monday.com work management
monday.comExternal reviews
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Streamline responsibilities and reduce friction to change in the staff
What do you like best about the product?
It is very intuitive and allows multiple generations to work in the same place.
What do you dislike about the product?
Expand the number of templates to work with
What problems is the product solving and how is that benefiting you?
Columns with formulas sometimes present problems when working on a split screen on the same display. It would be essential to be able to work from a mobile phone on most templates.
Great PM tool, nice set of OOTB integrations that can get you hit the ground running in no time
What do you like best about the product?
The design is straight forward, intuitive and easy to navigate through. Also the ability to create visuals and reports out of every dashboard is priceless.
What do you dislike about the product?
I wish there were more options in terms of design (more colors and background), and a second sub item - sub sub item, as when you manage customers and using a line within a group for a single customer, and sub items as the tasks to be completed for this customer - sometime there are large projects that require an additional level and the solution is to use a separate board which is more tedious to manage.
What problems is the product solving and how is that benefiting you?
Aggregation of tasks from different boards under the same view, with the ability to edit them (no need to jump between different dashboards). Also the reporting capabilities are quite good and visually pleasant.
A User-Friendly Solution for Small Businesses and NPOs
What do you like best about the product?
Monday.com is an user-friendly project management platform that delivers significant value to small businesses and nonprofit organizations. After extensive use, I'm impressed by how it balances functionality with remarkable ease of use.
New users can dive in with minimal training, thanks to the color-coded boards, drag-and-drop functionality, and customizable templates. This accessibility means teams can get up and running quickly without extensive onboarding or technical expertise—a crucial advantage for small organizations with limited resources.
What truly sets Monday.com apart is its thriving community. The platform benefits from an active user base that regularly contributes templates, workflows, and integration ideas. The Monday.com community forums provide valuable peer support, while the extensive knowledge base offers solutions to common challenges. This community-driven approach means small businesses and nonprofits can learn from others in similar situations and adapt proven solutions to their specific needs.
From a value perspective, Monday.com delivers exceptional return on investment for small organizations. The scalable pricing model allows teams to start small and expand as needed. The automation features are particularly valuable, enabling small teams to accomplish more with limited staff by eliminating repetitive tasks.
For nonprofits specifically, Monday.com offers specialized discount programs and templates designed for donor management, volunteer coordination, and grant tracking—making it not just affordable but tailored to their unique operational needs.
New users can dive in with minimal training, thanks to the color-coded boards, drag-and-drop functionality, and customizable templates. This accessibility means teams can get up and running quickly without extensive onboarding or technical expertise—a crucial advantage for small organizations with limited resources.
What truly sets Monday.com apart is its thriving community. The platform benefits from an active user base that regularly contributes templates, workflows, and integration ideas. The Monday.com community forums provide valuable peer support, while the extensive knowledge base offers solutions to common challenges. This community-driven approach means small businesses and nonprofits can learn from others in similar situations and adapt proven solutions to their specific needs.
From a value perspective, Monday.com delivers exceptional return on investment for small organizations. The scalable pricing model allows teams to start small and expand as needed. The automation features are particularly valuable, enabling small teams to accomplish more with limited staff by eliminating repetitive tasks.
For nonprofits specifically, Monday.com offers specialized discount programs and templates designed for donor management, volunteer coordination, and grant tracking—making it not just affordable but tailored to their unique operational needs.
What do you dislike about the product?
1) The notification system is often overwhelming. As I enter a project AND manage my own, I receive email notifications of EVERY post on EVERYTHING. I'm flooded with alerts, making it difficult to distinguish important updates from routine changes. I've created Outlook filters to minimize this to some extent.
2) While Monday.com offers numerous integrations, management indicates that SalesForce is not one of them and wants all employees to be in a seamless environment. (Maybe there is a module for communication, but the cost is prohibitive.)
3) The reporting and analytics capabilities, while improving, still lack some of the depth and flexibility that data-driven organizations might need for comprehensive analysis. This is commonly overheard from management. I would like to learn more about personal performance reporting metrics.
2) While Monday.com offers numerous integrations, management indicates that SalesForce is not one of them and wants all employees to be in a seamless environment. (Maybe there is a module for communication, but the cost is prohibitive.)
3) The reporting and analytics capabilities, while improving, still lack some of the depth and flexibility that data-driven organizations might need for comprehensive analysis. This is commonly overheard from management. I would like to learn more about personal performance reporting metrics.
What problems is the product solving and how is that benefiting you?
With remote staff, team communication is key. The visuality of our "boards" is clear & easily manageable.
Monday is very user friendly
What do you like best about the product?
I love it is user friendly, easy to learn, easy to integrate other platforms, and I use it everyday.
What do you dislike about the product?
I think the only thing really lacking here is a true "Work Order" system.
What problems is the product solving and how is that benefiting you?
It helped me create an IT ticket system to help support the company and track my work. Adding forms was also helpful to have staff submit a ticket without having to contact me directly. I get a notification, it allows me to track it and document resolutions.
great tool to manage CRM, projects, HR, marketing, etc
What do you like best about the product?
The UI/UX is intuitive for basic usage. The templates are terrific, easy to setup and customize.
What do you dislike about the product?
The Status column in My Work dashboard shows a category and not necessarily a status that can be updated.
What problems is the product solving and how is that benefiting you?
It facilitates the communication between our CSM and tech team to set up new projects, make updates, report bugs, etc. It also manages marketing activities, campaigns, etc.
Very good workflow automation and tracking across teams
What do you like best about the product?
Simple to use and easy to automate. Integration is easy and straightforward. Allows for us to have a very strong user interaction that is deeply connected into the company's IT systems.
What do you dislike about the product?
Would be great to have much higher automation limits, especially API calls included as integration is where the value truly lies.
What problems is the product solving and how is that benefiting you?
Enabling efficient working together of the team across different time zones. Allows teams to collaborate even when they are working at different times.
Great Platform
What do you like best about the product?
Monday is a great way to keep things organized and fluid. The user interface is very easy to use and understand for both our team and our clients.
What do you dislike about the product?
There is limited functionality to link multiple tickets on separate boards or groups.
What problems is the product solving and how is that benefiting you?
Monday keeps everything in one place and allows us to collaborate with our internal team AND external teams in a streamlined way.
Excellent activity management tool, dynamic, interactive, and very functional.
What do you like best about the product?
What I like the most is the way I can present graphic reports through dashboards, this allows me to have an intuitive visibility of the information about my projects and activities from my boards.
What do you dislike about the product?
Perhaps there are still many limitations regarding automations that would help me even more with my project management, and the fact that they never informed us they would charge for the use of AI, because in my company part of the advantage of the tool that I was recently sharing was what the AI from Monday provided us, and now unfortunately I have to limit its use and it is a stopper in promoting the use of the platform.
What problems is the product solving and how is that benefiting you?
Previously in the company, there was no documentation for any project; everything was done through Excel or email. Now with Monday, not only do we have a board for each project, but we also have all the documentation unified on a single platform. We have better interaction among the users participating in the projects, and additionally, we have automations that make the tool easier to use.
Monday's Work Management has transformed the way I work.
What do you like best about the product?
What I like most about using Monday.com is how easy it makes it to keep everything organized and in one place. I can track multiple projects, assign tasks, and see exactly where things stand without digging through emails or spreadsheets. It helps me stay on top of everything and makes my workflow way more efficient. I also love how customizable it is, I can set it up in a way that makes the most sense for how I work, which makes a huge difference.
What do you dislike about the product?
The only thing I dislike is that I am not able to add any attachments (i.e. jpg/PDF) into an automated email for drip campaign purposed.
What problems is the product solving and how is that benefiting you?
Before Monday.com, I was drowning in manual work. I manage around 175 projects a year from start to finish, and keeping up with all the moving parts was getting overwhelming. Monday.com helped me get that under control. The biggest game changer has been the automations, especially for customer emails. I can set them up to go out automatically based on the statuses I click and the dates I input, which has saved me a ton of time. It’s taken a lot of the repetitive data entry off my plate and let me focus more on actually running the projects. It’s really helped me maximize my output without needing to bring on extra help.
Easy, flexible, intuitive
What do you like best about the product?
It has a really easy to use user interface and is very intuitive when creating automations and integrating with other applications.
What do you dislike about the product?
Wish there was better integration with Outlook and there was a better solution for auto population dates in subitems.
What problems is the product solving and how is that benefiting you?
Efficiency in managing larger numbers for projects and providing a great communication tool to the rest of the company.
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