monday.com work management
monday.comExternal reviews
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Excellent Project Tracking, but Occasional Glitches and Notification Overload
What do you like best about the product?
It provides a very clear and logical project management tool to help us track our projects - of which we run around 600 per year.
I find the notifications and the ability to keep all communications in one place incredibly helpful - although sometimes the sheer volume of notifications I receive can be overwhelming.
I find the notifications and the ability to keep all communications in one place incredibly helpful - although sometimes the sheer volume of notifications I receive can be overwhelming.
What do you dislike about the product?
We have experienced a number of glitches with Monday that take time to resolve - and sometimes our partner organisation cannot always help with this. I find it quite frustrating that Monday uses AI bots for their support channels, that to date have yet to actually resolve our issues.
We are currently experiencing problems with automations being retained (and active) on project boards created from templates - and this has taken weeks to resolve. I believe the issue began when Monday created the 'template centre' which removes templates from specific work areas and houses them together. All Monday support team have told us is that this is expected behaviour - when the same process can create three different outcomes... how can that be?
We also experience a high number of sync issues - maybe this is due to the volume of projects we run, but we are on the whole a small company and I cannot believe we run more projects than large companies - so I don't know why we have so many problems with information being missed because of sync issues/outages. We also don't have visibility of when this happens, making the data unsafe/inaccurate.
We are currently experiencing problems with automations being retained (and active) on project boards created from templates - and this has taken weeks to resolve. I believe the issue began when Monday created the 'template centre' which removes templates from specific work areas and houses them together. All Monday support team have told us is that this is expected behaviour - when the same process can create three different outcomes... how can that be?
We also experience a high number of sync issues - maybe this is due to the volume of projects we run, but we are on the whole a small company and I cannot believe we run more projects than large companies - so I don't know why we have so many problems with information being missed because of sync issues/outages. We also don't have visibility of when this happens, making the data unsafe/inaccurate.
What problems is the product solving and how is that benefiting you?
Helping us manage a high volume of work.
Great Project Visibility, But Mirroring Limitations Hinder Automation
What do you like best about the product?
The visibility it gives me of where every project is at and the comms linked to it updates etc... and in one place and easily seen through dashboards etc....
Implementation was easy supported by Xebia
Integration easy
Implementation was easy supported by Xebia
Integration easy
What do you dislike about the product?
Limited mirroring levels means I can't always easily get the data I want onto the boards I want and then I can't use mirror columns to trigger automations even with some of the add on apps it isn't always easy to get one that triggers of the columns I want it to
Support is ok once you get to a person but the chat bots etc are annoying as they never have the answers
Support is ok once you get to a person but the chat bots etc are annoying as they never have the answers
What problems is the product solving and how is that benefiting you?
resource allocation and workload capacity tracking
Visibility of project progress when projects are complex and many different teams involved
budget tracking
Helps me by not having 5million spreadsheets that I can't find as it is all in one place
Visibility of project progress when projects are complex and many different teams involved
budget tracking
Helps me by not having 5million spreadsheets that I can't find as it is all in one place
Drives Impressive Efficiencies
What do you like best about the product?
The efficiencies the tool drives and the ability to have no code solutions
What do you dislike about the product?
The reporting previously hasn't served the functions of the business with ease due to limited reporting integrations with tools I.e tableau
What problems is the product solving and how is that benefiting you?
Running and leading a Project MAnagement function having consistencies across the way we work
Efficient and Well-Structured with Great UI—Excited to Roll Out to Teams
What do you like best about the product?
efficient, well-structured, great user interface
What do you dislike about the product?
nothing at this stage - need to implement further with our teams
What problems is the product solving and how is that benefiting you?
managing strategic cross-functional projects
Flexible and Responsive—Monday Work Management Exceeds Expectations
What do you like best about the product?
The flexibility that Monday Work Management allows amongst all the different areas of the business.
What do you dislike about the product?
Nothing! Monday is super responsive and listens to their customers needs!
What problems is the product solving and how is that benefiting you?
Monday is allowing our teams to mature at their own pace in their Agile transformation. It is also enabling teams to quickly build and implement cross collaboration tools.
Visual, User-Friendly, and Logical—But Some Restrictions on Board Connections
What do you like best about the product?
how visual the board are, friendly user, easy to learn and apply automation, it is very logic and I love it about Monday. It is more and more used by my team in pm becaming a day to day thing.
What do you dislike about the product?
some restrictions from users to connect boards, The standard setting in my enterprise account is quite restricted. it is annoying when you rely so much and Monday is out of service (I had to cancel a couple of meeting when that happened)
What problems is the product solving and how is that benefiting you?
Communication gaps holding information on many different places. The way I run meeting today is sharing my screen and going through the Monday board so everyone sees the tasks and notes and accountability taken. One cannot say they did not agree with it after all. Also, the timelines, when you need to anticipate, there are some issues on getting all dates together, needs manually updated.
Highly Customizable, But Platform Slowness Can Frustrate
What do you like best about the product?
Exceptional qualities to personalise the way anyone works
What do you dislike about the product?
Slowness and lagging in the platform can be very frustrating and time consuming
What problems is the product solving and how is that benefiting you?
Solving the inflow of high volume of big and small scale projects and helps us resource and keep everything tidy and well managed
User-Friendly with Impressive AI, Needs Improved Reporting
What do you like best about the product?
Great and user friendly system , nice AI features
What do you dislike about the product?
Would be good to make better reporting, maybe automation with Power Bi
What problems is the product solving and how is that benefiting you?
Good project and savings spreadsheets
All-in-One Solution with Great Support, Minor Usability Tweaks Needed
What do you like best about the product?
Everything is in one place, easily viewable, easily trackable. All work across the organisation can be shared and linked. For example risk escalation levels across the organisation. Really good support from Monday.com colleagues. Expecting daily usage in the future!
What do you dislike about the product?
A bit clunky sometimes and would like the boards to be locked in / not moveable for new users.
What problems is the product solving and how is that benefiting you?
Great PMO solution in one place - gets rid of spreadsheets etc.
Game changing project management
What do you like best about the product?
Visibility across our team projects and opportunities to collaborate
What do you dislike about the product?
Our IT dept are preventing integrations so feel that we’re not getting the best out of it
What problems is the product solving and how is that benefiting you?
Inconsistent approaches to project management and reporting across the department
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