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Reviews from AWS customer

6 AWS reviews

External reviews

10,016 reviews
from and

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5-star reviews ( Show all reviews )

    Cindy C.

One of the BEST Project Management Tools

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
I love how user-friendly it is to get started. It is very intuitive, which allows you to set things up pretty quickly. Also, I find their customer support to be very good, which is unusual! Finally, I love how many integrations are available so you can connect everything that you need in one place.
What do you dislike about the product?
I really don't have anything that I don't like about this software.
What problems is the product solving and how is that benefiting you?
Monday.com helps my clients organize their tasks as well as their leads and customers.


    Novaldi N.

Best CRM we ever use!

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
First of all, Monday gave us the freedom to edit all the tabs and made them the way we want. And it is almost like we can build our own CRM, automate it, and customize it the way we want. Not only CRM, I think the possibilities are limitless for this one, like project schedules, delegating tasks, differentiate tasks, etc. the way spreadsheet can be automated most easily without the need of having certification to use the platform.
What do you dislike about the product?
What I dislike from the service Monday gave us is how fast respond they are handling our complaint regarding any difficulties. I mean we expect the response is at least 15 minutes away, but they just reply to our complaint in less than a minute. Like guys, chill, you do it too great and left behind any competitor's customer service. But surely there is some part that I dislike, is their pricing mechanism. Why you put a limitation on automation, just doesn't make sense to me.
What problems is the product solving and how is that benefiting you?
Monday solving the uneditable part of the already established platform and making it customizable the way we as a client want. That is why when we left our CRM, onboarding our employees using Monday is relatively fast, because it is as customizable as it get.


    Kaylie A.

The perfect organizational tool to help me and my colleagues

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
This site is perfect for assigning people jobs with deadlines and organizing items by how urgent a job is. It's the best tool that I've found for staying organized. I also love how there's an app that can be used so that I can check team progress while away from my computer and on the road. I received immediate updates from the app when someone would complete a project or ask a question about an assigned project.
What do you dislike about the product?
No downsides that I found. I use this site every day to keep me in the loop on how projects are coming along within our work team.
What problems is the product solving and how is that benefiting you?
They're solving my organizational issue. With a small team of 3 people working for me, I need to be able to assign projects with the flexibility of not being in the office if need be. Monday.com lets me go into detail about what projects I need completed, who I need to do them, and even has a section to assign deadlines and attach documents for the projects. I'm very satisfied with how Monday.com has helped organize our office.


    Mikey M.

Monday as CRM

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
Our company began using Monday.com about 5 months ago as a CRM. We like the dashboard and the widgets. Very easy to organize and see what deals we as a team have in the works.
What do you dislike about the product?
Hoping with time and some more updates that Monday will continue improving its ease of use. I don't really see anything I dislike about it. I also feel like I haven't tapped it's true potential as I'm still realizing features.
What problems is the product solving and how is that benefiting you?
Monday.com is keeping us together as a team and updated on sales happening in our organization. When an employee moves along from our organization, all of their notes remain and we have the ability to pick up where they left of. The details we can include for contacts, businesses and the deals themselves are vast and helpful when structuring deals and meetings. It's great!


    Gloria T.

Life made easier with Monday.com

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
The automation part of the report.

This helps in assigning projects and creating invoices for our clients. It is very easy to navigate and the automation is great.
What do you dislike about the product?
It sometimes freezes when you are trying to archive projects and it is hard to keep certain elements such as timing spend on a project and updates on those assignments.
What problems is the product solving and how is that benefiting you?
It is solving a lot of administrative issues via Automation, we avoid sending a lot of email by automating the whole process, I love the conversations bubbles in the boards and how we can communicate the progress of each project quicker and effeciently.


    Accounting

Good for management

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
easy interface and easy to understand on a computer
What do you dislike about the product?
the phone app is to confusing and hard to use
What problems is the product solving and how is that benefiting you?
to organize my day task, and easy see what i have done in the past and what i still have to do in the future


    Construction

Fast, Relevant and Personalized

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
It is very fast, I love the idea of automations being so flexible and handy to whatever you want to come up with. Its a great way for me to work with the basics while still personalize it
What do you dislike about the product?
I do not necessarily dislike anything. Sometimes I would say I would like it to be more simple when I have to switch or duplicate groups and their info into a different workspace, but thats it.
What problems is the product solving and how is that benefiting you?
My task management, my CRM lead filtering pipeline and the tracking of construction orders and their process. Its very easy to get anyone in the team to use it and have their own space to work on things.


    Katie S.

Great CRM, excellent features

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
The quick response team for any queries I make about the set up/ features... other similar CRM systems I have used normally have a 24 hour wait time to answer questions so your speedy responses are much appreciated!

I also LOVE that my teammates can add a comment to my orders/ meeting updates and tag me in it and I instantly receive a notification
What do you dislike about the product?
It would be useful to integrate my google calendar on Monday.com so any meetings/ events can also be transferred to my everyday calendar.
It would also be useful to tag a client's email address in some of the event bookings
A final area that would be useful is to be able to set identical tasks/ orders to repeat on certain days each week
What problems is the product solving and how is that benefiting you?
Organisation - now all of our orders, clients and meetings are on one system for all staff to see. This has saved us from making mistakes and everything is so much more organised
Data control - all of our data is now in one place... from client info to past events... to menu items and ingredients


    Georgia L.

Simple, Effective Project Management Tool

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
Uncomplicated and easy to use. LOVE IT!! Love how seamlessly it integrates with other platforms.
What do you dislike about the product?
It has gone down twice since we started using it.
What problems is the product solving and how is that benefiting you?
EVERYTHING! Task management, workflow, team management, time tracking.


    Danielle M.

I love using Monday.com, it's transformed my organisation process!

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
I like how you can create different lists with subtasks and assign owners to each of these. It's made our team work so much more effectively and we're much more productive since we started using Monday, as we no longer have to chase the status of jobs via email. It's so handy being able to see exactly what stage a task is at and who is looking after it.
I wouldn't use anything else now!
What do you dislike about the product?
I don't have anything I dislike about Monday and the boards available. The only small issue I have is the app crashes occasionally but I think this is likely more to do with our IT systems than Monday.com.
What problems is the product solving and how is that benefiting you?
We started using Monday.com for team workstreams and I now use it for my own to-do lists and plans. It helps keep me super organised and it's the only digital platform to make me actually want to switch away from my previous trusty pen and paper! We used to chase so many tasks via email or teams and it slowed our whole team down. This way we can easily see what stage a task is at, when it'll be complete and can be more easily picked up if someone is out of the office.