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Reviews from AWS customer

6 AWS reviews

External reviews

10,017 reviews
from and

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5-star reviews ( Show all reviews )

    Non-Profit Organization Management

Makes project management a breeze!

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
I have used several systems for project management, including robust systems like Asana and Trello and less robust ones like Microsoft Planner, and I highly recommend Monday.com for the system features, ease of use and customization ability. The system is fairly intuitive, easy to customize for your needs (an example, is our company started off using Boards for individual projects but then switched to using Boards for different departments and having the Groups be project specific), integrates with many other external platforms and replaces internal email with colleagues. One of the features I love is being able to Bcc an email to a thread in Monday.com, so that you and other project team members can track external progress. I also love the ability to make a Board private, so only certain folks have access. Finally, Monday.com has proven to be proactive in system updates and has a great customer service team. We use this system daily and it's the primary system for our organization.
What do you dislike about the product?
The subscribe, automation and tagging functions collectively can create an unmanageable amount of notifications, emails, inbox items, etc. To keep this under control, I recommend turning off email notifications (the system has a notifications area that serves the same purpose) having a policy limiting how the subscribe function is used, limit to 1-2 people who control automations, and having an SOP for use, specifically calling out who/what/where/when/why/how of tagging other users and how that works with status button changes.
What problems is the product solving and how is that benefiting you?
There is a structured approach with Monday.com to organizing, planning, tracking, and completing work. All of this improves efficiency and productivity across teams and projects. The systems makes task assignment, progress tracking, and resource allocation a breeze, ensuring that work aligns with our organization goals. The MyWork function of Monday.com helps employees and their supervisors to manage workload and priorities and to anticipate future workload and timelines. The Gantt Chart function in Boards also allows for identifying bottle necks. There is a lot to the system that I don't think we've uncovered, around AI, automations and integration, but we're diving int that after using the system for nearly 6 years.


    Verified User in Hospitality

Outstanding Support & Agile Workflow: How Monday.com Keeps Us in Sync

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
We’ve been using Monday.com for several months now, and it’s been a game-changer for our team:

Outstanding customer support. Anytime we’ve run into a question or needed a custom setup, their reps have been quick to respond and genuinely helpful—no runaround, just solutions.

Flexible scheduling & planning. Building timelines and calendars is a breeze. We can slot in new projects, adjust deadlines on the fly, and even set automatic reminders so nothing ever slips through the cracks.

Seamless task creation & workflow integration. With just a few clicks we can turn brainstorms into actionable tasks, assign owners, and link dependencies. Those tasks feed directly into our existing pipelines, so everyone knows exactly what’s next.

Real-time visibility on shifting priorities. As goals evolve, we update boards in seconds—and every stakeholder sees the changes instantly. It keeps us aligned and prevents miscommunications.

In short, Monday.com delivers the flexibility to plan ahead and the agility to pivot when things change, all backed by a support team that actually moves at our pace. Highly recommended for any group that needs both structure and adaptability.
What do you dislike about the product?
My only minor complaint is that a few integrations haven’t worked as expected. Quite honestly, this may be due to user error in some cases or simply an ill-suited use case in others.
What problems is the product solving and how is that benefiting you?
Monday.com tackles...

Fragmented workflows by centralizing tasks in customizable boards

Lack of visibility with real-time updates, automations, and notifications

Manual handoffs by automatically assigning and notifying next owners

Scheduling headaches through drag-and-drop timelines and reminders


    Ramsey S.

Easy to use, great software for keeping our marketing teams on task

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Intuitive, easy to use templates for marketing teams. Highly customizable to our workflows. Use it almost every day for keeping myself on track with projects. Makes it simple to collaborate and track progress with other team members.
What do you dislike about the product?
Nothing to dislike right now! There are a lot of features and AI tools that we haven't yet explored, so looking forward to diving into those.
What problems is the product solving and how is that benefiting you?
Making sure that our marketing campaigns are on track and approved by management, and that bigger projects are going according to schedule.


    Aisha N.

Best app to organize

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about monday Work Management is how visually organized and customizable everything is. The platform makes it super easy to manage multiple projects at once without feeling overwhelmed. I love how I can tailor boards to exactly what I need, whether it's tracking move-ins, maintenance requests, or lease renewals. The color coding, status updates, and automations help me stay on top of things without constantly checking in. Plus, the collaboration features are great — everyone can see updates in real time, so there's no confusion about who’s doing what.
What do you dislike about the product?
What I dislike is that some features feel a bit hidden or take a while to figure out if you're new to the platform. It’s super flexible, which is great, but that also means there’s a learning curve. Sometimes I find myself clicking around trying to find the right view or automation setting. Also, when you start adding a lot of boards and columns, it can get a little cluttered if you don’t stay on top of organizing things.
What problems is the product solving and how is that benefiting you?
monday Work Management helps solve the problem of scattered communication and task tracking. Before, we’d rely on emails, sticky notes, and memory to keep track of move-ins, lease updates, and maintenance follow-ups — and things would occasionally get missed. Now, everything is in one place and easy to visualize, which saves time and reduces stress. I can quickly see what’s been done, what’s pending, and who’s responsible for each task. It’s also helped improve team accountability and workflow, since everyone knows their role and deadlines. Overall, it’s made property management a lot smoother and more efficient for me.


    Abbey D.

Fantastic software, highly reccomend!

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday helps our commercial bidding company keep incoming bids organized and bid projects organized in different categories. We also use it to keep track of projects that have been won, in progress, backlog, and completed. It is super easy to us, and is picked up quickly by new hires. Monday is our lifeline to organization and we use it every single day! We love it so much.
What do you dislike about the product?
Sometimes I find that lately it's been glitchy. Or slow. I have to refresh more often than I used to because it doesn't let me click on a field.
What problems is the product solving and how is that benefiting you?
Orginization and planning


    Law Practice

Monday keeps our team organized

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
It keeps my colleagues and me organized. It ensures that our tasks are complete, and it is easy to use.
What do you dislike about the product?
I have been using monday for roughly 2 years. Personally I have not experienced any downsides.
What problems is the product solving and how is that benefiting you?
Monday ensures that time sensitive tasks are being complete. We have to meet several deadlines a month and Monday ensures that we are prioritizing those tasks first.


    Aime L.

Monday has been a game-changer for our team's workflow.

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
I like that it was easy to implement and seamlessly integrated with the other tools we already use, which made onboarding smooth and efficient. We use it daily to manage tasks, track progress, and collaborate across multiple projects. The intuitive interface makes it easy for everyone to stay organized, and the customer support team has been consistently responsive and helpful. Overall, it’s a reliable, user-friendly platform that has significantly boosted our team’s productivity.
What do you dislike about the product?
One thing I dislike about Monday.com is that it can feel overwhelming at first—there are so many features and customization options that it takes time to figure out what you really need. Also, some features that seem essential, like time tracking or certain integrations, are only available on higher-tier plans, which can be frustrating for smaller teams.
What problems is the product solving and how is that benefiting you?
Monday Work Management helps us solve several key workflow challenges. It centralizes all our tasks, timelines, and project updates in one place, which reduces the need for long email threads and scattered spreadsheets. It also improves team visibility—everyone knows who’s doing what and by when—which has made collaboration smoother and deadlines easier to hit. Automation features save us time on repetitive tasks, and the real-time updates keep everyone aligned, especially in cross-functional projects. Overall, it’s helped our team stay more organized, efficient, and focused.


    Marcela G.

Monday.com makes my life as a PM easier!

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to use for everyone on the team (& guests too). Keeping track of overall timelines, recurring tasks, or the day to day activites. The visuals are also good, with great use of color, yet not overwhelming.
What do you dislike about the product?
Not able to customize permissions unless you upgrade.
What problems is the product solving and how is that benefiting you?
Visibility into teammates' progress on projects and communication of tasks/assignments.


    Kaylee N.

Monday.com works great for our team!

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
I love how customizable it is! We work in an ever-changing environment and having the customizable boards is a must. And being able to tag team members is awesome as well. It's super easy to use as well.
What do you dislike about the product?
There's really not anything I dislike - it works great for our team.
What problems is the product solving and how is that benefiting you?
We needed a system that would work as a real estate CRM in addition to having the ability to track transactions and Monday was the only thing that would work for both and let us customize as we need!


    José Alejandro C.

Monday works for everything!

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
The versatility, you can use it for everything. We have a ticketing system for a Escape Room, we handle financial dashboards, and we have Social Media for our clients organized and up to date; we can share the content and have their feedback in an organized way.
What do you dislike about the product?
The use of formulas is quite basic; it's been improving lately though. And sometimes it is challenging to get all the information you need in a graphic for the dashboard.
What problems is the product solving and how is that benefiting you?
Collaboration with clients, visualization of information.