Best project management platform out there!
What do you like best about the product?
I love how easy and functional the platform is. It makes updating statuses and sharing results with others seamless.
What do you dislike about the product?
Some of the automation tools could be improved. There are also somewhat frequent shutdown periods where the platform is not accessible.
What problems is the product solving and how is that benefiting you?
It's helping us with cross department collaboration and project management.
Monday is a great tool to manage the area!
What do you like best about the product?
Monday is an excellent tool for managing demands, processes and projects, easy to learn and extremely intuitive. In addition, it has a very friendly interface for those who only use it for consultation and provides automation features that make recurring activities extremely fast.
What do you dislike about the product?
Today, my only point with Monday is the lack of native integration with some external tools like Power BI
What problems is the product solving and how is that benefiting you?
We control the entire flow of tickets opened by customers, having easily mapped each of the stages of the process. This makes negotiations much more assertive, facilitates communication between different areas and reduces response time.
Automate any task in any environment
What do you like best about the product?
Monday.com is a tool that allows the automation of repetitive tasks and the conversion of data into useful information for work teams. Additionally, it enables the tracking of tasks and the measurement of their progress in real-time. Moreover, it integrates with other software in a simple and intuitive way, making it easy to use
What do you dislike about the product?
Although Monday.com offers customization options, some custom implementations may not be easy to do. It would be helpful to have automated tutorials available to improve the learning process for users. Additionally, increasing the number of templates for different industries could also enhance the user experience and make it easier for teams to get started with the platform
What problems is the product solving and how is that benefiting you?
Monday.com helps us integrate tasks and share information across different areas of the company. It also enables us to measure each process and automatically generate tables and graphs, providing valuable insights into our team's performance. With Monday.com, we can easily track progress, set deadlines, and collaborate with team members, making it a valuable tool for improving productivity and efficiency in our organization
Easy and user-friendly
What do you like best about the product?
I like that it is straightforward to use and navigate. It doesn't require any complex process to get what I want. I have been using Monday for my previous personal account, and I love using it.
What do you dislike about the product?
It would be that there is no social media tracker in it for organic data. I wish they could have made one 😁
What problems is the product solving and how is that benefiting you?
Helping me stay organized and on track with my to-do list. It helps me become more productive.
Friendly Software
What do you like best about the product?
Very efficient and easy to manage the daily task.
What do you dislike about the product?
Nothing specifically. I do not have a much of complaint.
What problems is the product solving and how is that benefiting you?
Easy to handle task deadlines and track their progress.
Great platform for great team
What do you like best about the product?
The flexibility of the integration and automation within the system. It is friendly to not so techy staff and easy to navigate for new users even without guidance. It is pretty straight forward.
What do you dislike about the product?
I don't see anything that i dont like within the platform. But I would suggest to add more integration options for texting and email campaign so this will be more perfect for sales people.
What problems is the product solving and how is that benefiting you?
Streamlining the process for salespeople and scheduling a follow-up message to your existing leads. You can have everything within the system so you dont have to go over other apps like Gmail and texting platforms because it is already integrated there.
Excellent tool to keep track of the projects
What do you like best about the product?
User friendly
Visually appealing
Customizable
What do you dislike about the product?
There were a few times Monday.com was suddenly down.
What problems is the product solving and how is that benefiting you?
Monday.com helps me in keep track of my project status and also keep my team informed about the whole thing through updates.
Flexible, easy to use, adds transparency to project tracking
What is our primary use case?
I am an implementation consultant, so I help clients create workflows, automations and integrations in the monday.com suite of products.
I also use monday.com in my own business to track clients (CRM) and client projects (work management).
For clients, I have worked with the following verticals: real estate, non-profit, veterinary practice build-outs, insurance, lab management, and many more.
How has it helped my organization?
monday.com assists me in marketing to new clients, tracking current client projects, billing, action items, etc.
What is most valuable?
monday.com has so many features and the company continues to improve the product suite continually. I love the ability to create workflows, integrate with other products either through 3rd party apps or using make.com.
One of my favorite features is the Updates section which allows the users to track conversations and/or emails within the monday.com product. No more going back and forth to email and trying to determine the latest thread and exactly where you are on the project.
What needs improvement?
I am impressed with the amount of features that monday.com continues to release on a consistent basis.
For how long have I used the solution?
I have been using the solution for over five years.
What do I think about the stability of the solution?
It's pretty stable, but they're transitioning its code to another platform. So, we are getting some stability issues. We get a notice that automations aren't working. They usually fix such issues within an hour or two. There have been very infrequent issues that have taken longer than a day. They're on top of that part, so I'd still say that it's a stable platform even though they are doing this transition, and we do have some messages that come through saying that something is down. It's more stable compared to others I've worked on.
What do I think about the scalability of the solution?
It's very easy to add new users. It has the ability where when you add a new user to your account and you're over your allotted number of users, they just go ahead and bill you for that. You don't have to do anything. As long as you have a payment form, like most software companies nowadays, they'll just go ahead and bill you for that. It's extremely easy to do that.
How are customer service and support?
monday.com has implemented additional ways to contact support. As they grow, I do not feel their support is as fast as it used to be with responses, but you do get a response. And when the chat feature works correctly, you can get an almost immediate response. I see support as a current area of improvement for monday.com. However, if you work with a consultant, you can get support from them and they have access to support in different ways as well.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I've worked with many of the workflow management tools on the market in the past. I personally switched from Trello to monday.com due to the configurability, automations, integrations, and 3rd party app availability. I find it easier to use and accomplish what I wish for my workflow.
How was the initial setup?
The initial setup is straightforward in my opinion, depending on your workflow, of course.
What about the implementation team?
I suggest using a vendor for your implementation. As an implementor, I help my clients map out their workflow, create the boards, automations, 3rd party apps, and integrations. I've seen many businesses try the setup on their own and then get frustrated and transfer to a different product only to have similar issues. As a software consultant for over 25 years, I've "rescued" a number of implementation that were not setup to the clients needs and therefore failed from the clients perspective.
What's my experience with pricing, setup cost, and licensing?
I feel that the pricing for monday.com is fair for the features that you receive. Even for smaller businesses, I would suggest the pro plan for the features it includes. For medium to larger business, the enterprise plan includes many feature that you may need as your use of monday.com grows.
monday.com for a creative team
What do you like best about the product?
I like the ease of scheduling work to different team members and seeing where the work is and when it will be delivered. I love the automations to make it that much more foolproof and really easy to pick up too. We use this every day and it is an essential piece of our process.
What do you dislike about the product?
It is a pain when it crashes (which we've experienced twice over the last year) as it's our schedule but it is quite rare and it'd be a problem with any service that we used.
What problems is the product solving and how is that benefiting you?
We had a ramshackle set up before and having it in one, clear place makes it easier to organise and then share with the wider organisation
Best place to manage all your tasks and boards
What do you like best about the product?
Generating reports is one of the best features I like on monday.com. Also, organizing tasks and maintaining boards are the other features I find most useful in my everyday activity.
What do you dislike about the product?
Nothing much to say in particular. However, it could be better if the reporting stuff can be more streamlined similar to how we have in macros ( running customized reports ).
What problems is the product solving and how is that benefiting you?
Tracking the historical data that we maintain. It helps us to find all the old data in one click of a button which I find very useful.
