Project collaboration has improved and automation saves time and reduces errors
What is our primary use case?
My organization uses monday.com as a CRM, but also for much more. In addition to keeping track of our members as a membership organization, we also use it to track projects, timelines, organizational goals, communications, and keep ourselves organized. This tool has really simplified how we keep track of things compared to our previous tool. We had spreadsheets and documents everywhere for our events and projects, and we were constantly very confused. Now monday.com helps us to keep our project plans and send reminders through it as well as being able to mark things and stay very organized.
monday.com helps us track our projects, financial constraints of budgeting for the year, and progress from start to finish. This begins with our sales team and goes all through our onboarding process. It helps to keep our team aligned and organized. We were also able to produce a variety of reports to determine where our goals are and where we haven't reached our goals. It's also a very great tool where we use it for company contacts. I appreciate the ability to have the company as well as various tags, documents, and contact types. It helps to track communication. I love that I can see both my communications and the communications of my coworkers with the company contacts. It helps during project plans with the ability to manipulate project plans, which has been especially very helpful.
It has really been helpful tracking our event planning and the tasks we all have to do. It has been great from a marketing perspective because I know my coworkers have completed their part, such as getting speaker bios so that I can update the website.
What is most valuable?
The best features monday.com offers are reporting, customization, and company contacts, tracking communication, and project plans.
All of the features are really important, especially the project planning, which gives us the ability to manipulate project plans, and it's very helpful. Also, tracking our communication is valuable. I love that I can see both my communications and the communications of my coworkers with the company contacts. When it comes to company contacts, I appreciate the ability to have the company as well as various tags, documents, and contact types.
It has really boosted our team collaboration, where different departments are able to collaborate within one project, and we are able to complete many projects on time and deliver them to our clients. Our clients have become very happy over time since we started using monday.com.
We've been able to complete many projects on time and meet our deadlines. This has really made our clients happy, and they have trusted us a lot. Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost. We've also improved our team collaboration. We can collaborate securely remotely, thereby improving our productivity.
We've been able to save thousands of dollars since we started using automation. We're able to save approximately 80% of our time through automation. We've also been able to reduce human risk, where there is no human contact with the data, thereby greatly reducing human error.
What needs improvement?
The notification system is not trustworthy for me. Sometimes it can be very overwhelming. I would appreciate more tools to input data automatically, more functionality without having to use APIs, and more calculation capability within the columns.
For how long have I used the solution?
I have been using monday.com for the past seven years.
What do I think about the stability of the solution?
monday.com is very stable. I've not seen any downtime so far.
What do I think about the scalability of the solution?
monday.com is very scalable because we can work with multiple projects at a time from different departments, and it can handle all of that. It can perform multitasking through automation. This makes it a very scalable tool.
How are customer service and support?
monday.com is very cost-effective and it has great customer support. I don't think there are any other disadvantages or improvements I would like to see for now, unless with time, I will communicate further.
The customer support is relatively very proactive and solution-oriented.
Which solution did I use previously and why did I switch?
I previously used Asana and Atlassian Confluence.
I switched from Asana because monday.com offers many standard tools and seems to be very evolving, unlike the other tools. They seem to take feedback constantly and upgrade the tool. Additionally, monday.com is really nice to look at. It works perfectly fast, and the user interface is very user-friendly and intuitive compared to the other tools.
How was the initial setup?
The cost is very transparent, and it's very affordable, and I'm happy about that. The setup is very straightforward and easy, with not much learning curve needed.
What was our ROI?
Overall, I have a positive return on investment. Task management is easy to set up, easy to replicate, duplicate, and modify. Collaboration has all standard features by now, including tagging, linking, and messaging. Boards enable fast organization of tasks, responsibility, and tracking with dates and notifications. Automation has also been really great, which enables fast action that provides no real value if not done manually. Being able to auto-create, auto-close, and many other automated functions makes it easier to follow processes and make fewer mistakes.
What other advice do I have?
It's a great tool. It will save you time and cost through automation. It will make sure you deliver projects to your clients on time and meet deadlines. You should go for monday.com as the best project and task management tool. I give this product a rating of 9 out of 10.
Clear Structure with Incredible Flexibility
What do you like best about the product?
I like the balance of monday Work Management between organization and freedom. It offers structure without being rigid, which makes it easy to transform operational chaos into clear, visible, and automated processes.
What do you dislike about the product?
It is excellent as an execution platform, but it could evolve more in analytics, governance, and onboarding for large teams.
What problems is the product solving and how is that benefiting you?
Resolve the operational chaos and transform scattered work into clear, visible, and automated processes.
A Versatile, Easy-to-Deploy and Friendly Project Management Tool That Meets Expectations
What do you like best about the product?
The versatility of this tool makes it an impressive and dependable project management solution.
It is easy to deploy monday Work Management because its interface and features are easy to understand.
monday Work Management's customer support team is highly responsive.
monday Work Management is a flexible tool that helps us manage projects in real-time.
What do you dislike about the product?
The pricing model for monday Work Management's advanced features is expensive.
What problems is the product solving and how is that benefiting you?
monday Work Management is an all-in-one project management solution that helps us monitor our project effortlessly.
It is a remarkable solution that improves project collaboration and teamwork.
Effortless to Use with Time-Saving Features
What do you like best about the product?
I like how easy monday Work Management is to use and the variety of features it offers. I recently created a form just by describing what I needed, and the platform created it by itself, saving me a lot of time. The translation feature they're testing has also saved me time by translating forms automatically, which means I don't have to get them translated separately. It's really user-friendly, and the features significantly speed up the creation and organization process, making my work valuable and efficient.
What do you dislike about the product?
I would say just more features, like, for example, the main thing I use it for is forms. So if monday Work Management could have maybe more features such as a calendar or to-do list or agenda creation. More features in the platform would make me use it more.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to keep everything organized in one place, share it with teammates, and ensure consistency. It saves me time with easy-to-create forms and translation features, helping me manage my responsibilities efficiently.
Natural, Flexible Workflow with Clear Visuals and Helpful Automations
What do you like best about the product?
What I like most about monday Work Management is how natural it feels once you start using it. It doesn’t push you into a rigid way of working; instead, it adapts to how you already think about and organize tasks. You can keep everything super simple at first, or gradually build more advanced workflows over time without ever feeling lost. The visual side helps a lot, too—you can quickly see what’s moving, what’s stuck, and who’s responsible, which cuts down on so much back-and-forth. On top of that, the small automations quietly take care of repetitive tasks in the background, so teams spend less time managing work and more time actually doing it.
What do you dislike about the product?
What I dislike about monday Work Management is that it can appear simpler than it actually is. As soon as you start building more complex workflows, features like automations, dependencies, and permissions can become confusing quickly, especially for new users. There’s also a learning curve when teams try to standardize boards: people tend to customize things in slightly different ways, and that can hurt consistency across the team. On very large boards, performance can slow down, and some genuinely useful features are locked behind higher-tier plans, which can feel limiting. Overall, it’s a powerful tool, but that power sometimes comes with extra setup, training, and cost that you don’t fully anticipate at the beginning.
What problems is the product solving and how is that benefiting you?
It brings clarity.
Everything is visible in one structured place: what needs to happen, who owns it, and when it’s due. This helps cut down on confusion, missed tasks, and the constant back-and-forth of status questions.
It creates alignment.
Teams can work from a shared view of priorities and deadlines. When everyone is looking at the same board or dashboard, coordination is simpler and it’s easier to stay on track.
It removes manual follow-ups.
Automations handle routine notifications, status updates, and reminders. That frees up time and reduces the chance of human error.
It improves accountability.
With tasks clearly assigned and tracked through visible progress indicators, everyone knows what they’re responsible for. It also makes it easier for managers to spot bottlenecks early.
It adapts to different ways of working.
Whether you prefer lists, Kanban, calendars, or timelines, you can tailor the workspace to fit your style. As a result, teams spend less time adjusting to the tool and more time doing the actual work.
Visual, Flexible, and Time-Saving Task Management with monday Work Management
What do you like best about the product?
Visual, flexible, and time-saving: monday Work Management makes it easy to organize tasks, customize workflows, automate updates, and collaborate clearly — all in one place.
What do you dislike about the product?
monday Work Management can feel complex and overwhelming, requires time to set up, becomes expensive as teams grow, and may feel cluttered or too rigid for simple workflows.
What problems is the product solving and how is that benefiting you?
it turns messy work into a clear, organized, and efficient flow.
Essential for Managing Complex Workflows
What do you like best about the product?
I love that monday Work Management allows me to stay on top of a huge amount of work, and without it, I would absolutely fail. It's clear and easy to visually see how projects are moving through the team. I really appreciate being able to change the status of jobs using color, which allows me to see progress fast. The setup is pretty fantastic, allowing you to start easy and get more complex without having to start over.
What do you dislike about the product?
I would like to be able to assign multiple people to a request, and have that request show up in different groups so that multiple people can use the same request.
What problems is the product solving and how is that benefiting you?
monday Work Management helps me manage a high volume of work effectively, enabling me to assign tasks based on team bandwidth. It offers clear visual tracking of project progress and quick status updates with color coding, essential for my team's coordination.
Facilitate the Organization and Monitoring of Teams
What do you like best about the product?
I like how monday Work Management allows me to easily see the progress of activities, which provides clearer organization. I appreciate the automations and the ease of tracking tasks. The real-time visibility to see deadlines is great and makes the work excellent. I find the system very intuitive for new users.
What do you dislike about the product?
I would like the system to be simpler and faster, especially the initial setup, which could be simpler for new users.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to easily track activities, deadlines, and priorities, bringing clarity to teamwork. Automation and real-time visibility make work efficient and organized.
Essential for Remote Teams, Easy Setup
What do you like best about the product?
I really like how monday Work Management allows our remote team to easily plan work and share updates without relying heavily on emails or phone calls. It helps us map out every part of a project, assign the appropriate people, and communicate everything we need without anything getting lost in an email. The user interface is one of the more user-friendly ones I've experienced, striking a balance between simplicity and having enough features to track updates. The initial setup was incredibly easy, and I love the available templates that let us create different things based on how our work centers monitor project progress.
What do you dislike about the product?
I wish that I could get more benefit out of the mobile app. I have to admit that I'm not sure what I'm looking for, but the experience on the phone and the experience on the desktop feel like two distinctly different experiences, but not in a way where they feel like they're the same product.
What problems is the product solving and how is that benefiting you?
Monday Work Management helps our remote team plan work and share updates without unnecessary emails. It maps out projects, assigns tasks, and ensures smooth communication, preventing things from getting lost or forgotten.
Perfect Monday to organize priorities and set the pace for the week
What do you like best about the product?
I like Monday because it is the day to organize priorities, align expectations, and set the pace for the week, avoiding rework and improvisation.
What do you dislike about the product?
I don't like the excess of accumulated urgent demands that could have been organized earlier, which disrupts the week's planning.
What problems is the product solving and how is that benefiting you?
Monday Work Management solves problems of lack of organization, task visibility, and fragmented communication, benefiting me with clear planning, deadline and priority tracking, and increased team productivity.
