monday.com work management

What do you like best about the product?

Automating actions on tasks and sprints.

What do you dislike about the product?

The AI credits run out quickly; every automation consumes credit.

What problems is the product solving and how is that benefiting you?

Automating the tasks and integrations with various development tools makes the workflow little efficient.

What do you like best about the product?

Data protection is top-notch, and the product has an attractive design. This tool provides strong data security while also making it easier to collaborate with colleagues. Communication feels clearer when we work together in it, and I really like its collaborative nature.

What do you dislike about the product?

It might be necessary to do more work to explain its elements in detail, because there aren’t many functions described or clear instructions on how to use it. I’d also like to see more integrations.

What problems is the product solving and how is that benefiting you?

We have all the relevant information in one place, which makes it easy to manage project schedules. It also helps me connect with my team in the best way and keeps us aligned and in touch. Overall, it has made management enormously easier for our department.

What do you like best about the product?

Monday makes it easy to keep projects organized and everyone aligned. The visual status tracking, reminders, and automations help us quickly see priorities and keep work moving without constant follow-up.

What do you dislike about the product?

Everything was fine until we had a subscription issue that required an actual person to resolve it.

Our company had two paid monday.com accounts, and I consolidated one into the other. Before doing so, I specifically confirmed with both their chatbot and a support representative that the unused subscription would be refunded. I was told the refund would be processed within 7–10 business days.

That was April 27, 2026. It is now September 15, 2026, and we still have not received the refund. Every few weeks I get another email apologizing and saying they are “working on it.”

Nearly five months to process a promised refund is unacceptable. The platform itself works well, but their ability to resolve billing issues when human intervention is actually required has been extremely disappointing.

What problems is the product solving and how is that benefiting you?

monday helps us keep projects, deadlines, responsibilities, and communication organized in one place. It gives everyone better visibility into what needs to be done, who owns it, and where things stand.

The automations also reduce manual follow-up by sending reminders and notifications, which helps keep projects moving and saves time.

What do you like best about the product?

I really like the ability to communicate with team members about specific deals using monday Work Management. It's super convenient to have a Google Drive link associated with it too.

What do you dislike about the product?

I find it frustrating that you can't customize the order of things in the tables without affecting everyone else logged into that particular tracker. It's also disappointing that the initial setup wasn't very easy.

What problems is the product solving and how is that benefiting you?

I use monday Work Management to improve communication between team members.

What do you like best about the product?

I love how simple Monday.com is, and how easy it is to set up even complicated workflows. It really helps me organise my work. Support from Monday.com has been fantastic, and the value it has brought to our organisation is well worth the relatively low licence fees. The tool also performs quickly, even when we’re using more complex workflows and automations.

What do you dislike about the product?

I feel like the navigation between workspaces could still be improved a bit. I can’t quite put my finger on exactly what it is, but I still sometimes get confused about how to get to the place I need without relying on favourites.

What problems is the product solving and how is that benefiting you?

Monday.com has enabled us, as an organisation, to streamline our doctor onboarding process, which involves many cross-divisional teams. Because it can all be automated, we’ve been able to address the negative feedback we previously received, and it’s now regarded as one of the best onboarding experiences rotational doctors have had.

What do you like best about the product?

Tasks can be easily managed, and I loved how easy it was to customize the fields. It offers a great platform for users and adapts to each user's specific needs. It includes a risk management module and makes it easy to maintain departmental data.

What do you dislike about the product?

The user interface feels a bit clunky and could definitely look more modern. It comes across as complex at first, but with a little practice you can quickly learn all of its functions and get comfortable using it.

What problems is the product solving and how is that benefiting you?

The tool helps me manage multiple projects at the same time and makes it easier to track everyone’s activities. It adapts well to different types of projects and offers many features that significantly simplify day-to-day management. Overall, this platform helped us get organized and stay on top of our work.

What do you like best about the product?

Monday is very user friendly and the ability to customize boards to get exactly what I'm interested in seeing is unmatched. It integrates with our CRM, and it's easy to update.

What do you dislike about the product?

There's probably a lot more available that I am not using, and I'd say that their support materials and trainings aren't the strongest out there, compared to some of the other tools we use at our company.

What problems is the product solving and how is that benefiting you?

I am a trainer and I use monday to track my training catalog and the status of training enhancements and improvements annually, in a calendar-of-sorts. This was really difficult to track beforehand, and we were doing it in an excel. Now, it updates in live time and all of our SMEs are able to see everything.

What do you like best about the product?

It helps me prioritize and organize my tasks. I use it for work and personal tasks and when working with multiple clients, it helps me make sure I am giving all my clients equal attention. I am not sure as my company is paying and I don't know the cost, but I find the value to be very high for my productivity.

What do you dislike about the product?

I don't love the iphone app interface as much as the desktop interface. It is more difficult for me to navigate.

What problems is the product solving and how is that benefiting you?

I have ADHD and had severe issues completing tasks on time as I couldn't decipher what to focus on and when. This platform clearly outlines what needs done and when and helps me maintain realistic timelines and expectations.

What do you like best about the product?

how customisable it is, tailored to our needs Very well

What do you dislike about the product?

not a whole lot just yet, we are new but its good so far

What problems is the product solving and how is that benefiting you?

work flow and project management- i can link it to claude and set up boards and workspaces whatever way i want to with good prompting

What do you like best about the product?

One of the best things about monday AI work platform is how simple and straightforward the setup and integration is. The AI assistant and automations help you set up your workflow in the most appropriate case for your environment and the UI is friendly and easy to use. I use Monday to manage workflows in my supply chain team and we use automations, monday vibe apps, and automated charts to manage and measure our team's performance. The automated notifications save us tons of time by allowing our team to easily communicate with the sales team through the platform's update system.

What do you dislike about the product?

One of the issues we've had with monday AI work platform is managing access to boards and tasks. We have several departments inside the organization that use the same boards but managing what each team can access and edit is complicated. I would suggest an improvement to individual access permissions.

What problems is the product solving and how is that benefiting you?

Before integrating monday AI Work Platform the process for making quotes to send to our clients was full of bad communication, lack of management and visibility of tasks. Each member of the sales team struggled to keep track of their tasks and had to contact other team members through external channels. Now with monday every team member can easily keep track of their tasks and upload quotes which are sent automatically to the sales team member who requested it. This has saved a great amount of time and now the team is more efficient and sales on new projects have gone up.