monday.com work management
monday.comExternal reviews
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Outstanding Support & Agile Workflow: How Monday.com Keeps Us in Sync
What do you like best about the product?
We’ve been using Monday.com for several months now, and it’s been a game-changer for our team:
Outstanding customer support. Anytime we’ve run into a question or needed a custom setup, their reps have been quick to respond and genuinely helpful—no runaround, just solutions.
Flexible scheduling & planning. Building timelines and calendars is a breeze. We can slot in new projects, adjust deadlines on the fly, and even set automatic reminders so nothing ever slips through the cracks.
Seamless task creation & workflow integration. With just a few clicks we can turn brainstorms into actionable tasks, assign owners, and link dependencies. Those tasks feed directly into our existing pipelines, so everyone knows exactly what’s next.
Real-time visibility on shifting priorities. As goals evolve, we update boards in seconds—and every stakeholder sees the changes instantly. It keeps us aligned and prevents miscommunications.
In short, Monday.com delivers the flexibility to plan ahead and the agility to pivot when things change, all backed by a support team that actually moves at our pace. Highly recommended for any group that needs both structure and adaptability.
Outstanding customer support. Anytime we’ve run into a question or needed a custom setup, their reps have been quick to respond and genuinely helpful—no runaround, just solutions.
Flexible scheduling & planning. Building timelines and calendars is a breeze. We can slot in new projects, adjust deadlines on the fly, and even set automatic reminders so nothing ever slips through the cracks.
Seamless task creation & workflow integration. With just a few clicks we can turn brainstorms into actionable tasks, assign owners, and link dependencies. Those tasks feed directly into our existing pipelines, so everyone knows exactly what’s next.
Real-time visibility on shifting priorities. As goals evolve, we update boards in seconds—and every stakeholder sees the changes instantly. It keeps us aligned and prevents miscommunications.
In short, Monday.com delivers the flexibility to plan ahead and the agility to pivot when things change, all backed by a support team that actually moves at our pace. Highly recommended for any group that needs both structure and adaptability.
What do you dislike about the product?
My only minor complaint is that a few integrations haven’t worked as expected. Quite honestly, this may be due to user error in some cases or simply an ill-suited use case in others.
What problems is the product solving and how is that benefiting you?
Monday.com tackles...
Fragmented workflows by centralizing tasks in customizable boards
Lack of visibility with real-time updates, automations, and notifications
Manual handoffs by automatically assigning and notifying next owners
Scheduling headaches through drag-and-drop timelines and reminders
Fragmented workflows by centralizing tasks in customizable boards
Lack of visibility with real-time updates, automations, and notifications
Manual handoffs by automatically assigning and notifying next owners
Scheduling headaches through drag-and-drop timelines and reminders
Monday.com
What do you like best about the product?
Ease of use and integration. Helps in organizing daily task
What do you dislike about the product?
Too frequent updates that takes days to adjust
What problems is the product solving and how is that benefiting you?
Improved efficiency, better collaboration/communication and enhanced accountability
Easy to use, great software for keeping our marketing teams on task
What do you like best about the product?
Intuitive, easy to use templates for marketing teams. Highly customizable to our workflows. Use it almost every day for keeping myself on track with projects. Makes it simple to collaborate and track progress with other team members.
What do you dislike about the product?
Nothing to dislike right now! There are a lot of features and AI tools that we haven't yet explored, so looking forward to diving into those.
What problems is the product solving and how is that benefiting you?
Making sure that our marketing campaigns are on track and approved by management, and that bigger projects are going according to schedule.
Easy for organizing requests
What do you like best about the product?
I work at the design department and I think Monday is a great tool to organize all the design requests and projects that our marketing team send to us.
I like the way the columns help us to be organized with our marketing team and measure our project progress and our personal work time every day of the week. The interface is to easy to use, all the colored tabs makes us easy to find some materials using the different categories in it.
One of the best features is to filter by name, by requester, date, category, work time because we have a lot of requests everyday so it´s easier for us to find specific requests.
Another great future for use is workload section because our boss can measure us the workload to see if we are accomplishing our week tasks or if we overwork, that help us to make a better balance at work.
Also I recommend it at my past job because they used only email and it was so confusing to find the materials, give follow up, and reply to us the final approval. Also another job I had, had slack that it was not bad, but it wasn't the best tool for me.
I like the way the columns help us to be organized with our marketing team and measure our project progress and our personal work time every day of the week. The interface is to easy to use, all the colored tabs makes us easy to find some materials using the different categories in it.
One of the best features is to filter by name, by requester, date, category, work time because we have a lot of requests everyday so it´s easier for us to find specific requests.
Another great future for use is workload section because our boss can measure us the workload to see if we are accomplishing our week tasks or if we overwork, that help us to make a better balance at work.
Also I recommend it at my past job because they used only email and it was so confusing to find the materials, give follow up, and reply to us the final approval. Also another job I had, had slack that it was not bad, but it wasn't the best tool for me.
What do you dislike about the product?
The only thing that I dislike is that when we create a new board, we have to duplicate manually all the columns and the columns content, I didn't find a way to duplicate on their own.
I use it everyday and have a lot of tickets (requests) in the platform, but sometimes when I want to search for some specific material, the search bar only search for the title of the request or ticket. I would like to have a search bar for searching specific words inside the tickets, applying also to file's name, this would make easier to find old tickets that I previously upload my work to reuse it when I needed to.
I use it everyday and have a lot of tickets (requests) in the platform, but sometimes when I want to search for some specific material, the search bar only search for the title of the request or ticket. I would like to have a search bar for searching specific words inside the tickets, applying also to file's name, this would make easier to find old tickets that I previously upload my work to reuse it when I needed to.
What problems is the product solving and how is that benefiting you?
Helps us tu organize all our projects and requests, and makes easier for us to share and watch better all our files because Monday keep all our files in one place makes it easier for us to search for them when we need to. Is very easy to use the website and the smartphone app because I can reply wherever I want and follow up the requests of our clients.
Very practical and intuitive for projects and to-do management
What do you like best about the product?
Intuitive interface - my personal assistant and I bring it up weekly to go over tasks, client development, and special projects for our business.
What do you dislike about the product?
Not always super clear when it comes time to start a new category of work. We don't do that often so it becomes a trial and error exercise each time.
What problems is the product solving and how is that benefiting you?
Keeping everything in one place - active clients, prospective clients, project work, coaching clients, and general running to-do list
Best app to organize
What do you like best about the product?
What I like best about monday Work Management is how visually organized and customizable everything is. The platform makes it super easy to manage multiple projects at once without feeling overwhelmed. I love how I can tailor boards to exactly what I need, whether it's tracking move-ins, maintenance requests, or lease renewals. The color coding, status updates, and automations help me stay on top of things without constantly checking in. Plus, the collaboration features are great — everyone can see updates in real time, so there's no confusion about who’s doing what.
What do you dislike about the product?
What I dislike is that some features feel a bit hidden or take a while to figure out if you're new to the platform. It’s super flexible, which is great, but that also means there’s a learning curve. Sometimes I find myself clicking around trying to find the right view or automation setting. Also, when you start adding a lot of boards and columns, it can get a little cluttered if you don’t stay on top of organizing things.
What problems is the product solving and how is that benefiting you?
monday Work Management helps solve the problem of scattered communication and task tracking. Before, we’d rely on emails, sticky notes, and memory to keep track of move-ins, lease updates, and maintenance follow-ups — and things would occasionally get missed. Now, everything is in one place and easy to visualize, which saves time and reduces stress. I can quickly see what’s been done, what’s pending, and who’s responsible for each task. It’s also helped improve team accountability and workflow, since everyone knows their role and deadlines. Overall, it’s made property management a lot smoother and more efficient for me.
Fantastic software, highly reccomend!
What do you like best about the product?
Monday helps our commercial bidding company keep incoming bids organized and bid projects organized in different categories. We also use it to keep track of projects that have been won, in progress, backlog, and completed. It is super easy to us, and is picked up quickly by new hires. Monday is our lifeline to organization and we use it every single day! We love it so much.
What do you dislike about the product?
Sometimes I find that lately it's been glitchy. Or slow. I have to refresh more often than I used to because it doesn't let me click on a field.
What problems is the product solving and how is that benefiting you?
Orginization and planning
Monday keeps our team organized
What do you like best about the product?
It keeps my colleagues and me organized. It ensures that our tasks are complete, and it is easy to use.
What do you dislike about the product?
I have been using monday for roughly 2 years. Personally I have not experienced any downsides.
What problems is the product solving and how is that benefiting you?
Monday ensures that time sensitive tasks are being complete. We have to meet several deadlines a month and Monday ensures that we are prioritizing those tasks first.
Monday has been a game-changer for our team's workflow.
What do you like best about the product?
I like that it was easy to implement and seamlessly integrated with the other tools we already use, which made onboarding smooth and efficient. We use it daily to manage tasks, track progress, and collaborate across multiple projects. The intuitive interface makes it easy for everyone to stay organized, and the customer support team has been consistently responsive and helpful. Overall, it’s a reliable, user-friendly platform that has significantly boosted our team’s productivity.
What do you dislike about the product?
One thing I dislike about Monday.com is that it can feel overwhelming at first—there are so many features and customization options that it takes time to figure out what you really need. Also, some features that seem essential, like time tracking or certain integrations, are only available on higher-tier plans, which can be frustrating for smaller teams.
What problems is the product solving and how is that benefiting you?
Monday Work Management helps us solve several key workflow challenges. It centralizes all our tasks, timelines, and project updates in one place, which reduces the need for long email threads and scattered spreadsheets. It also improves team visibility—everyone knows who’s doing what and by when—which has made collaboration smoother and deadlines easier to hit. Automation features save us time on repetitive tasks, and the real-time updates keep everyone aligned, especially in cross-functional projects. Overall, it’s helped our team stay more organized, efficient, and focused.
Monday.com makes my life as a PM easier!
What do you like best about the product?
It's easy to use for everyone on the team (& guests too). Keeping track of overall timelines, recurring tasks, or the day to day activites. The visuals are also good, with great use of color, yet not overwhelming.
What do you dislike about the product?
Not able to customize permissions unless you upgrade.
What problems is the product solving and how is that benefiting you?
Visibility into teammates' progress on projects and communication of tasks/assignments.
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