What do you like best about the product?

really like how easy it is to create workflows and connect different boards. The automations save a lot of time, and the integrations with email and calendar tools make it seamless to stay organized and keep everything in sync.

What do you dislike about the product?

The survey feature feels quite limited. It doesn’t allow me to create subsections or include more advanced question types like matrix or grading scales. Additionally, the dashboards could be more dynamic — it would be helpful if they allowed deeper customization and analysis based on different variables from the boards.

What problems is the product solving and how is that benefiting you?

It helps me manage projects and teams more effectively by keeping everyone accountable and aligned. The platform makes it easy to track progress, assign responsibilities, and ensure that tasks stay on schedule. As a result, our communication is clearer, and project delivery is more organized and efficient.

What do you like best about the product?

I find it very easy to use and navigate, which makes managing my work a lot simpler. I appreciate how everything is organised neatly, allowing me to quickly locate tasks and keep track of deadlines. I also enjoy the ability to tag and communicate with my team members through pulses, as it helps us stay updated and coordinated on our projects.

What do you dislike about the product?

The task filtering tools can be a little restrictive, and I don't find the “My Work” area particularly useful.

What problems is the product solving and how is that benefiting you?

Helping keep track of projects that have multiple people across the team working on it and notifying each person once they're needed.

What do you like best about the product?

Collaborating with your team members has never been simpler, allowing you to effortlessly coordinate projects and monitor the specific tasks you're responsible for. With a well-structured system in place, you can easily assign duties, set deadlines, and track the progress of your contributions, ensuring effective communication and seamless workflow throughout the entire team.

What do you dislike about the product?

When faced with an overwhelming amount of information, it can be quite challenging to stay organised and keep track of the tasks you need to accomplish throughout the day or week. The sheer volume of details can create confusion, making it difficult to prioritise what truly needs your attention. As deadlines approach, managing this influx of data can lead to stress and frustration. It becomes essential to find effective strategies to sort through the noise, streamline your responsibilities, and ensure that nothing important slips through the cracks.

What problems is the product solving and how is that benefiting you?

Working together across various departments is significantly enhanced when all team members utilise a unified system. This cohesive approach streamlines the reporting process, making it easier to compile and analyse data. Additionally, it provides valuable insights into the time required to complete specific tasks, allowing for better project management and resource allocation. By using a shared platform, teams can communicate more effectively, share updates seamlessly, and ensure everyone is aligned on goals and deadlines.

What do you like best about the product?

The Highly Adaptable Work OS

monday.com Work Management stands out as more than just a project management tool; it is a fully customizable Work Operating System (Work OS) that unites teams and data. Its visual, no-code environment makes it accessible to users of all skill levels, while still providing the advanced features necessary for complex enterprise operations. If your organization values flexibility and automation, monday.com is a top choice to consider.

Ease of Use and Flexibility: Built for Rapid Adoption

A major advantage of monday.com is its user-friendly design and the ease with which teams can adopt it. The platform’s core structure revolves around highly visual, color-coded "Boards," making it simple to see who is responsible for each task and when it is due. The intuitive drag-and-drop interface, along with multiple viewing options such as Kanban, Calendar, Timeline, and Gantt, enables team members to organize and visualize their work in a way that best suits their needs, ultimately enhancing productivity.

The platform’s flexibility is exceptional. It is not limited by the type of work being managed, so whether you are running marketing campaigns, tracking development sprints, managing sales pipelines, or handling HR requests, you can do it all within customizable boards. This versatility enables monday.com to serve as a single source of truth across departments, helping to break down data silos.

AI and Automation: The Engine of Efficiency

monday.com incorporates AI features and automation to shift from reactive to predictive work management. Its AI capabilities are accessible through features like AI Blocks, which can be added to workflows without requiring any coding. These blocks handle important tasks such as:

Automated Status Reporting: Summarizing project updates and generating reports from data across various sources.

Risk Detection: Monitoring project health in real time to proactively identify potential delays or bottlenecks.

Intelligent Assignment: Evaluating team capacity, skills, and workloads to assign tasks more effectively.

The automation builder uses a simple, no-code "When X happens, Do Y" recipe system. This allows teams to automate repetitive tasks—such as sending reminders, triggering approval requests, or updating status fields when specific conditions are met—greatly reducing manual work and the risk of human error.

Customization and Scaling Capabilities

Customization is a key strength of the platform. Every board, column, dashboard, and automation can be adjusted to fit specific needs. Users can begin with one of the many pre-built, industry-specific templates and then personalize it using a "building blocks" approach—adding columns for anything from basic text and dates to complex formulas, time tracking, or rating systems. This adaptability is essential for organizations that need their systems to evolve in tandem with their changing requirements, without being hindered by rigid structures.

For organizations experiencing growth, the ability to link multiple boards and dashboards gives leaders a comprehensive, high-level perspective (Portfolio Management), while individual teams can stay focused on their own tasks. This ensures alignment throughout the organization.

The monday.com Marketplace: Extensibility and Integrations

The monday.com marketplace is an extensive ecosystem that enhances the platform’s capabilities as a Work OS. It offers hundreds of integrations and custom apps, enabling you to connect monday.com with nearly any external tool your team relies on, including popular services like Slack, Google Drive, Outlook, Salesforce, and Jira.

This extensibility is crucial for building seamless workflows. Whether you need a straightforward integration to turn an email into a task or a more advanced app for analytics and reporting, the marketplace ensures that monday.com can serve as the central hub for your organization’s digital operations, rather than operating in isolation.

What do you dislike about the product?

Limited Mobile App: The mobile app is frequently described as having limited functionality compared to the desktop version and can be clunky or poorly suited for viewing the main board structure on small screens.

Useful Features Limited: Many useful or "pro-level" features—such as robust time tracking, recurring tasks (which use automations), and advanced reporting—are often locked behind the higher-tier paid plans (Pro or Enterprise), making the lower plans feel limited.

What problems is the product solving and how is that benefiting you?

monday.com recognizes that its highly visual nature must not be a barrier, and they are actively working to make their core platform compliant with international standards to support users who are blind or visually impaired.

The company is committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Their roadmap is currently focused on making the core platform elements (Boards and building blocks) compatible with major assistive technologies.

Their commitment involves integrating accessibility into their regular development and design processes, which suggests continuous, measurable improvement rather than a one-time fix.

The platform's goal is to ensure that all users can perceive, understand, navigate, and interact with the digital content equally, regardless of their reliance on assistive technologies.

What do you like best about the product?

The Platform is versatile and easy to use. You can build out your own boards to suit your project and customer needs. Makes project management so much easier if you are doing work for a customer with many branches and need specific information at a glance.

What do you dislike about the product?

I have not encountered any downsides to the platform to date.

What problems is the product solving and how is that benefiting you?

Managing many moving parts for an Enterprise customer's branches as the project progresses through the different stages.

What do you like best about the product?

Project management and task lists, the chance to keep all conversations about a particular item in one place.

What do you dislike about the product?

Lack of personal task list to write down quick, non-project related 'to dos'

What problems is the product solving and how is that benefiting you?

Helping with keeping track of projects and responsibilities

What do you like best about the product?

It’s easy to use, keeps tasks organized, and helps teams stay aligned and productive.

What do you dislike about the product?

Some features can feel cluttered or complex, and performance can slow down with larger boards.

What problems is the product solving and how is that benefiting you?

It streamlines task management, improves team communication, and centralizes project tracking — saving time and reducing confusion.

What do you like best about the product?

It integrates seamlessly with our other platforms, allowing information to be shared easily across our team divisions. It requires little to no training for new hires as well.

What do you dislike about the product?

The only improvement I would suggest is for the software to prompt users if they try to exit without saving their changes. It would be helpful to receive a reminder when an update hasn't been saved.

What problems is the product solving and how is that benefiting you?

We can easily keep our teams aligned with projects and their statuses, since Monday integrates with all our platforms, including our accounting software. This integration reduces the need for multiple emails, as everything is organized in one place.

What do you like best about the product?

I like the workflow and automations. The MAKE intergration is my favorite feature.

What do you dislike about the product?

Larger board tend to lag often, or maybe this is my pc's fault.

What problems is the product solving and how is that benefiting you?

It lets us work togheter on project whill in and out of office. It helps us automate workflows and make out company more efficient.

What do you like best about the product?

The templates, tutorials, customer service all make the platform easy to use. In my experience once teams start using the platform they continue to use, but don't always take the time to build out further automations. Maybe an AI assistant that prompts users to build enhanced features with guidelines would help further integrations and ease of implementation.

What do you dislike about the product?

Monday's product offerings are built to be integrated with one another, which from an end user standpoint makes things easier. I do think some of the automations could be more robust or allow for a deeper level of granularity, similar to some of the offerings power automate has. Increasing the presence of variable inputs makes creating the automation and getting business user buy in more feasible.

What problems is the product solving and how is that benefiting you?

Monday Work Management first started as a way to track daily tasks and provide transparency to team managers, knowing the tasks were completed and having a record that could be exported for further analysis.