monday.com work management
monday.comExternal reviews
10,018 reviews
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A Reliable Tool for Project Management, Team Collaboration and Tracking
What do you like best about the product?
I've been using monday Work Management to track project progress, team attendance, and manage our Scrum board—and it's been a game changer. The platform is highly visual and customizable, which makes it easy for our team to stay aligned and organized. I particularly appreciate how flexible it is—we’ve been able to adapt boards to fit different workflows without needing extra tools or complicated setups. It’s helped us save time, stay on schedule, and maintain transparency across the team. Highly recommend it for anyone managing cross-functional projects.
What do you dislike about the product?
One area that could use improvement is the calendar functionality. It would be great to have a true calendar view that allows overlapping events or schedules—similar to what you’d expect in a typical calendar app. This would make managing busy timelines and resource allocation even more effective.
Overall, it's a powerful platform that meets most of our needs with room for enhancement in scheduling features.
Overall, it's a powerful platform that meets most of our needs with room for enhancement in scheduling features.
What problems is the product solving and how is that benefiting you?
1. Lack of visibility across projects – Before using monday.com, it was hard to get a quick overview of where things stood. Now, everyone on the team can instantly see project statuses, task owners, and deadlines in one place. This has improved transparency and reduced the need for constant check-ins.
2. Difficulty coordinating team efforts – Managing tasks across multiple team members used to get messy, especially with agile workflows. The built-in Scrum board functionality helps us stay on track during sprints and ensures accountability.
3. Manual tracking of attendance and activities – We now use monday.com to track attendance and general team activities, cutting down on manual processes and making our team operations smoother.
2. Difficulty coordinating team efforts – Managing tasks across multiple team members used to get messy, especially with agile workflows. The built-in Scrum board functionality helps us stay on track during sprints and ensures accountability.
3. Manual tracking of attendance and activities – We now use monday.com to track attendance and general team activities, cutting down on manual processes and making our team operations smoother.
Excellent, nuanced and valuable workflow tool
What do you like best about the product?
With fully customizable options, and the ability to filter down to just what I want to see, Monday keeps my workflow on track with precision and clarity. It's been like learning a language, and that took some adjustment, but now that I speak Monday, I'm all-in. I've been using it as my only work management tool for my demanding fully-remote job as part of a 100-employee agency for three years and have no desire to switch to an alternative.
What do you dislike about the product?
Monday is only as good as what team members put in. If you have an agreed process for the workflows and everyone does their part, it works beautifully. However, there are always rebels who skip steps and trip things up. I think that applies to any process, though. Also, its endless capabilities and complexity created the demand for someone at our 100-employee agency to be tasked as the point person for managing it. It's that robust.
What problems is the product solving and how is that benefiting you?
We have around 100 employees at our marketing agency working across 5 departments tackling client work in any number of team configurations. For each job that's created on our workflow board, we can instantly see who's combined to form the team for that job and communicate with those people directly and instantly.
We manage more clients than I can count, and each of those has countless jobs in the works at all times. The way we can set the status of a job to be color coded and organized under a status section makes it clear exactly what is happening with a job at any given time.
We share proofs, client feedback, follow up/questions and comments instantly and what we write stays with a job for easy follow up at any time.
Our employees customize our notifications so we receive emails only when we want to, e.g. when someone tags us in a comment. And, the email notification takes us right to that spot in the updates for that job.
Overall, it's just hyper efficient.
We manage more clients than I can count, and each of those has countless jobs in the works at all times. The way we can set the status of a job to be color coded and organized under a status section makes it clear exactly what is happening with a job at any given time.
We share proofs, client feedback, follow up/questions and comments instantly and what we write stays with a job for easy follow up at any time.
Our employees customize our notifications so we receive emails only when we want to, e.g. when someone tags us in a comment. And, the email notification takes us right to that spot in the updates for that job.
Overall, it's just hyper efficient.
Easiest to use and most complete CRM on the Market
What do you like best about the product?
I think it stands out for its user-friendly interface, customization options, and versatile functionality, making it suitable for various industries and workflows. Love its ability to integrate with other platforms, scale with teams, and provide strong mobile access adds to its appeal, ensuring streamlined project management and team productivity.
What do you dislike about the product?
I will say the pricing for scaling teams, the learning curve for advanced features, and limited reporting tools compared to dedicated analytics platforms. The mobile app lacks full functionality, and large boards can sometimes slow performance. Additionally, task dependency features could be more dynamic for complex workflows.
What problems is the product solving and how is that benefiting you?
Solved key challenges like team miscommunication, task disorganization, and inefficient workflows. For me, it ensures better organization, clarity on responsibilities, and faster decision-making, leading to more efficient project execution.
Monday.com for Every Day of the Week
What do you like best about the product?
Monday.com has helped reduce the number of back-n-forth daily emails by allowing workspaces to become the main space to house important tasks, dates, and updates in one place. It allows for more visibility, accountability, and improves communication amongst the team than having to reach out individually to find the information. If you're putting the right data in, let the system work for you and utilize the graphs/widgets to take that data and showcase it visually to show your stakeholders, etc. - I would be lost without Monday.com - it's not just for Monday's - it's a 24/7/365 type of product.
What do you dislike about the product?
I feel like there are so many more functions I can be utilizing in the program that I'm just not aware of.
What problems is the product solving and how is that benefiting you?
It's always changing and improving, and I like that I don't have to talk to a Monday.com support staff to ask for new integrations or updates. It allows for progress > perfection.
Intuitive and Collaborative Platform for Managing Multi-Team Projects
What do you like best about the product?
- The platform is very intuitive and user-friendly.
- Ideal for managing tasks involving multiple teams and timelines.
- Board customization is excellent and very easy to use.
- I find the “mention” and “involved” features extremely helpful — notifications keep everyone up to date.
- The filtering system and Kanban view enhance visibility and task tracking.
- Ideal for managing tasks involving multiple teams and timelines.
- Board customization is excellent and very easy to use.
- I find the “mention” and “involved” features extremely helpful — notifications keep everyone up to date.
- The filtering system and Kanban view enhance visibility and task tracking.
What do you dislike about the product?
The integrations and automations sections are not as intuitive.
There is a lack of clear guidance or documentation, so you need to dig around to understand how to set them up properly.
Compared to how easy it is to create a board and start collaborating, automation and integration features feel overly complex.
I just feel regarding these points I'm not using the full power of the platform because I don't clearly understand how to unleash its potential....
There is a lack of clear guidance or documentation, so you need to dig around to understand how to set them up properly.
Compared to how easy it is to create a board and start collaborating, automation and integration features feel overly complex.
I just feel regarding these points I'm not using the full power of the platform because I don't clearly understand how to unleash its potential....
What problems is the product solving and how is that benefiting you?
I think Monday WM solves a big challenge we had in coordinating tasks and timelines across multiple people and teams. In the Internal Communications department where I work, we’re around 50 people using the platform, and it has really helped us stay aligned. It centralizes all our projects, deadlines, and updates in one place, so everyone knows what needs to be done and when. Personally, it makes my work much more efficient...I can see who’s responsible for each task, track progress easily, and collaborate without endless email threads or confusion.
Streamline responsibilities and reduce friction to change in the staff
What do you like best about the product?
It is very intuitive and allows multiple generations to work in the same place.
What do you dislike about the product?
Expand the number of templates to work with
What problems is the product solving and how is that benefiting you?
Columns with formulas sometimes present problems when working on a split screen on the same display. It would be essential to be able to work from a mobile phone on most templates.
Great PM tool, nice set of OOTB integrations that can get you hit the ground running in no time
What do you like best about the product?
The design is straight forward, intuitive and easy to navigate through. Also the ability to create visuals and reports out of every dashboard is priceless.
What do you dislike about the product?
I wish there were more options in terms of design (more colors and background), and a second sub item - sub sub item, as when you manage customers and using a line within a group for a single customer, and sub items as the tasks to be completed for this customer - sometime there are large projects that require an additional level and the solution is to use a separate board which is more tedious to manage.
What problems is the product solving and how is that benefiting you?
Aggregation of tasks from different boards under the same view, with the ability to edit them (no need to jump between different dashboards). Also the reporting capabilities are quite good and visually pleasant.
A User-Friendly Solution for Small Businesses and NPOs
What do you like best about the product?
Monday.com is an user-friendly project management platform that delivers significant value to small businesses and nonprofit organizations. After extensive use, I'm impressed by how it balances functionality with remarkable ease of use.
New users can dive in with minimal training, thanks to the color-coded boards, drag-and-drop functionality, and customizable templates. This accessibility means teams can get up and running quickly without extensive onboarding or technical expertise—a crucial advantage for small organizations with limited resources.
What truly sets Monday.com apart is its thriving community. The platform benefits from an active user base that regularly contributes templates, workflows, and integration ideas. The Monday.com community forums provide valuable peer support, while the extensive knowledge base offers solutions to common challenges. This community-driven approach means small businesses and nonprofits can learn from others in similar situations and adapt proven solutions to their specific needs.
From a value perspective, Monday.com delivers exceptional return on investment for small organizations. The scalable pricing model allows teams to start small and expand as needed. The automation features are particularly valuable, enabling small teams to accomplish more with limited staff by eliminating repetitive tasks.
For nonprofits specifically, Monday.com offers specialized discount programs and templates designed for donor management, volunteer coordination, and grant tracking—making it not just affordable but tailored to their unique operational needs.
New users can dive in with minimal training, thanks to the color-coded boards, drag-and-drop functionality, and customizable templates. This accessibility means teams can get up and running quickly without extensive onboarding or technical expertise—a crucial advantage for small organizations with limited resources.
What truly sets Monday.com apart is its thriving community. The platform benefits from an active user base that regularly contributes templates, workflows, and integration ideas. The Monday.com community forums provide valuable peer support, while the extensive knowledge base offers solutions to common challenges. This community-driven approach means small businesses and nonprofits can learn from others in similar situations and adapt proven solutions to their specific needs.
From a value perspective, Monday.com delivers exceptional return on investment for small organizations. The scalable pricing model allows teams to start small and expand as needed. The automation features are particularly valuable, enabling small teams to accomplish more with limited staff by eliminating repetitive tasks.
For nonprofits specifically, Monday.com offers specialized discount programs and templates designed for donor management, volunteer coordination, and grant tracking—making it not just affordable but tailored to their unique operational needs.
What do you dislike about the product?
1) The notification system is often overwhelming. As I enter a project AND manage my own, I receive email notifications of EVERY post on EVERYTHING. I'm flooded with alerts, making it difficult to distinguish important updates from routine changes. I've created Outlook filters to minimize this to some extent.
2) While Monday.com offers numerous integrations, management indicates that SalesForce is not one of them and wants all employees to be in a seamless environment. (Maybe there is a module for communication, but the cost is prohibitive.)
3) The reporting and analytics capabilities, while improving, still lack some of the depth and flexibility that data-driven organizations might need for comprehensive analysis. This is commonly overheard from management. I would like to learn more about personal performance reporting metrics.
2) While Monday.com offers numerous integrations, management indicates that SalesForce is not one of them and wants all employees to be in a seamless environment. (Maybe there is a module for communication, but the cost is prohibitive.)
3) The reporting and analytics capabilities, while improving, still lack some of the depth and flexibility that data-driven organizations might need for comprehensive analysis. This is commonly overheard from management. I would like to learn more about personal performance reporting metrics.
What problems is the product solving and how is that benefiting you?
With remote staff, team communication is key. The visuality of our "boards" is clear & easily manageable.
Monday is very user friendly
What do you like best about the product?
I love it is user friendly, easy to learn, easy to integrate other platforms, and I use it everyday.
What do you dislike about the product?
I think the only thing really lacking here is a true "Work Order" system.
What problems is the product solving and how is that benefiting you?
It helped me create an IT ticket system to help support the company and track my work. Adding forms was also helpful to have staff submit a ticket without having to contact me directly. I get a notification, it allows me to track it and document resolutions.
great tool to manage CRM, projects, HR, marketing, etc
What do you like best about the product?
The UI/UX is intuitive for basic usage. The templates are terrific, easy to setup and customize.
What do you dislike about the product?
The Status column in My Work dashboard shows a category and not necessarily a status that can be updated.
What problems is the product solving and how is that benefiting you?
It facilitates the communication between our CSM and tech team to set up new projects, make updates, report bugs, etc. It also manages marketing activities, campaigns, etc.
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