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Great protection of web platform from overload and problems
What do you like best about the product?
Easy, fast and comfortable. Easy integration. Multiple features
What do you dislike about the product?
High Price for our country. (Georgia, not USA State)
What problems is the product solving and how is that benefiting you?
Web platform protection from overload to sell tickets without any problems
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Does the job to handle a big charge on the site. The customization of the theme could be improved
What do you like best about the product?
Works well to handle the charge. With the token we can also force a user to be logged in before reaching the queue
What do you dislike about the product?
Pretty hard and not easy to customize the template. We had to inject JS to customize everything.
It would be also great if we can choose how many user we want to leave the queue instead of a number/minute
It would be also great if we can choose how many user we want to leave the queue instead of a number/minute
What problems is the product solving and how is that benefiting you?
We had some issue when we sold product with less stock but lot of demand (car at half price). Queue solve it for use. Also with the randomize between pre queue and queue, it prevent use from script to buy at the start of our offes
Recommendations to others considering the product:
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Queue-It has helped us massively with our launches. Customers can shop with ease and efficiency
What do you like best about the product?
The support is available at all times and no disruption to website launches
What do you dislike about the product?
Implementing a path with no Queue for business users.
What problems is the product solving and how is that benefiting you?
Improving the functionality on the business portal
Recommendations to others considering the product:
Amazing tool to use especially if you have a large user base visiting your website.
Smooth experience
What do you like best about the product?
This tool is like a life insurance for an ecommerce, no one wants to use it but if you need it is good to have it available. I have never experienced an issue with the tools itself and I always have a proper answer from the support or comercial teams when needed, so my experience is excellent sofar.
What do you dislike about the product?
I would like to improve the UX of the tool, the explanation of every control and the reporting tools inside the toos. Is not as intuitive as it could be. Probably some predefined reporting could be very useful, all customers may have to know same standard information (customer experience point of view when tool was used).
What problems is the product solving and how is that benefiting you?
High demand ecommerce commercial events crashing the systems that require limiting the customer traffic to the website. If give us some air to restore ourselves and be up and running to continue operating again.
Easy Integration and Configuration - Amazing Real-Time Traffic Controls
What do you like best about the product?
Our firm partnered with Queue-it to manage web application traffic during the opening day of online registration. The scenario was an anticipated enormous rush on the first day of registration with approximately 250,000 individual tickets available across 7,000 separate events and programs. We did extensive research into various queue providers prior to going with Queue-it and made our choice based upon the following:
- Queue-it is the only vendor we found that integrated directly into Cloudflare. This is a significant advantage because no server resources are necessary to push visitors into the queue, and the queue continues to accept new people even if the server is temporarily offline.
- The Cloudflare integration is well documented and very easy to do - someone with little technical knowledge / ability can achieve it.
- The pause feature came in exceptionally handy on the day of registration when we realized a significant optimization could be rolled out, but that it would require a reboot of the SQL service. We paused the queue, waited for existing traffic to conclude their transaction, and were then able to deploy the change, restart the service, and resume the queue without any data loss or negative user experience.
- The extensive realtime reporting was very helpful to provide to the executives of our client.
- Queue-it is the only vendor we found that integrated directly into Cloudflare. This is a significant advantage because no server resources are necessary to push visitors into the queue, and the queue continues to accept new people even if the server is temporarily offline.
- The Cloudflare integration is well documented and very easy to do - someone with little technical knowledge / ability can achieve it.
- The pause feature came in exceptionally handy on the day of registration when we realized a significant optimization could be rolled out, but that it would require a reboot of the SQL service. We paused the queue, waited for existing traffic to conclude their transaction, and were then able to deploy the change, restart the service, and resume the queue without any data loss or negative user experience.
- The extensive realtime reporting was very helpful to provide to the executives of our client.
What do you dislike about the product?
Truthfully, there is nothing about the system that I can say I disliked.
What problems is the product solving and how is that benefiting you?
Our firm partnered with Queue-it to manage web application traffic during the opening day of online registration. The scenario was an anticipated enormous rush on the first day of registration with approximately 250,000 individual tickets available across 7,000 separate events and programs. We did extensive research into various queue providers prior to going with Queue-it and made our choice based upon the following:
Queue-It is the best. Vital to our success.
What do you like best about the product?
Queue-It takes the work and stress out of on-sales. Keeps us running smoothly without having to worry.
What do you dislike about the product?
Sometimes the interface can be a little intimidating, but with time it makes sense.
What problems is the product solving and how is that benefiting you?
Queue-It keeps our website safe during on sales.
Easy and secure way to get waiting rooms
What do you like best about the product?
Secure and easy integration but the best is the team support
What do you dislike about the product?
The back office user interface could be improved
What problems is the product solving and how is that benefiting you?
We fixed issues we had with security and performance
Useful tool and easy to implement
What do you like best about the product?
Easy to set use once you've gotten it all set up, and excellent support from Queue-It when set up is proving difficult. Easy to customise and multi-language support is vital.
What do you dislike about the product?
If you have a complex set up it can be a laborious process with a lot of hoops to jump through, I think the interface could be redesigned to be more intuitive to use.
What problems is the product solving and how is that benefiting you?
Implementing Queue-It allows us give customers a feeling of engagement even if they cannot access the site at the moment, and allows us to direct them elsewhere.
Recommendations to others considering the product:
Ensure you leave time to get everything set up properly
Queue-it came up big in crunch time!
What do you like best about the product?
The simplicity of Queue-it's Cloudflare Integration was crucial for the quick deployment we needed. Configuring a waiting room with some limited customization was simple and met the needs of our clients. On event day, the monitor gave us everything we needed in an easy-to-use interface with the metrics we needed readily accessible to share with our clients following the event. The most crucial aspect of the waiting room was the ability to manipulate the outflow in real-time from the waiting room monitor allowing our techs the ability to meter incoming site traffic based on the client application back-end performance.
What do you dislike about the product?
We've used Queue-It for seven (7) events and there isn't much to dislike. We could have done without the automated sharing of a "Paused" waiting room to the end-users. While we understand the reasoning behind sharing this information, it would be great if it were optional. We learned that lesson on our first event and on a subsequent event where we needed to "pause," we simply reduced the outflow to the minimum value until the back-end application had recovered to normal performance levels.
What problems is the product solving and how is that benefiting you?
Our application services high-volume competitive registration events. User behavior for these events can be difficult to predict and varies from one client to the next. A recent post-COVID surge in demand for registrations has resulted in significantly higher user volume to our client's sites in 2022. Performance improvements to the underlying application could not be made overnight and Queue-it came in big as a game-changing safety valve for our client events. The success we've seen with Queue-it has also enabled us to take on high-volume ticketed events that historically would have been too large for our application to handle.
Useful product to create a better UX during traffic surges of online events
What do you like best about the product?
We like that it's a near-perfect solution to give users a better experience when using our website on Record Store Day. We have only found this solution to truly meet our needs.
What do you dislike about the product?
This product has all the features and functionality we could ask for. Because of this, there is nothing to dislike about Queue-It.
What problems is the product solving and how is that benefiting you?
By using Queue-It we have effectively solved the problem of our Checkout experience hitting bottlenecks due to large traffic surges. As a result, our UX has improved during these scenarios and our business has benefited.
Recommendations to others considering the product:
I would recommend this product to other businesses such as Summer Camps and Parks & Recreation Departments, or others that have high demands at specific times.
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