
Cannot apply the service on a project basis
What problems is the product solving and how is that benefiting you?
We had a plan b solution which needed to be done in less than 12 hours. Queue-it helped us from setup an account to online tutorial to implementation.
Our customer feedback says it all. Awesome!
What do you like best about the product?
We had major issues last 3 years but this time all went smooth simply because we had Queue-it in place. Everyone got served fairly. We didn't look anywhere else for another product as this served our purpose well.
What do you dislike about the product?
None. We didn't know our application & server capacity as it is setup on a new infrastructure. So we had to continuously increase the outflow to reduce the wait time in the queue! Customers were happy to see the wait time go down fast!
What problems is the product solving and how is that benefiting you?
Angry customers, bad review on social media platforms & number of server crashes due to high demand. We deployed Queue-it first time & it worked perfectly. We will use it again.
Resolve the problem it proposes to solve.
What do you like best about the product?
Ease of integration, configuration, and customization.
What do you dislike about the product?
In our Google Analytics, we lost the reference of where the customer came from before entering the queue-it queue. As a result, all purchase sources appear as queue-it.
What problems is the product solving and how is that benefiting you?
Stability in our infrastructure when we receive a high volume of access. Additionally, it provides a better shopping experience for our customers, who can choose seats at the show more calmly, without much competition.
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