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Reviews from AWS customer

4 AWS reviews

External reviews

10,013 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Ashley K.

Automations and Task Management That Elevate Team Collaboration

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
Automations, task management, tracking updates from team members
What do you dislike about the product?
Finding old tasks in the archives can be difficult. I would love to be able to update automations across multiple boards if they are the same.
What problems is the product solving and how is that benefiting you?
Tracking multiple colleagues working on the same project / in the same area


    Samantha P.

Efficient Project Management, Smooth Setup

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
I absolutely love the layout of monday Work Management; it's one of my favorite aspects. The software is exceptional at categorizing and organizing various types of datasets, keeping everything clean and clear, which makes it very easy to reference and find exactly what I'm looking for. Additionally, using the various boards and columns within those boards is incredibly intuitive, making the workflow seamless and enjoyable. This organization not only facilitates smooth project management but also enhances the overall experience of working with the software. Furthermore, the initial setup was straightforward, even for staff with basic computer skills, making it accessible for both sophisticated and unsophisticated tech users, allowing them to pick it up and start using it easily. This ease of use extends to creating boards and other functionalities, which suits a wide range of team members. monday Work Management also empowers our teams to communicate effectively, ensuring we never miss a deadline and can easily check progress and statuses of client cases. The ability to verify proper billing information submission to our clients adds another layer of efficiency to its project management capabilities.
What do you dislike about the product?
I find it challenging to integrate monday Work Management with our websites. Setting up website integrations, such as using web forms, is tedious and labor-intensive. It requires more effort than expected, and simplifying this process would be beneficial for our team.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to track projects with clients, improve team communication, ensure deadlines aren't missed, and verify billing information. It allows us to reference client progress easily, enhancing our efficiency and organization.


    Hans T.

Monday makes everything more easy!

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
I really like that automations and how fast is easy to understand.
What do you dislike about the product?
Sometimes a little delay of the process but usually this have been improved a lot.
What problems is the product solving and how is that benefiting you?
Organization and follow of status from each OKR


    Jade J.

Intuitive, Visually Appealing Platform That Simplifies Task Management

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
Monday.com features an intuitive interface that makes it accessible to both technical and non-technical users. Its visual layout, including boards, timelines, and task management tools, allows users to quickly grasp how to organize and monitor projects. While the basic features are straightforward, more advanced options like automations and custom dashboards may require some additional learning. Fortunately, the user-friendly setup and onboarding process help ease this transition.

Getting started with Monday.com for basic needs such as task tracking and team assignments is simple and efficient, thanks to a variety of templates. The onboarding process is well-organized, offering helpful guides and video tutorials. However, implementing more complex solutions, like coordinating across multiple departments or setting up advanced automations, can demand extra time and resources. In these cases, support from the Monday.com team can be particularly valuable.

Customer support is robust, with options including email, live chat, and a comprehensive knowledge base. The support team is generally responsive, though response times may vary depending on the complexity of the issue. Self-service resources, such as tutorials and community forums, are excellent for resolving common problems. For more urgent or technically advanced questions, however, faster response times would be beneficial.

Monday.com also integrates with a wide array of popular tools, including Slack, Google Workspace, Microsoft Teams, Zoom, and Trello. These integrations are usually seamless and greatly enhance workflow continuity. While most are easy to set up, there can be occasional difficulties with third-party apps or more complex integrations, especially when custom workflows or specific business requirements are involved.

At Character.com, our team uses Monday.com daily for managing tasks, tracking project progress, and collaborating on deliverables. The platform has become a core part of our workflow, helping us maintain transparency and accountability. Its centralized approach to project management and communication is a key reason for its frequent use, though adoption rates can differ between teams depending on task complexity and familiarity with the platform.
What do you dislike about the product?
Certain advanced automations and dashboard configurations can be challenging to master, often requiring a significant learning curve or extra training. Additionally, when boards contain a high volume of items or automations, they may load more slowly.
What problems is the product solving and how is that benefiting you?
Our company has been using Monday.com for several years to manage projects, workflows, and team collaboration. Since adopting the platform, we have noticed significant improvements in several key areas. Monday.com has addressed some of our most pressing challenges and has become an essential tool for driving productivity and accountability throughout our teams.


    Computer Software

Automations That Supercharge Daily Efficiency

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
The automations which allows cross form actions and help your daily tasks to be completed more efficient. Implementation was easy enough. If I am not sure about anything, customer support is always happy to help.
What do you dislike about the product?
I don't have anything to add here as not having any problems with this product
What problems is the product solving and how is that benefiting you?
Managing tasks never been easier


    Andreea U.

Keeps Me Organized and On Track with Every Project

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
I like that I can be more organized through Monday, to separate each task and to be sure that I complete all the tasks from each projectt.
What do you dislike about the product?
I dislike the number of notifications received
What problems is the product solving and how is that benefiting you?
Monday help me to organise, to exactly know each task to be made and the due date


    Entertainment

Easy and Intuitive Project Management-Communication Tool

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
It can be as simple or as complicated as you (or your team) want. It's easy to set up (especially thanks to all the pre-existing templates), and it's intuitive to keep tasks updated and add new required details. It connects with the rest of our tech stack and I like having multiple view options. I use it daily for project tracking and my team use it each week to anchor our alignment call.
What do you dislike about the product?
I wish kanban view let me see more tickets in each section. I wish I could link to other board in my workspace rather than only linking items within boards. I wish it would send my manager a weekly summary of item changes/updates because that'd probably save us a meeting.
What problems is the product solving and how is that benefiting you?
Project planning and team communication - it saves us time not repeating ourselves on what the status of something is and having proof of when things like due dates or deliverables were agreed.


    Beatriz O.

Intuitive Platform with Powerful Project Management Features

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
What I like best is how intuitive and easy to understand it is. The platform has a very user-friendly interface, which makes it simple to navigate even for new users. I also appreciate its wide range of functionalities that allow for great flexibility in managing projects, tracking progress, and collaborating with teams efficiently.
What do you dislike about the product?
It would be very helpful to have more guidance or support from the customer service team to better explore and take advantage of all the platform’s features. Sometimes it can be challenging to fully understand or implement certain functionalities without additional assistance.
What problems is the product solving and how is that benefiting you?
It helps our team work seamlessly in a remote environment, improving communication and collaboration across different areas. It also makes our internal processes more efficient by centralizing tasks, timelines, and progress tracking in one place.


    Jamie D.

Colorful, Interactive, and Effortless Workflow Management

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate monday Work Management's colorful interface, as it makes working on the platform visually appealing and engaging. The interactivity of the software is a significant plus for me, facilitating a dynamic and responsive working environment that enhances how I manage tasks. Additionally, I find the platform to be very easy to use, which simplifies the management of my projects and tasks. Switching to monday Work Management from Google Sheets has been transformative for my processes, as the automation features have replaced manual tasks, improving efficiency significantly. I find the initial setup to have been very easy, which was a smooth transition for my team. Overall, everything about monday Work Management has been great for me so far, to the extent that I have no dislikes; every aspect of the platform meets my needs beautifully.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
I use monday Work Management to manage clients effectively, avoid double bookings, track important dates, and streamline team management by ensuring tasks aren't assigned to unavailable members, leading to increased automation and efficiency.


    Vincent O.

Service Manager

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
Keeping Separate boards for different uses. While also being able to simultaneously link jobs.
What do you dislike about the product?
The Glitches on some of the boards. they tend to sometimes revert to wrong pages with no clear guide on how to fix.
What problems is the product solving and how is that benefiting you?
Keeping jobs that we are working on transparent and continuously flowing.