monday.com work management
monday.comExternal reviews
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It is a useful tool, but it works exactly as excel spreadsheets, but with a nicer look.
What do you like best about the product?
Keeps things organized and in 1 single place.
What do you dislike about the product?
Dependant on data entry and commitment to updates from all team members.
What problems is the product solving and how is that benefiting you?
Keeping things organized in 1 single place
Colorful Spreadsheets
What do you like best about the product?
The automations can be useful, depending on the user and how they configure it.
What do you dislike about the product?
It's just a glorified spreadsheet with pretty colors and fun annimations.
The automations are typically just used to send more emails which is not really more organized, functional or useful.
The automations are typically just used to send more emails which is not really more organized, functional or useful.
What problems is the product solving and how is that benefiting you?
We believe it is solving our inability to project manage.
Monday is a paradox - in some ways I want to give it a 10 and in other ways a 1
What do you like best about the product?
Monday can be incredibly useful, in some ways it lets you do a lot and it definitely saves our team time and streamlines some processes.
What do you dislike about the product?
The support is absolutely awful. Every single time I try to speak to their live chat, I get passed between 3 separate teams before they tell me they cannot help and need to transfer the question to an email ticket. No one in their live chat support seems to be able to help with the most simple technical queries. It's an incredibly frustrating process.
Their automations are also incredibly limiting, you end up needing to create massive workarounds to do something that seems fairly standard.
It feels like everything we ever try to do, we hit blockers and things break, and we have to wait days and days to resolve the issue.
Their automations are also incredibly limiting, you end up needing to create massive workarounds to do something that seems fairly standard.
It feels like everything we ever try to do, we hit blockers and things break, and we have to wait days and days to resolve the issue.
What problems is the product solving and how is that benefiting you?
We use Monday as a CRM. It works in some ways but there are so many blockers that make it incredibly frustrating to use almost every day.
So far so good
What do you like best about the product?
Is very easy to use and very user friendly.
What do you dislike about the product?
I will probably need a lot of help to achive my goals.
What problems is the product solving and how is that benefiting you?
Helps me to manage my projects and tasks.
Not my favorite system I’ve used, but acceptable
What do you like best about the product?
Monday gets the job done, with a lot of robust features for a large team.
What do you dislike about the product?
I find it overly complicated to use and not very user friendly.
What problems is the product solving and how is that benefiting you?
Many teams involved with a project
Depend on a lot of factors
What do you like best about the product?
The email linked to the task to follow communication with clients.
Capacity to automatize with restrictions but quite easily for a non-coder.
Share with team tasks and projects.
Create automated tools to optimize workflows and improve visibility.
Capacity to automatize with restrictions but quite easily for a non-coder.
Share with team tasks and projects.
Create automated tools to optimize workflows and improve visibility.
What do you dislike about the product?
Only for enterprise, as a freelancer, I have to pay 3 licenses a month minimum and I am restricted by the features only available in the Enterprise version (formula columns, diagrams, more automation possibilities, account management, ...)
Not convinced about the usability of Monday for personal use as it has a limited feature for less than 10 licenses a month => Minimum. 45€ per licence so 450€ per month as a freelancer is too expensive and useless.
Not convinced about the usability of Monday for personal use as it has a limited feature for less than 10 licenses a month => Minimum. 45€ per licence so 450€ per month as a freelancer is too expensive and useless.
What problems is the product solving and how is that benefiting you?
Improve visibility and shareability of information, simplifying the workload and securing the projects in progress and planning.
Improve the traceability of projects improvements.
Improve the traceability of projects improvements.
Great Product, Horrible Service
What do you like best about the product?
What I like best about Monday.com is how customizable the product is. From scratch I'm able to build a board that caters specifically to the needs of the department I'm creating it for. The automations also make using Monday.com extremely convenient.
What do you dislike about the product?
No exaggeration here when I say this, but Monday.com has the worst customer service I've ever experienced. I work in operations, which involves a lot efficiency and speed. These are two traits that Monday.com fails at. The company I work for pays for the highest tier package available, Enterprise. Despite being a paying customer, Monday.com doesn't seem to care. I whole-heartedly feel like they do not care about timely responses, nor do they seem to care about followups or responding to emails in general. I have tried requesting help from multiple people, and rather than answer a simple question via email, they eventually respond and tell me, "let's schedule a call for next week."...to answer one question...There is also a, "Get Help" option that is accessible from any Monday.com board. I've tried this option several times and have never received a response. If you're a company that relies heavily on customer service support, it is best to steer clear of Monday.com.
What problems is the product solving and how is that benefiting you?
Monday.com helps house data in a singular location, while also creating efficient workflow that makes projects easy to manage. Monday has also helped my company turn some manual processes into automated processes and as a result, have freed up many work hours.
Pretty good but not great
What do you like best about the product?
I like that the program is fairly intuitive.
What do you dislike about the product?
I think the program can make project management more complicated than it needs to be.
What problems is the product solving and how is that benefiting you?
It creates a visualization of your project and a timeline which can make the project easier to manage.
Not the best project management tool out there
What do you like best about the product?
Monday is easy to use and collaborate on. You can customize it for multiple use cases, especially for creative departments easy to collaborate. Color coding and customizing projects is useful.
What do you dislike about the product?
Not great for cross-department collaboration, feels very messy and often feels like too much work for something that should make life easier. Not the best for working on projects with multiple teams and for personal project management, it's not the best. I've used multiple tools and Monday ranks high among them, but there are superior tools.
What problems is the product solving and how is that benefiting you?
Managing projects. Cross-team collaboration, keeping track of projects and making sure we're fulfilling our KPI's. Communicating on projects more easily and seeing progress and possible blockers on ongoing projects.
Too complicated
What do you like best about the product?
There are many different connections within the work environment that can be connected together like projects and tasks can be easily distributed to everyone and you can check the status of work that is in progress or completed
What do you dislike about the product?
There are too many variations going on with it. It causes work overload especially with so many different tabs and folders that can be created so instead of having one section for work that needs to be completed Monday allows many different tabs and folders to be created and it causes confusion and hardship to navigate
What problems is the product solving and how is that benefiting you?
I am not sure because the way the company has Monday setup it causes a lot of hardships with so many folders and subfolders and its like Monday is not necessary the same thing can be completed within the google drive and everyone works on that one particular project than to have Monday coming in making this more complicated
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