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Reviews from AWS customer

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    Candice H.

Stay organized and do not miss deadlines

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
The monday Work Management tool is great! I've been using this program for almost three years now, and it’s made a noticeable difference in how I manage my projects. The interface is clean and intuitive, which made it easy to get started without a long learning curve. What really stands out is how much time it saves. Whether I’m organizing tasks, collaborating with teammates, or tracking progress, everything feels seamless. It's clear that a lot of thought went into designing a user-friendly and efficient tool. I’d highly recommend monday Work Management to anyone looking to streamline their workflow.
What do you dislike about the product?
I would like to see an easier way to print the documents for review.
What problems is the product solving and how is that benefiting you?
The moment I began using the shared task dashboard, the clutter vanished. I could see progress in real time, assign priorities, and track status—everything became transparent and efficient.


    Kelsey K.

A true life saver!

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
My favorite feature of Monday is the ability to have automatic emails sent out on certain dates. In real estate, there are a lot of deadlines that have to be met and this helps me out SO much. I use it all day every day. It helps to keep me organized and stay on top of everything.
What do you dislike about the product?
Monday can seem to move a little slow sometimes, that's my only minor complaint.
What problems is the product solving and how is that benefiting you?
I am a Transaction Coordinator at a brokerage with over 100 agents, and this platform helps me stay on top of each milestone in a transaction. The automatic emails are literally a life saver and the agents are always appreciative of the reminder emails, and it makes me look great!


    Ashley J.

Great for Project Management

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday is great for allowing my company the ability to quickly and efficiently track multiple caseloads within different departments and compile data lists. We use Monday daily now and have recommended to others.
What do you dislike about the product?
So far we have been very pleased with Monday and have not experienced any disadvantages.
What problems is the product solving and how is that benefiting you?
It allows us to keep track of claims, customer contacts, and additional customer data in one place for multiple users which is not something easily and so seamlessly found in other products.


    Alyson C.

monday Work Management Changed the Game!

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
monday Work Management is hands-down the best thing we ever did for our business. It streamlines our projects, helping ensure every piece of the puzzle gets completed in a timely manner. I can't remember the last time we missed a deadline since implementation! It's insanely customizable, making it fit our (or anyone's!) exact needs. The internal automations save us time, and it integrates with external automations seamlessly. It's so easy to build yourself without any sort of software background, but the customer support chat is always there when you need it, too!
What do you dislike about the product?
My only real qualms with the software currently are as follows: Can't access formula column data via API for mirrored items. Mobile Kanban view doesn't support opening subitems. When moving items in between boards, the boards populated as options aren't intuitive, or based on moves that are recently or frequently made. The long text column is not easy to edit when the text is more than a few lines long. The automations don't support "if"/"or" type operations, forcing me to create dozens of automations that could be just one (Workflows is a good solution, but is only available to enterprise-level accounts: we have 11 employees, so this doesn't fit our needs.) There is no way to connect a new item to multiple boards natively without using an external automation. These are all mostly minor inconveniences that we work around.
What problems is the product solving and how is that benefiting you?
Monday does basically everything other than invoicing in our business. It handles everything from CRM to sales/art/production workflow management. We use it for other projects too, like inventories and recurring weekly cleaning checklists. Monday helps us ensure that every single little step that is involved in each one of our projects get completed, and we handle 30-40 projects per week on average. It helps us capture data to analyze, which helps us identify issues in our processes and ensure our profitability. Furthermore, this software was able to grow with us and mold into something larger for our company as we scaled from 1 employee to 11!


    Kirsten N.

Monday - Make Organization Easier

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday is a great task management system. It allows me to lay out a project and every little task that is part of it while tracking its progress and who is assigned to it. What I like best is being able to filter and create different views to make it quicker to see the information that I need. I love the ability to create automations as well for statuses and even emails.
What do you dislike about the product?
What I dislike is someday it lags or is down. Meaning you can't always access all of its features upfront. This causes issues when working on projects and you need to access different boards.
What problems is the product solving and how is that benefiting you?
It helps us keep organized and efficent. We know the statuse of the project and what needs to be done still.


    Gary Y.

A comprehensive project/working process management tool evolving in the age of AI

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Functionalities, users' interfaces, process guidance, analytical tools, team member commnucations.
What do you dislike about the product?
Formulas entering, inter and intra-board links
What problems is the product solving and how is that benefiting you?
Budgeting and planning in a central location. Visual presentation for the event revenues vs expenses, historical records in one place


    Quentin S.

We have build dozens of systems on Monday to manage our daily operations.

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
it is a very flexible platform that you can create systems on. We use it for clients to sign in on a form at the front desk. once they sign in, it automatically sends notifications to departments that they are there to see someone from that department. it allows for our case managers to pull their file prior to talking to the client. It also checks the client's name against a list of "HIGH ALERT" clients that have given us problems in the past. If the client is on this list then it notifies everyone in the building for us to be on HIGH ALERT. this is a great security measure to ensure the safety of our staff. Further, when clients sign in the have the option to request a satisfaction survey. if they select the check box for the survey tan they are prompted for their email address. they automations then send them our survey for them to complete. this is all going on in seconds in the background. and that is just at the front door.

We also use it to request, approve, track the status of Purchase Orders. from requested, three layers of approval, Approved by all parties, ordered, received, completed.

the requestor and our CFO each get a completed copy of the approved PO and all receipts for their records.

I manage our Board of Directors on Monday.
from Nominee information collection, training certificate and records management, automations reminding us of upcoming terms and renewal notices, categorizing board members into their various roles in committees, counties represented, etc.

We use Monday to track participants at events. Allowing us to keep record of release and authorization forms for media release and liability statements.

We have built our Online Application for services Using Monday.com as a carrier form to submit all supporting documents needed.

The automations set up allows for clients to stay informed of their status as applications are screened, assigned, processed, determined as incomplete, approved, denied, etc.

There is so much we can do on this platform. As much as we have learned and do already there is so much more that we haven't even scratched the surface on.
What do you dislike about the product?
Some of the integrations I am wanting to start using are not available on the work management side of monday.com. I didn't event know that Monday CRM was a thing until I started looking into some more integrated and automated features I wanted for my systems and they are only available on Monday CRM.
What problems is the product solving and how is that benefiting you?
Online Application, Client Sign in, Document management, Online Forms, etc.


    Consulting

Makes processes easy, clear and fun

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
It automatised a lot of unproductive internal process and it feels like the possibilities are endless (as long as you have the time).
What do you dislike about the product?
It takes some dedication and time to creat your ideal work spaces, plus a lot of researching and testing automations. Customer support could improve massively as well as Cliente Management in the Portuguese market.
What problems is the product solving and how is that benefiting you?
Single source of truth, team allocations and RH processes


    Verified User

Interface Challenges with Minimal Benefits

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
NA
What do you dislike about the product?
I find the overall interface of Monday Work Management to be clunky and unintuitive, the layout feels more frustrating than functional. Using the platform often requires more time, energy, and effort than I can reasonably give, ultimately making project management more difficult rather than easier
What problems is the product solving and how is that benefiting you?
n/a


    Law Practice

Really good experience and platform

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how you can create your own notifications and also schedule your work to be effective.
What do you dislike about the product?
Sometimes automations are repeated a lot
What problems is the product solving and how is that benefiting you?
I love how I can manage my time and my tasks in the best way and time.