monday.com work management
monday.comExternal reviews
10,019 reviews
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Using Monday as enterprise CRM and task management; easy to self-configure and develop dashboards.
What do you like best about the product?
The most helpful thing is to be able to sort through open items by type and client, and the integration with gmail to keep all conversations on a specific topic together. Really helps to track, trend, and provide coverage .
What do you dislike about the product?
The config of dashboards, especially across spaces, is not that intuitive.
What problems is the product solving and how is that benefiting you?
Easily tracking issues/activities by client, and then by type. Also - easy to "pick up the ball" for another colleague when a client asks a question.
good and complete tool for project management
What do you like best about the product?
An intuitive software solution that makes it easy to share work tasks with teams, assign responsibilities, and track progress effectively.
The possibility to send reminder help to keep the team focused on tasks.
The possibility to send reminder help to keep the team focused on tasks.
What do you dislike about the product?
You need to be good at scheduling notifications, otherwise you risk sending too many. Should be usefull and integration with sahrepoint for saving files and documents.
What problems is the product solving and how is that benefiting you?
the management of activities and projects involving various entities and individuals who are geographically dispersed
Great tool for project management and Tests
What do you like best about the product?
Easy to create a new board and start editing/customazing to project needs. As a project manager I use it everyday, to update status, edit action plans, gantt chart, and I create multiple dashboards to make whatever is on focus at the moment easier to see (late activities, or progress of a specific team, amount of requirements or clarifications pending, testing progress).
What do you dislike about the product?
Could have the addition of IA to interprate the data and create the executive summary and upcoming milestones.
Could be even more simpler UI without so many contours/outlines of every box, line, everything.
Could be even more simpler UI without so many contours/outlines of every box, line, everything.
What problems is the product solving and how is that benefiting you?
I mainly use for project management, organizing tasks and requirements, and it helps me keep on track of what are the points of action and that require attention.
Something extra: I use the project board as Test Board to create test scenarios , assign the testers, attach the evidence, have e second validation, log the tickets open to fix bugs found during tests, and monitor the progress. It is really good.
Something extra: I use the project board as Test Board to create test scenarios , assign the testers, attach the evidence, have e second validation, log the tickets open to fix bugs found during tests, and monitor the progress. It is really good.
Covers most bases
What do you like best about the product?
For a small business it has made it easy to track contacts and bookings so that all staff can also access the info.
What do you dislike about the product?
There are a couple of simple capabilities that would be really useful for us, but as a small business we cannot afford the higher level of membership to be able to access these.
What problems is the product solving and how is that benefiting you?
Tracking the progress of client bookings and project bookings. It enables us to know which starge each contact has reached and to be able to manage staff resource.
Great work management tool for large organization
What do you like best about the product?
How user friendly it is. So easy to use and easy to learn
What do you dislike about the product?
Some of the features are unavailable as we don't have the highest subscription
What problems is the product solving and how is that benefiting you?
Content calendar that many users can view / contribute to - ability to assign tasks to my team members
Generally a good experience that helps work flow
What do you like best about the product?
Keeping track of contacts and workflow through projects
What do you dislike about the product?
A little clunky on how each team works on different boards that do not always share all of the information on the boards I work in.
What problems is the product solving and how is that benefiting you?
Sharing information through different departments that eliminates excess direct communication. Organizes customer flow from leads to projects then through our installation and completion.
Great Way to Keep Your Team and Projects Organized
What do you like best about the product?
Its so easy to lose track of data point and ideas. Monday gives us one place where our whole team can collaborate - share ideas and information, and track progress. It has been very helpful for project planning as well.
I love how its easy to add links and documents so that all of our reference points are in one place.
I love how its easy to add links and documents so that all of our reference points are in one place.
What do you dislike about the product?
Using the automations can be a little tricky and isn't as intuitive - I would like more support on maximizing our performance with automations.
What problems is the product solving and how is that benefiting you?
Keeping project managment in one place - this allows our team to better collaborate.
We also enjoy Monday for helping us with onboarding of team members - it has made that process very simple!
We also enjoy Monday for helping us with onboarding of team members - it has made that process very simple!
Great for managing projects and collaborating across teams!
What do you like best about the product?
I've found it to be generally easy to use. Good help content when you want to do something that's not obvious. I love how it helps me keep everyone aligned on due dates and deliverables.
What do you dislike about the product?
It's not as flexible as I would like it to be in some cases.
What problems is the product solving and how is that benefiting you?
It's helping me to manage our GTMs with cross-functional teams.
So much more than a project tracker!
What do you like best about the product?
Monday Work Management makes it so easy to keep everything organized and moving - especially when you are juggling a lot of projects across different teams. I use it daily to manage legal agreement requests, track my calls and meetings, and build out workplans and timelines for management's visibility into my ongoing workload. I have used Work Forms to create a streamlined process for agreement requests, with built-in tracking and visibility across the organization. I rely heavily on automations, board connections and mirroring to reduce manual work and keep everyone looped into the status of agreements and related organizational responsibilities. It's super customizable. and once you get the hang of it, it's very easy to use. Their support team is also super helpful and very quick to respond to inquiries.
What do you dislike about the product?
While monday Work Management is a powerful and flexible tool, we have run into a few limitations that impact usability. Exporting boards with subitems to Excel doesn't work well when totals are displayed in the parent item - Excel either shows the raw subitems or lists their totals in a string (ie. 100000, 50000, 300000) instead of calculating or showing the actual sum. This creates more work when reporting or sharing outside of the platform. Another challenge is that subitem columns are across the entire board; I'd love the ability to customize subitem columns per group, since not all grouped items need the same data fields. It can make boards less cluttered and less intuitive.
What problems is the product solving and how is that benefiting you?
It has been key in addressing several challenges we faced around fragmented workflows, transparency and visibility into statuses and manual processes. Prior to using monday.com for our contracts management, tracking legal agreements and managing contracts-related project timelines were spread across different tools, creating inefficiencies and communication gaps. By centralizing all contracts related processes into one platform, we have monday.com has streamlined our operations significantly. The ability to automate reminders, connect related boards and mirror key information has reduced manual work, minimized errors, and improved organizational visibility.
Excellent For Workflow Management
What do you like best about the product?
I stumbled upon Monday while looking for a CRM. Our needs were small with fewer than ten total users aniticipated. Monday had our core customer workflow management functionality, and we decided that was really the only reason we wanted a CRM in the first place. We wanted to manage the flow of work by customer and assignments. (We're a content company producing content for clients.) What we really needed was a sort of dupication of workflow technology in place on some freelancer sites. We needed to make sure we could manage assignments and work in a similar way regardless of the platform where the work originated. Monday took care of the core functionality and by inviting the clients to their relevant workrooms, it took care of all the communication we actually needed. This software, I think, is great for people who use freelance sites but need somewhere to manage client work when they get clients from other places.
What do you dislike about the product?
I wish it would integreate more effectively with email software. It would be nice to forward mesage strings on Monday directly to email.
What problems is the product solving and how is that benefiting you?
The company is a content consultation and creation business. The majority of our clients come to us from freelance platforms online. We had no platform to manage work with clients if they didn't come from the freelance sites. We originally looked for a CRM but chose Monday because it fit our needs very nicely. We have an admittedly limited scope of operations so I can't speak to much of the functionality of the softward but I can tell you that it allows bery effective management of writing assignments, content description and labeling assignments, and similar content, publishing, and related tasks and projects. It effectively duplicates what we use, for example, at Elance.
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