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Reviews from AWS customer

1 AWS reviews
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External reviews

10,011 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Amanda R.

Streamlined Ticketing and Effortless Collaboration

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
We primarily utilize the system as an advanced ticketing platform. It streamlines the process, enabling users to seamlessly submit requests while empowering our team to efficiently collaborate and deliver tailored solutions with precision and expertise.

We also offer a solution for managing social media planning, ensuring teams are expertly prepared to post with precision and timeliness, supporting seamless engagement and innovative content strategies.
What do you dislike about the product?
I wish there were more free apps available to enhance the experience, rather than relying solely on purchases. While the system includes many built-in features, personalizing it further for your organization often involves investing in additional apps, unlocking a tailored and innovative solution designed to meet your unique needs.
What problems is the product solving and how is that benefiting you?
We needed a ticket system for our IT area that was the main reason we looked into Monday.com.


    JM M.

Effortlessly Streamlines Job Management

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
I find that monday Work Management excels in streamlining my workflows, as it helps me stay organized and on top of tasks effortlessly. The setup of boards is extremely easy and convenient for me, which significantly aids in maintaining job order and efficiency. I love how simple it is to set up automations, which facilitates process management and reduces manual workload. Additionally, the initial setup of the platform was very easy, allowing for a smooth transition and immediate productivity. These aspects make monday Work Management an invaluable tool in managing my work effectively.
What do you dislike about the product?
Nothing at the moment
What problems is the product solving and how is that benefiting you?
I use monday Work Management to organize and stay on top of jobs, making it easy to streamline tasks and set up automations.


    Consumer Services

Centralizes Tasks Seamlessly

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
You can centralize certain tasks if needed.
What do you dislike about the product?
I cannot think of anything, hoenstly. So far, it's been great having Monday as our tool.
What problems is the product solving and how is that benefiting you?
It solves the need to collaborate boards through automations and organizations. It also provides the option to synthesize data.


    Leatitia P.

Makes life a lot easier. We use Monday.com more than our actual management system.

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
The automation upon action made from team members.
What do you dislike about the product?
I would like to have different slots for different type of comments made per item.

We use the comments to keep track of client feedback as well as back office feedback on criteria's like purchases and authorisations etc.

Sometimes its difficult to keep track of different comments.
What problems is the product solving and how is that benefiting you?
Communication between team members.
Timeline tracking for each job/item on board.
Document jobs as they progress.


    Facilities Services

Essential for Team Collaboration and Effortless Project Management

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
monday has been a critical part of my team's project management and task organization for years. the interface is very easy to navigate, highly customizable, and is easily accessed by various members of our team across time zones and departments.
What do you dislike about the product?
There's not much I dislike, but maybe some automations are a little tedious to set up.
What problems is the product solving and how is that benefiting you?
monday Work Management helps me align my team on all projects across several brands we manage. It is a great asset in task management and helps us keep a solid record of project notes, milestones, and progress.


    Accounting

Great Overview Data, But Room for Improvement

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
The overview data, Ease of Use and the support if needed.
What do you dislike about the product?
Nothing! Only maybe the down time sometimes
What problems is the product solving and how is that benefiting you?
We use it as a CRM for the complete business


    Civic & Social Organization

All-in-One Solution for Streamlined Team Collaboration

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful thing about monday Work Management is the ability to have everything in one place, and manage large volumes of work across multiple teams. Features such as connected boards, mirror columns, the ease of setting up automations help to give a much clearer view of the work that's happening at any one time. It's something we've built and integrated around our ways of working processes, and because of this the vast majority of the team are using it every day. Overall, it's easy to implement, and I would say we've got quite a sophisticated set up.
What do you dislike about the product?
Having been using monday for a while, there are some improvements and new features which would be beneficial adding. For example, we'd like to be able to pre-populate deadlines on subitems for each step in a process based on the overall project deadline - as a project management tool it feels like this is a basic requirement. Reporting I think needs work as well, while the dashboards you can build are really insightful as a current snapshot on your board, it would be beneficial to look back at the last year, last 6 months etc. and not just the board as it stands. Exec view is also a feature we've been waiting for to make reporting to senior stakeholders much easier. Customer support when you need help are good, but overall not always proactive in telling us about new releases, new features that we could be making use of.
What problems is the product solving and how is that benefiting you?
Having everything in one place is probably the major benefit. We're a large team working across multiple business areas and a vast amount of work - it helps to have one source of truth.


    Graphic Design

Intuitive and Customizable Platform That Keeps Teams Aligned

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
I like that monday Work Management is intuitive, customizable, and makes it simple for teams to stay organized and aligned.
What do you dislike about the product?
While the platform is powerful, the learning curve can be steep, and certain advanced features require extra setup or training.
What problems is the product solving and how is that benefiting you?
It keeps everyone on the same page. Instead of asking for updates, I can just check the board and know where things stand.


    Chris H.

Effortless Setup and Instant Usability

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
It is so easy to get set up and use right away.
What do you dislike about the product?
Sometimes making automations are difficult.
What problems is the product solving and how is that benefiting you?
Helps me keep all my projects organized.


    Insurance

Exceptionally Organized and User-Friendly

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
I like how organized everything is. Its also very easy to use and it helps keep the implementation organized.
What do you dislike about the product?
I dont think there is really anything that is wrong with Monday Work Management.
What problems is the product solving and how is that benefiting you?
Its helping me keep my implementations organized in one area. It is a one-stop shop, I do not need to have several separate applications to complete my work.