What do you like best about the product?

I really like that automations and how fast is easy to understand.

What do you dislike about the product?

Sometimes a little delay of the process but usually this have been improved a lot.

What problems is the product solving and how is that benefiting you?

Organization and follow of status from each OKR

What do you like best about the product?

Monday.com features an intuitive interface that makes it accessible to both technical and non-technical users. Its visual layout, including boards, timelines, and task management tools, allows users to quickly grasp how to organize and monitor projects. While the basic features are straightforward, more advanced options like automations and custom dashboards may require some additional learning. Fortunately, the user-friendly setup and onboarding process help ease this transition.

Getting started with Monday.com for basic needs such as task tracking and team assignments is simple and efficient, thanks to a variety of templates. The onboarding process is well-organized, offering helpful guides and video tutorials. However, implementing more complex solutions, like coordinating across multiple departments or setting up advanced automations, can demand extra time and resources. In these cases, support from the Monday.com team can be particularly valuable.

Customer support is robust, with options including email, live chat, and a comprehensive knowledge base. The support team is generally responsive, though response times may vary depending on the complexity of the issue. Self-service resources, such as tutorials and community forums, are excellent for resolving common problems. For more urgent or technically advanced questions, however, faster response times would be beneficial.

Monday.com also integrates with a wide array of popular tools, including Slack, Google Workspace, Microsoft Teams, Zoom, and Trello. These integrations are usually seamless and greatly enhance workflow continuity. While most are easy to set up, there can be occasional difficulties with third-party apps or more complex integrations, especially when custom workflows or specific business requirements are involved.

At Character.com, our team uses Monday.com daily for managing tasks, tracking project progress, and collaborating on deliverables. The platform has become a core part of our workflow, helping us maintain transparency and accountability. Its centralized approach to project management and communication is a key reason for its frequent use, though adoption rates can differ between teams depending on task complexity and familiarity with the platform.

What do you dislike about the product?

Certain advanced automations and dashboard configurations can be challenging to master, often requiring a significant learning curve or extra training. Additionally, when boards contain a high volume of items or automations, they may load more slowly.

What problems is the product solving and how is that benefiting you?

Our company has been using Monday.com for several years to manage projects, workflows, and team collaboration. Since adopting the platform, we have noticed significant improvements in several key areas. Monday.com has addressed some of our most pressing challenges and has become an essential tool for driving productivity and accountability throughout our teams.

What do you like best about the product?

The automations which allows cross form actions and help your daily tasks to be completed more efficient. Implementation was easy enough. If I am not sure about anything, customer support is always happy to help.

What do you dislike about the product?

I don't have anything to add here as not having any problems with this product

What problems is the product solving and how is that benefiting you?

Managing tasks never been easier

What do you like best about the product?

I like that I can be more organized through Monday, to separate each task and to be sure that I complete all the tasks from each projectt.

What do you dislike about the product?

I dislike the number of notifications received

What problems is the product solving and how is that benefiting you?

Monday help me to organise, to exactly know each task to be made and the due date

What do you like best about the product?

It can be as simple or as complicated as you (or your team) want. It's easy to set up (especially thanks to all the pre-existing templates), and it's intuitive to keep tasks updated and add new required details. It connects with the rest of our tech stack and I like having multiple view options. I use it daily for project tracking and my team use it each week to anchor our alignment call.

What do you dislike about the product?

I wish kanban view let me see more tickets in each section. I wish I could link to other board in my workspace rather than only linking items within boards. I wish it would send my manager a weekly summary of item changes/updates because that'd probably save us a meeting.

What problems is the product solving and how is that benefiting you?

Project planning and team communication - it saves us time not repeating ourselves on what the status of something is and having proof of when things like due dates or deliverables were agreed.

What do you like best about the product?

What I like best is how intuitive and easy to understand it is. The platform has a very user-friendly interface, which makes it simple to navigate even for new users. I also appreciate its wide range of functionalities that allow for great flexibility in managing projects, tracking progress, and collaborating with teams efficiently.

What do you dislike about the product?

It would be very helpful to have more guidance or support from the customer service team to better explore and take advantage of all the platform’s features. Sometimes it can be challenging to fully understand or implement certain functionalities without additional assistance.

What problems is the product solving and how is that benefiting you?

It helps our team work seamlessly in a remote environment, improving communication and collaboration across different areas. It also makes our internal processes more efficient by centralizing tasks, timelines, and progress tracking in one place.

What do you like best about the product?

I really appreciate monday Work Management's colorful interface, as it makes working on the platform visually appealing and engaging. The interactivity of the software is a significant plus for me, facilitating a dynamic and responsive working environment that enhances how I manage tasks. Additionally, I find the platform to be very easy to use, which simplifies the management of my projects and tasks. Switching to monday Work Management from Google Sheets has been transformative for my processes, as the automation features have replaced manual tasks, improving efficiency significantly. I find the initial setup to have been very easy, which was a smooth transition for my team. Overall, everything about monday Work Management has been great for me so far, to the extent that I have no dislikes; every aspect of the platform meets my needs beautifully.

What do you dislike about the product?

None

What problems is the product solving and how is that benefiting you?

I use monday Work Management to manage clients effectively, avoid double bookings, track important dates, and streamline team management by ensuring tasks aren't assigned to unavailable members, leading to increased automation and efficiency.

What do you like best about the product?

Keeping Separate boards for different uses. While also being able to simultaneously link jobs.

What do you dislike about the product?

The Glitches on some of the boards. they tend to sometimes revert to wrong pages with no clear guide on how to fix.

What problems is the product solving and how is that benefiting you?

Keeping jobs that we are working on transparent and continuously flowing.

What do you like best about the product?

I really appreciate how monday Work Management allows me to customize the app, making it easy for me to see every tab I'm using. This feature enables me to view all the teams I'm working with and monitor each teammate's progress, which is essential for my workflow. The platform simplifies the organization of everything, providing a clear and streamlined approach to task management. Additionally, it has made staying in touch with my team seamless and efficient, while also making it straightforward to share files related to my day-to-day work. These aspects significantly enhance my productivity and keep my work organized.

What do you dislike about the product?

I dislike the restrictive file size limits, as I can't share files larger than 500 megabytes. This makes handling and sharing larger files cumbersome; raising the limit to one gigabyte would be ideal for my workflow. Additionally, I'm frustrated by a recurring issue where new tasks that I add to certain tabs are automatically deleted by monday Work Management. This bug disrupts my task management and causes a significant inconvenience.

What problems is the product solving and how is that benefiting you?

I use monday Work Management to stay connected with my team, track weekly tasks easily, and share files seamlessly, which streamlines my work efficiency.

What do you like best about the product?

Monday.com is an excellent way to keep our geographically dispersed team coordinated on a variety of activities they need to complete. Individuals have a single place to see all of their open items and project managers can quickly see the status of the overall project. The company has also provided solid customer support when needed.

What do you dislike about the product?

The one area we would like to see improvement is with email communication. We still need to communicate with clients externally and it would be nice if we could either send emails from the product or more easily have email content embedded in the specific board or task it related to.

What problems is the product solving and how is that benefiting you?

The problems solved for us by Monday include disorganized tasks, poor communication, missed deadlines, and budget overruns. It does this by providing a centralized platform for planning, execution, and monitoring. For example, it replaces scattered to-do lists, emails, and spreadsheets with a single, structured system for creating, assigning, and tracking tasks and sub-tasks. It also helps our project managers visualize team workloads and capacity, preventing team members from being overbooked or underutilized and ensuring the right people are assigned the right tasks based on their skills and availability.