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External reviews

9,998 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Consumer Goods

Excellent for Internal and Customer Communications

  • February 01, 2022
  • Review provided by G2

What do you like best about the product?
I personally use it to track vendor order due dates and shipping information so that we stay on top of deadlines. My team also enjoys using this as a personal task organizer for prioritizing projects as well as integrating Gantt charts. Another great feature is making a board specific to a project/customer that we can invite the customer to and provide updates all in one place.
What do you dislike about the product?
Everything seems to work fine for what we're needing at this time. I haven't heard any complaints as of yet, only trying to ensure all employees make use of all its wonderful resources. :)
What problems is the product solving and how is that benefiting you?
Keeping up with order due dates and shipping information to track customer products and meet internal deadlines. Monday.com has helped keep us on schedule with both vendors and customers.
Recommendations to others considering the product:
Great for internal company communications, order tracking, task/to-do prioritization, customer communications, deadline/due date tracking, and archived information.


    Orsolya E.

Saves time and energy to see and track everything at the same place

  • February 01, 2022
  • Review verified by G2

What do you like best about the product?
Just to highlight the top favorites, I like that:
- Monday.com is constantly improved, new features and fixes are added on a regular basis. If you couldn't find a solution for something a few months ago, you might have it now!
- We can collaborate with external colleagues and clients via our internal boards, so no additional channels are needed (good for e.g. sharing timing and process step-by-step, or sharing project details). We can also moderate how much external people see, so we still have our private space in this case
- It's intuitive to use and has a modern feeling, just like a social media site (ok, for a bit more complex and work-related things)
- Every information of a project and its related communication thread is at the same place. Before monday.com we mostly shared information via email, which required a LOT of energy to follow and process on a daily basis… So this is definitely one of the biggest and most helpful for me in monday
What do you dislike about the product?
There are some more complex functions that require special attention to set up (for example Mirroring columns function is in this category), and it took time to use them in a way that's perfect for us. Some short "how-to" guidelines or videos, or simplifying the function would have been useful for this.
What problems is the product solving and how is that benefiting you?
- I can brief multiple teams/departments at the same place
- Transparency between different teams/departments: anyone can see who's working on what
- It's easy to look up old information about a project, even if it was managed by a colleague who's not available at the moment, or is not with the team anymore


    Isaiah P.

Amazing tool!

  • February 01, 2022
  • Review verified by G2

What do you like best about the product?
I like the fact that the Monday team is always looking for ways to improve and add on integrations to make everything work smoother and more efficiently. In the end, they do save us all time and money.
What do you dislike about the product?
The pros of using Monday far outweigh the things I dislike about the system, and since they are constantly adding new tools and integrations, it's bound to have a few hiccups. I would say that sometimes the system lags before setting an automation in motion or it will not update right away but that is the only thing I can mention, and it is not even a complaint. Love Monday
What problems is the product solving and how is that benefiting you?
All our company processes! Maintenance, Marketing, Customer Service, new client induction. We are using Monday for everything. It truly is a very versatile and adaptive tool.
Recommendations to others considering the product:
You have to try it! It will become something you depend on and count on for everything. For sure!


    Tiffany P.

Super efficient and easy setup.

  • February 01, 2022
  • Review verified by G2

What do you like best about the product?
The automations are super helpful. With the subitems auto-populating, it saves a lot of time throughout the day.
What do you dislike about the product?
One of the downsides would probably have to be when the Monday board has too many PDF files on it; it slows down the software.
What problems is the product solving and how is that benefiting you?
I have not reached out to Monday to solve any problems.
Recommendations to others considering the product:
No recommendations.


    Eduarda F.

I strongly recommend monday.com to anyone who is looking to implement better processes

  • February 01, 2022
  • Review verified by G2

What do you like best about the product?
How easy it is to use and implement integrations without knowing how to code.
What do you dislike about the product?
I currently don't have any complaints about the platform
What problems is the product solving and how is that benefiting you?
Organization of several parts of the company without a SQL Database. Facilitate team work. Produce documentation on processes on the company.
Recommendations to others considering the product:
It's a great platform


    Carolina D.

Melhor ferramenta!

  • February 01, 2022
  • Review verified by G2

What do you like best about the product?
As integrações com os demais aplicativos facilitam muito a nossa vida. Utilizo automações e integrações que ajudam no meu controle de clientes e acompanhamento de resultados. Amo e amo.
What do you dislike about the product?
Gostaria que houvesse a opção de utilizar em PT BR. Apesar de ser auto explicativo e não necessitar de inglês fluente para utilização, seria bom se tivéssemos em outras linguagens.
What problems is the product solving and how is that benefiting you?
Ganho de tempo e organização. O controle de números como tempo de implantação, etapas, responsável. Automação com o Gmail, Slack. Poder alterar os status configurar colunas.


    Fares B.

Fares's opinion about Monday.com

  • February 01, 2022
  • Review verified by G2

What do you like best about the product?
How we can Organize our job with our teams, the best thing we can manage it and mention each other for any task we need, also I can as team leader see how my team is working.
What do you dislike about the product?
So far it's good but if you can make the rules more strict for the employee, for example, if we have a tech guy we need him just to see his tasks and he cant remove anything, we can add to him only.
What problems is the product solving and how is that benefiting you?
my memory :), because I have a lot to do and most of the tasks I forgot, Monday.com works as a reminder for my self and I can write everything here and I can make them as a Check list.


    Transportation/Trucking/Railroad

Platform review

  • February 01, 2022
  • Review verified by G2

What do you like best about the product?
The fact that I can use Monday.com for everything in my job. From daily check to project control and shipment management. Plus the update and file share is better than with other platforms
What do you dislike about the product?
Some fields are missing, and the instructions on navigating across table models are not super clear. Also, there are some fields that I would personally add to make my life easier.
What problems is the product solving and how is that benefiting you?
Control of quality, management of steps in a project. Communication with the team and across departments and especially file sharing it's safe, it's quick, and accessible.


    Marketing and Advertising

Monday is the best!

  • February 01, 2022
  • Review verified by G2

What do you like best about the product?
It helps a lot with the tasks that we have to deal with every month and week. Ever since we started using Monday, all tasks have been successfully completed
What do you dislike about the product?
I really dont dislike anything from Monday. It all works properly
What problems is the product solving and how is that benefiting you?
The person in charge with the videos was having trouble with delivery of the tasks, he was also not finding the resources for them so, with Monday and its automatizations it has been easier for the person to complete the task


    Marketing and Advertising

monday.com the Master of Workflows

  • February 01, 2022
  • Review verified by G2

What do you like best about the product?
monday.com's intuitive interface and clean design make it super easy to learn. WorkOS's adaptability makes it easy to create a board for any of your everyday needs.
What do you dislike about the product?
monday.com seems half-baked at times. It's great to figure out workflows and show project status. However, it does lack a lot of functionality in the Automations department. There are simply some automation I wish existed to make my workflow work easier without manual labor. Another pain point about monday.com is the cost. Everytime, someone wants to jump aboard the monday.com train, our budget tends to take a huge dent.
What problems is the product solving and how is that benefiting you?
monday.com has solved plenty of workflow problems within our startup company. With so many people completing different tasks, it wasn't easy to keep track all of our projects. Once we decided to use monday.com, our workflows became more defined, and everyone knew what they had to work on every day.