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Reviews from AWS customer

6 AWS reviews

External reviews

10,015 reviews
from and

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4-star reviews ( Show all reviews )

    Sam H.

Great for projects and general business management

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Its great to manage all of our large projects as it can be accesssed everywhere and all of the documents can be stored online for everyone to see. The support has been good so far to date and the fact that they are always adding to the portal is even better.

We were able to move some of our in house processes onto Monday.com such as holiday requests and in comming calls onto Monday.com so that we got automated alerts and notifications which we could then act on. This made life a lot easier and also meant that everything was tracked in a single place should you miss the alert. The integration has been really simple with the creation of forms etc being really simple and the integration with Gsuite has been great as well.

We use Monday.com daily, especially with the forms to provide alerts from our reception to notify us on any incomming calls or messages. This has been a great addition to our processes and one that will stay for quite a while.
What do you dislike about the product?
It would be great if it had its own calendar so that we could have a calendar on Monday.com to manage all of our projects and schedule from. This would safe using another system seeing as everything is managed from Monday.com generally.

Also would prefer that boards are not made public to everyone in the organisation by default. I know this is available in one of the more premium packages but it would be good to have this from standard for a privacy viewpoint, especially for smaller businesses using the system as they cannot necesarily afford the higher plan.
What problems is the product solving and how is that benefiting you?
Its allowing for multiple project managers to see what is going on with a single project whilst also allowing the onsite engineer to provide updates as well.
It is also solving the issue with managing holiday requests and incomming calls on a central location without the need to have multiple people being told separately or another system involved.
Documentation managent has been great for certifications and documents which need to be accessed regularly.

All of this means that we need less systems and processes to manage the daily business and projects.


    Payton C.

Great experience, helpful organization-wide tool

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Monday.com presents itself in a colorful, organized way that instantly makes my coworkers want to learn more about it. It kind of sells itself. I also enjoy how many different features there are in terms on automation, widgets, etc. I'm learning something new everyday!
What do you dislike about the product?
I hate that you can't format text in text box columns. I don't like that you can't build out folders beyond one layer deep. I don't like that control Z doesnt work most of the time. I don't like how sometimes there isn't an automation for a surface-level, easy idea but there will be a complex formula automation for some wildly rare instance.
What problems is the product solving and how is that benefiting you?
Accountability, time management. I am able to show people when and where their help or review was needed, thus holding people accountable. I also love that everything is in one place rather than in email threads or in years-old folders on Teams.


    Retail

If you like things organized, Monday is a dream.

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Adjusting boards to your individual needs and it allows you to track progress in a super effective way.
What do you dislike about the product?
It runs slow and often crashes often. Monday is great if you run a small business, however if you have too much information stored in there it can slow down, if you work fast like I do its not ideal.
I think the search bar should be able to run on fewer words entered instead of having to type in the entire name of the board your looking for.
What problems is the product solving and how is that benefiting you?
Tracking delays accross departments. Usually you have to manualy track down the source going through all the different departments to find the issue, but with Monday you can see in 1 second which department is stuck and jump staright in to support them.


    Information Technology and Services

Great way to plan & execute

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to use and effective. The user experience is clean and modern, and there is a good level of control over things like security / sharing. It is easy even for regular users to build boards and configure automations, making everyone more effective. We use it all the time and it is making us more organized and more effective. Besides keeping us organised and focused, it promotes good dialog between different parts of the business.
What do you dislike about the product?
Some UI/UX quirks, e.g. moving items around between groups (or subitems between tasks & groups) is quite clunky and can make you lose your preset sort options.
What problems is the product solving and how is that benefiting you?
It is solving the problem of not being organised, lack of transparency and of lack of communication (or communication in silos). This benefits us as everyone is 'on the same page' and as actions are executed, tracked and followed up on more easily.


    Plastics

User friendly and just overall easy

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
can easily be as simple and as complex depending on the needs. so the customization part is nice.
What do you dislike about the product?
new updates of outlook is not supported by monday, when linking some actions of outlook to sync
What problems is the product solving and how is that benefiting you?
storage isues being solved as well as management part too.


    Joe G.

Great

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Functionality and ease of use. Interactive capabilities.
What do you dislike about the product?
Nothing at all. Everything is great! Best in the business
What problems is the product solving and how is that benefiting you?
Having the team in the same page with who is doing certain things, who is overseeing others etc.


    Sophia Q.

Work Efficiency

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Monday has been great at streamlining our processes and allowing our work to to be done more efficiently. By being able to streamline things, we can make sure that request are not missed or lost in our email inboxes and things can be done in a timely manner so that those doing the work are not overwhelmed and those requesting a project are responded to efficiently.
What do you dislike about the product?
It would be nice if people responses to form could be upadted so that there aren't duplicates
What problems is the product solving and how is that benefiting you?
Though they are might be things being solved, I am currently unaware of which ones might be benefiting me and our team at this moment.


    Mauricio C.

It is organizational and efficient

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Have metrics of my dashboards to be able to make decisions in a timely manner.
What do you dislike about the product?
The cost per user seems too expensive to me. Not being able to add just one more seems silly to me. Why does it have to be for a minimum of 5 more? Nothing good.
What problems is the product solving and how is that benefiting you?
Have clear metrics. Organize my projects with the different creative teams.


    Maranda L.

Can't imagine working without it.

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Monday.com is vital for the daily operation of our agency. It is so easy to keep track of the workload for all of our employees at any given time. The customization of the platform is vast and can be tailored to any operation. It is easy to add users and get them integrated into workflows ASAP. The learning curve for using the platform is easy for all levels of tech savvy. Customer service has been helpful every step of the way.
What do you dislike about the product?
I feel like there is so much the platform can do that we haven't even scratched the surface yet and are not using the platform as effectively as we should.
What problems is the product solving and how is that benefiting you?
Monday.com is making our work quantifiable and providing us valuable metrics to our workloads and efficiencies. We did not have those abilities before implementing Monday.com.


    Non-Profit Organization Management

Monday.com

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Monday's automations are a fantastic way to move tasks around in their different stages. They also allow for quick remind or follow ups. It also allows team members to fully understand the work both at a micro and macro level.
What do you dislike about the product?
Monday attempts to be a centralize resources but it's no friendly to document tracking that isn't done within the Monday docs. So, it would add resources to its resource file unless it's a hard document and we use Google docs for live documents.
What problems is the product solving and how is that benefiting you?
Monday is helping track priority work and collaboration.