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External reviews

9,998 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kathryn K.

Easy to use

  • June 08, 2024
  • Review verified by G2

What do you like best about the product?
I like that everythingn can be colorcoded and that monday allows for easy callaboration
What do you dislike about the product?
I get overwhelmed by alllll the options for cutomsization. I wish there were more pre-made templates
What problems is the product solving and how is that benefiting you?
Monday helps address the issue of team members not having visibility into progress s of tasks


    Riana K.

Exploring Monday.com for easy project management

  • June 07, 2024
  • Review verified by G2

What do you like best about the product?
The platform is updated frequently. We can allocate work and organize well because it's simple to designate people and build custom columns. It enables us to monitor KPIs in order to assess performance and establish precise goals for our initiatives. Setting up alerts to remind my team and me of deadlines is simple.
What do you dislike about the product?
Complex automations and unique workflows might be difficult to build up from scratch, but templates can help by offering a reliable starting point and reducing setup time.
What problems is the product solving and how is that benefiting you?
We always have the staff we need for our activities and events because to Monday.com's assistance with volunteer assignment, scheduling, and their activity tracking. Not to mention the personalized columns that have made it simple to keep track of each volunteer's training completion and hours worked.


    Kimberly W.

So many capabilities and efficiencies!

  • June 07, 2024
  • Review verified by G2

What do you like best about the product?
Our marketing team uses Monday to manage daily projects and tasks. We work in sprints, and the different boards and groups on Monday make it easy to stay organized between our current and backlog work. Monday includes tons of capabilities and features that have helped us increase efficiency. From automations to connected boards to advanced filters and views, we're able to look at projects and tasks and their progress in a variety of ways. Additionally, we've been able to set up dashboards and reports, allowing us to quantify unplanned projects and where time is being spent. Monday makes it easy to connect and collaborate while cutting back on email communications.
What do you dislike about the product?
Initially, it was a little overwhelming and challenging to learn and implement all the capabilities and features in a way that worked best for us. With the help of a consultant we were able to accelerate to our desired business result.
What problems is the product solving and how is that benefiting you?
Monday is helping us stay organized and track all the different types of projects and tasks we work on so we can understand where time is being spent and improvements can be made. It's helped us streamline processes and collaboration across different departments of the team and automated a lot of work we were originally doing manually.


    Lisa M.

Just Keeps Getting Better

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
The integrations and automations just keep growing! There are endless amount of possibilities with Monday.com. You can literally map out what you want done and chances are, you'll find a way to get it done. There are so many resources available to help and support is responsive and helpful.
What do you dislike about the product?
The fact that Monday.com does not have a way to add sub-items to a sub-item is killing me! It definitely not a deal breaker as are using work arounds, but I am keeping up with the Monday Community for updates on this.

I also don't love that a lot of the cool and useful apps are being offered by third party developers for a fee.
What problems is the product solving and how is that benefiting you?
I found Monday.com about 6 years ago when my boss asked me to look for a project management solution for one of his six companies. When we first started with Monday.com, we were keeping track of all of our jobs on an Excel spreadsheet and we needed something to better manage our process and easily follow the progress from purchase to installation and follow up. Monday.com seemed like a good solution at first. Little did I know it wasn't just a good solution, it was ABSOLUTELY PERFECT. We have since grown from a small spreadsheet of jobs to full boards (plural) with hundreds of jobs on every board! Monday.com has such a broad selection of automations and integrations that we can literally connect every aspect of our business and run it through Monday.com.

Since joining Monday.com, I decided to utilize it to help me with another one of his companies that I now manage solely on the platform. Being the Executive Assistant to a boss who owns six companies can get overwhelming, so I also use it to help me stay organized with my tasks and projects and other people's projects/tasks that I am overseeing. Trying to stay organized before Monday.com was a job in itself so Monday.com is my solution to EVERYTHING! Somehow, some way, Monday.com is involved in all my work.

It's worked so well for us, we are in the process of leaving our CRM and moving over to Monday.com's CRM, which will just elevate our sales process even further. Also, I am currently mapping out, researching, and testing how bring 3 more of my boss's companies over to "The Light". If it all works out the way I need it to, this will be a HUGE transition with new accounts that will incorporate all of Monday.com's products and MULTIPLE integrations. I can't wait!

I tell anyone who will listen to me about Monday.com! Big or small businesses, my friends for personal use, anyone! It's hard to describe what it really does until you try it for yourself.


    Silvia A.

I love Monday

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
I love that it is very flexible and user friendly.
What do you dislike about the product?
That it doesn´t have a good solution to deal with recurring tasks.
What problems is the product solving and how is that benefiting you?
It helps me get very organized with my workload and to organize my teams workload. I feel that we became more productive using Monday.


    Julie V.

Monday creates fun in chaos

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
I love all the different section that are possible to make. It's all so structured and as a freelancer with ADHD that's a MUST! I love how it keeps everything in order for me!
What do you dislike about the product?
Until now for the last 3 months I've been using Monday, I haven't bumped into something I disliked!
What problems is the product solving and how is that benefiting you?
I'm a very chaotic person and Monday really helps me with keeping track about the important things I need to follow up.


    Kassandra P.

Best practice management platform

  • June 07, 2024
  • Review verified by G2

What do you like best about the product?
There is absolutly nothing you can not do on Monday and it's also very user friendly. We use this platform daily for our hybrid mental health clinic. With most of our staff being remote it has been a great platform for our team to keep track of all tasks. We were able to centralize and optimize most of our workflows with their HIPAA compliant feature.
They have 24 hr customer support which hs been extreamly helpfull in solving all of our questions. Overall great platform for small to big scale business.
What do you dislike about the product?
From a medical stand point not being able to use Monday as an electronic medical record.
What problems is the product solving and how is that benefiting you?
Having our workflows organized and easy to keep track of productivity.


    Cecilio P.

A game changer, when it works

  • June 07, 2024
  • Review verified by G2

What do you like best about the product?
Monday.com is user-friendly, colorful, and customizable. My team's use of the platform has jumped from a team of 5 to 25 in only a few months, largely due to how each of them could see their work fit into the system, regardless of their work style and the type of projects they collaborate on. Monday has a number of integrations that allow for work with external platforms, and it feels like every time I log on, I'm only scratching the surface of what it is capable of.
What do you dislike about the product?
Monday.com seems to suffer a number of outages of various services, and has more than once slowed my workflow while waiting for information that I couldn't otherwise access to become available once again. I would easily give the system a 10/10 if it could achieve more reliable server stability.
What problems is the product solving and how is that benefiting you?
Monday.com's dashboard feature in particular lets us visualize the large number of projects our office has underway at once and in a digestable way. We also make frequent use of the template feature for YoY projects that tend to follow similar frameworks with each iteration.


    Rae S.

Customizable work management solution

  • June 07, 2024
  • Review verified by G2

What do you like best about the product?
Monday offers a lot of customization, starting from how you'd like projects structured on boards. Automations, especially custom ones, can make the boards extremely useful and make Monday more than just a to-do list. I find it easy to use and learn, though others on my team have mixed opinions on its ease of use. I am able to build systems in Monday that allow the rest of my team to easily use it every day for our project tracking.
What do you dislike about the product?
While there are many custom options, I occassionally run into certain use cases that seem not possible yet in Monday. Apps can help bridge these missing areas, though the additional security risk and pricing for those often make them not worth it. Not a huge deal, just hoping for future releases from Monday that add some extra options in the existing framework.
What problems is the product solving and how is that benefiting you?
Mainly, creating one space that has all of our projects, in an organized way. Other departments can submit project or service requests to us via form, and we are able to assign projects to team members automatically, view the status of all projects, share updates and request reviews, all within Monday. We also track both ongoing work (ie. inventory management, website updates, advertising) and one-time projects in boards. Our meeting notes are kept in Monday docs as well. All of this helps us stay organized and on track of our projects, and allows us to help other departments more easily.


    Education Management

Using Monday.com Within a Higher Education Setting

  • June 07, 2024
  • Review verified by G2

What do you like best about the product?
Customizable Workflows: Monday.com allows higher education institutions to create workflows tailored to their specific needs. This flexibility is beneficial for managing diverse projects such as research initiatives, course planning, student activities, and administrative tasks.

Visual Project Tracking: Visual project tracking tools, including Kanban boards, Gantt charts, and calendar views, make it easy to monitor project progress and deadlines. This visual approach helps quickly identify bottlenecks and ensures timely task completion.
What do you dislike about the product?
Cost: While Monday.com offers a range of features, the cost can be a limiting factor for some educational institutions, especially smaller ones or those with tight budgets. The pricing structure may require careful consideration to ensure it fits within the institution’s financial constraints.
What problems is the product solving and how is that benefiting you?
Task Automation: Monday.com's automation features reduce the manual effort required for repetitive tasks. This is particularly useful in higher education settings for administrative functions like communications, scheduling, and resource allocation.