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Reviews from AWS customer

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External reviews

10,006 reviews
from and

External reviews are not included in the AWS star rating for the product.


    david u.

Streamline your work

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
It really helps us get lots of information onto the minimum number of boards. Easy to navigate and move between different boards
What do you dislike about the product?
Sometimes I have to input data on to one board and then move it across to another as I can't put it direct on to the board that I want to.

It would be good to have a contact phone number for any issues
What problems is the product solving and how is that benefiting you?
Having boards with information that I can see in one place


    Civic & Social Organization

Monday.com hugely supports our Youth Zone Delivery

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
Monday.com has been a total game-changer for us at OnSide. It saves time, keeps everyone on the same page, and makes complex processes like Board coordination and due diligence so much easier to manage. It’s improved how we communicate across our internal teams and with Youth Zones in our network, giving us clear visibility and accountability without endless email chains. As a fast-moving charity, we really value how Monday adapts and evolves — the new AI features are just one example of how it helps us work smarter, not harder.
What do you dislike about the product?
There are definitely a few small niggles with Monday that I’m sure they’re working on — for example, recurring items aren’t fully supported within boards just yet. That said, nothing major stands out, and these are minor compared to everything the platform does well.
What problems is the product solving and how is that benefiting you?
Monday helps us get through a massive amount of work without the chaos – it makes everything more efficient and keeps communication easy. The biggest win is that it helps our small team pull off some pretty big things.


    Ruby A.

Perfectly Organised & Ultimate Transparency/Collaboration Across The Team

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
It's so helpful to track tasks and see our overall capacity as a team. It makes the team very open about their workload and how much they have on.

It's very organised and the perfect form of to-do list.

It's also bright and colourful so not too corporate for a daily tool.
What do you dislike about the product?
You can't create reoccurring tasks, you can only create automations that notify you which isn't the same. I'd love if they added this feature.
What problems is the product solving and how is that benefiting you?
Tracking tasks and cross-collaboration and deadlines within the team


    Monika T.

No more endless email threads

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
Using Monday at work in marketing makes my day-to-day so much easier and better organized. Managing multiple clients and projects is simplified thanks to separate Monday boards, where you can track progress and see all updates at a glance. No more endless email threads where information gets lost!
What do you dislike about the product?
Bugs. Especially the one where pressing Command+Z too many times can cause you to lose your entire message or update. It has happened to me several times — I’ve lost long and complex briefs because of it.

Also, scheduling messages (like emails) doesn’t work properly. I once scheduled an important update to be sent on a specific day while I was on vacation, and my clients never received it.

Sometimes, attaching images in messages fails, so I always end up having to include links instead.
What problems is the product solving and how is that benefiting you?
Internal team work management and project follow-up with clients.


    Non-Profit Organization Management

The best work management tool around

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
Monday.com allows us to build everything we need for our organisation in one place. With easy to set up boards and forms this is something we can use charity wide to get sign ups for our events and feedback for these. We use Monday.com everyday and is the main place for our to-do lists for all events, holds our content calendars and everything in between. The system is easy to use and once the first board was built within days we could replicate everything we needed, built in with our emails and other existing systems to make our work flows even easier. The use of Monday.com has reduced the time certain tasks take by an incredible amount meaning our team have a higher capacity to work on more important task than highlighting on spreadsheets. The customer support we have received has always been fast, reliable and friendly!
What do you dislike about the product?
One downside to Monday.com is that on a board, all tables have to be the same. If you could create multiple tables on one board this would be incredible however, we have found ways that work for us to go past this.
What problems is the product solving and how is that benefiting you?
It is reducing the time that we spend on tasks associated and allowing our team more time to do the work than the organisational admin around this. It allows everything in one place and the team can collaborate better as we have a view of what we have done and what the team still needs to do.


    Roy A.

Monday.com for IT onboarding / offboarding

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Monday Work Management is its flexibility and clarity when managing structured workflows like IT onboarding and offboarding. I use it extensively to track tasks such as account provisioning, equipment assignment, and ensuring proper deactivation and return during offboarding. The customizable boards and automations allow me to keep everything transparent and on track—nothing slips through the cracks.

The most helpful aspect is how it centralizes communication, checklists, and ownership of each task. Whether it's ensuring a new hire receives their laptop or confirming that all SaaS access has been revoked for a departing employee, every step is traceable. I can assign tasks to team members, add reminders, and view progress in real time, which gives me peace of mind and operational control.
What do you dislike about the product?
the pricing equal to other products, but it still more mature and easy than other solutions I tried before
What problems is the product solving and how is that benefiting you?
Besides helping ensure nothing is missed, Monday also provides a clear, well-organized dashboard for ongoing tracking and follow-up.


    Luther M.

Best Work Management Software

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
Plan
Organise
Lead
Control

Monday Work Management helps any professional in the Marketing industry create and develop campaigns and control activities within the team.

Simple design. easy to integrate and implement new tasks.

We use it everyday.
What do you dislike about the product?
There are constant notifications when working on a larger team, every single action can be controlled and notified per user's choice.
What problems is the product solving and how is that benefiting you?
Monday Work Management helps to keep track on due dates and sharing information among the department


    Gad A.

Over three years of hands-on experience using Monday.com

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
I truly enjoy using Monday.com due to its user-friendly and visually intuitive interface, which makes task and project management clear and efficient. I value the flexibility to create custom boards tailored to various workflows such as QA processes, bug tracking, onboarding, and team planning. The automation features help save time and reduce manual work, while the seamless collaboration with other teams keeps everyone aligned. I also appreciate the powerful reporting tools and KPI tracking, as well as the wide range of integrations that streamline our entire workflow — all in one centralized platform.
What do you dislike about the product?
While Monday.com is a powerful and flexible tool, one challenge I've encountered is that as boards become more complex, they can become harder to navigate and slower to load. Additionally, some advanced reporting or cross-board functionality requires workarounds or third-party tools, which can be limiting in certain scenarios. That said, these are relatively minor issues compared to the overall value the platform provides.
Monday.com is generally easy to implement, even for teams without a technical background. The intuitive interface, drag-and-drop functionality, and wide range of templates make it quick to get started. Setting up boards, automations, and workflows can be done with minimal training, and the platform offers helpful guides and support. For more complex use cases, some planning is required, but overall, the onboarding process is smooth and efficient.
Monday.com offers responsive and helpful customer support. Their knowledge base is comprehensive, and live chat assistance is usually available when needed. Most issues are resolved quickly, and the support team is generally knowledgeable and friendly. However, for more technical or advanced questions, response times can sometimes be longer, but overall the support experience is positive and reliable.
I use Monday.com on a daily basis as part of my regular workflow. It serves as a central hub for task management, tracking project progress, team collaboration, and staying aligned on priorities. Its consistent use helps ensure transparency, accountability, and efficiency across the team.
What problems is the product solving and how is that benefiting you?
Monday.com helps solve the challenge of organizing and tracking multiple QA tasks and projects in one place. It improves communication, reduces missed deadlines, and automates repetitive workflows. This leads to better team coordination, increased productivity, and clearer visibility into project progress.


    Line .

I don`t know how we managed without it

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
It helps the team collaborate and build systems that help us have control and be efficient. It is easy to use, allthough it takes a bit of time to learn everything, because there are so many options. We use it every day.
What do you dislike about the product?
I would like to be able to move subtasks to DONE groups without converting them in to items first. I would like if it was possible to integrate email from google plus some kind of customer service chatbot, so that we could do all operations from monday. Now I have to pay for several platforms for this. Integration with Kajabi would also be good to have.
What problems is the product solving and how is that benefiting you?
It lets us have almost everything in one place, and helps us have "the big picture"


    Chantal S.

Game Changer for Workflow

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
We have found that Monday has been a game changer for our business. It is extremely easy to set up Boards with various amount of information included and the functionality to search/filter is amazing.
The data we can track and extract to give to the wider business has been well received.
Personally, I am using Monday every day for various types of information.
What do you dislike about the product?
After nearly a year of using Monday, we haven't come across any downsides. It has helped streamline processes across a growing team.
What problems is the product solving and how is that benefiting you?
Tracking various types of workflow