What do you like best about the product?

Flexibility, integration, and customer service. Response times are excellent, and Customer Success Team clearly show interest and involvment in your issues.

What do you dislike about the product?

I don't have any specific features I dislike. My hope is that among the next integrations are Azure DevOps, but that is a new feature request and not a dislike.

What problems is the product solving and how is that benefiting you?

The key issue we were solving for was an endless stream of excel updates, scattered sharepoint folders, endless Microsoft Teams that ultimately didnt give visibiliy to key stakeholders in the org. Using Monday.com, I can seamlessly gather data for the Product teams, Sales teams for insights on status, and our own customer success team in one place.

Recommendations to others considering the product:

We reviewed several other platforms including Asana, Teams, and others. The determination, after a steady rollout in our org, was that Monday.com was the best choice.

What do you like best about the product?

If you could mix together Facebook, X (Twitter), and Dropbox and use them to get your work done, that would be Monday.
A simple, yet powerful and intuitive platform to work in which all the updates are like Facebook posts, and every replay is like a Twitter thread.
A great advantage of Monday is that you can easily communicate and share files with coworkers across boards and keep them in the loop.
The latest addition to the Monday platform (2024) is an AI assistant. This new tool can help generate tasks, build formulas, summarize documents, improve text, etc. It is still in BETA; however, it is helpful. Also, they improve the core engine, and it loads faster.
Depending on the team's needs, you can customize a board for your team's needs; however, Monday has template boards for sales, marketing, project management, and so on.
Boards are the starting point. When you create one, you can invite users and ad roles. Each board can have different pulses (think of them as tasks or projects). Each pulse can have its name. You can upload and store files for that specific pulse in "info boxes," which I, as a graphic designer, find quite useful. You can create updates, which are like comments, and tag colleagues as if you were using X (Twitter).
Every time you create an update, you can tag a coworker. He will receive a notification through email or on Monday as well. That way, you know your communication flows. Also, there's an icon that allows you to check who has seen your update.
Monday offers integrations with a wide range of tools and external platforms, including Gmail, Microsoft Teams, Adobe Creative Cloud, Slack, Linkedin, Hubspot, Zoom, Zendesk, and Shopify, to name a few. Each integration offers different options within Monday, but at the end of the day, you can do everything on one single platform.
Another cool feature of Monday has to do with automation. You can generate simple and very helpful scripts to accomplish several tasks. An example is to notify a team member when the status of a pulse changes; that way you don't have to do it manually, Monday does it for you!
Finally, Monday offers a wide range of tutorials and help pages; therefore, if you are a new user, you will find valuable help right away. Also, Monday keeps improving every day, and usually each month there are webinars to learn about new tools and improvements.

What do you dislike about the product?

Regarding things I dislike, there are really few.
When you search to find a pulse through all the different boards on your account, there is an option to search in the archived items, unfortunately, that option is always disabled, which I don't like because most of the time, I search for items that are already archived.

What problems is the product solving and how is that benefiting you?

Before using Monday, I was using email, an excel sheet, and dropbox to keep track of my projects.
More often, I started to miss emails, and I forgot to reply or follow up with the client. Later on, I forgot to update the excel sheet, and dropbox links were placed in emails and, excel sheets as well.
With Monday, I can do it all in one single platform and even get reminders or alerts when a due date is coming.
Monday helped me to save time, to make communication fast and efficient, and integrate several services and tasks in one single place.

Recommendations to others considering the product:

If you are moving around from one tool to another, switching all the time from excel sheets, to email to managing files, and trying to follow up with clients, and customers, you will find Monday quite useful. All the integrations, automation, and flexibility will be of great help for you, your team, and even clients.
You will find Monday as the place to integrate all your work flow and find a board dedicated to your special needs.

What do you like best about the product?

Monday.com is a great project management software tool. We use it to manage a variety of projects, from marketing strategy to social media calendars, copywriting, email automation and full website design and development. I love the visual aspect (clean interface, bright colors, simple UX) and the ability to create templates for almost any kind of project—short- or long-term.

What do you dislike about the product?

My only real dislikes are the inability for shared users to reorder their boards (can get messy quickly if you're subscribed to more than a few) and the fact that "folders" are essentially invisible when trying to automate or visualize/track projects. For example, to see total tracked time for all users who are working on any social media calendars, each calendar has to be added to the report rather than automatically selecting all boards within the social media folder.

What problems is the product solving and how is that benefiting you?

First, the ability to see an entire project from start to finish and know the status at any time has been very helpful. Templates have helped us streamline and better use our time on long projects. Automations and integrations have allowed us to create repeating tasks up-to-date and scheduled accurately. Time tracking keeps us accurate with our project estimates.

Recommendations to others considering the product:

If you're looking for project management software that has all the bells and whistles for a reasonable monthly cost, definitely try Monday.com.

What do you like best about the product?

One of our biggest struggles has been communication within our organization: both company-wide and inter-departmental. One of our employees discovered Monday and it has aided greatly in improving communication across our organization. We have a few employees who have become super Monday ninjas and they keep us all in the loop when it comes to features that would aid us and keep us moving forward.

Monday's platform really makes it easy to see/share/update everyone in the organization as to who is doing what, when. It is intuitive and allows for even our more novice users to learn quickly.

What do you dislike about the product?

Some of our users complain that they get too many emails, but that's few and far between.

What problems is the product solving and how is that benefiting you?

Monday really helped to open up the lines of communication within our organization and keeps everyone in the loop!

Recommendations to others considering the product:

Give it a shot, for sure!

What do you like best about the product?

We use Monday's for everything from project planning to task management. The dashboards give us great ways to analyze data on project performance in an easy and efficient way. It has integrations with many of the other programs we use such as Box. We have been using for over a year and it is now our main hub for managing project tasks and communication.

What do you dislike about the product?

Nothing! We even had an issue with a integreation with another program last year and their support team was able to rewrite an interface to better support our need. They are able to adapt the program to almost any need you may have.

What problems is the product solving and how is that benefiting you?

No problems - Having this be our hub for all project task tracking and communication helps us avoid managing multiple spreadsheets and documents seperately and helps us minimize the use of email internally for communication.

Recommendations to others considering the product:

Well worth the price - very reasonable

What do you like best about the product?

I like best that We can edit how we want to use it in so many ways. Track sales leads, work progress on many levels. I even used it to organize our Christmas party.

What do you dislike about the product?

The only con is sometimes i find it hard to navigate to different boards but that could just be my.

What problems is the product solving and how is that benefiting you?

We have created a check-off list and gathering point for every construction job, so multiple users can log in edit status and see what progress each job is at no matter where they are, from staff in the field to workers in the office. I even use it for myself to track my sales and Christmas party list.

What do you like best about the product?

User interface looks great and makes it easy to use. My company is able to organize projects and loop everyone involved. We also keep directories and contact information available to all who need it as well.

What do you dislike about the product?

Originally my review said I wanted more organization and they have added that in since I made my previous review! There are so many things to do with Monday and it keeps improving so I don't have anything negative at the forefront to say.

What problems is the product solving and how is that benefiting you?

Project management, To-Do lists by team, Training platforms, Contact information available to all in the company, updated easily and by multiple users in case something is missed by another

What do you like best about the product?

Monday is easy to use, and easy to get solutions if there are bumps. The open access to workflows, documents, and projects has made it easier for our school to function and increased the efficiency of our admin staff.

We have built our processes, training, and communication around it.

What do you dislike about the product?

Nothing. Perhaps, the default notifications are set to notify all users with each update. You'll have to turn it off so it doesn't overwhelm the new users.

What problems is the product solving and how is that benefiting you?

We have used Monday to create workflows that will enable all new staff to onboard in a shorter period, and with less training. Our staff are onsite a few days a week and work the rest from home. Monday enables us to be transparent about progress and communicate easily in our model.

We use Monday to create simplified weekly and annual workflows for positions in the school that can be overseen by supervisors

We track key measures through dashboards so managers and upper-tier managers have access to key data.

What do you like best about the product?

I love using monday Work Management for its highly customizable boards that align perfectly with our business processes. The ability to record everything and keep all information centralized in one place enhances visibility significantly, which is important for someone like me who is visually oriented. I also appreciate the capability to set deadlines and record the dates when tasks are completed, which streamlines invoicing and helps maintain clear organization. Furthermore, the platform's automation features are fantastic, as they simplify routine tasks and reduce administrative time. Our clients find great value in being able to track job progress and leave comments in one cohesive space rather than sifting through numerous emails. The simple initial setup was a breeze for me as I've been using monday for several years, and I have never faced any issues. Overall, these features make it an excellent tool for managing daily operations and client interactions efficiently.

What do you dislike about the product?

I find it difficult to use the mirroring systems on monday Work Management. While the shared board with the client allows for private columns to make internal comments, I'm not entirely confident about the privacy of these comments. I would prefer it to be easier to manage two boards - one private and one shared. The private board should exactly replicate the shared one but allow additional private comments, such as notes on billing or time spent, which the client shouldn't see. I wish this feature were more straightforward to set up, and I could benefit from understanding it better.

What problems is the product solving and how is that benefiting you?

I use monday Work Management to keep all job-related information in one place, automate task notifications, and improve client collaboration by allowing them to track progress, reducing email clutter and saving admin time.

Recommendations to others considering the product:

Try it! It is the veins of our business.

What do you like best about the product?

Having all our work in one spot that's organized. It's so easy to use!

What do you dislike about the product?

Sometimes I don't always get a notification when I'm assigned to a project.

What problems is the product solving and how is that benefiting you?

Being able to see everyone's progress has helped.