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External reviews

9,998 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Braddon M.

We could't run our business without Monday!

  • April 20, 2021
  • Review verified by G2

What do you like best about the product?
Monday allows us to collaborate efficiently and effectively to achieve our company goals. Customisable and powerful Monday gives us visibility and control across all departments.
What do you dislike about the product?
I can't think of any downsides to Monday.
What problems is the product solving and how is that benefiting you?
Improveed visibility over our tasks for more actionable workflow.
Recommendations to others considering the product:
Monday is an essential platform to allow your organisation to collaborate effectively and provide support to other business systems


    Jaime B.

A system to keep us on track!

  • April 19, 2021
  • Review verified by G2

What do you like best about the product?
I love the automated reminders so I never miss a deadline.
What do you dislike about the product?
I wish I had a better solution when one subitem is completed but the rest aren't. I wish it dropped off or something. It's otherwise hard to tell what is still in progress.
What problems is the product solving and how is that benefiting you?
It shows where my team's time is going, and helps us remember projects to resurrect from previous years. I've realized the benefit of auto emails and shared information.


    Sonya J.

Monday.com makes Monday and everyday work better for me.

  • April 19, 2021
  • Review verified by G2

What do you like best about the product?
I like the ease of use the best. It is very user-friendly. It's easy to view and track items and share information with all your stakeholders.
What do you dislike about the product?
At first, we were unable to add in the Gant chart, but now we can. I need to attend the training to get up to speed.
What problems is the product solving and how is that benefiting you?
We were trying to solve for a simpler project management solution for project tracking and due dates and the sharing of info with stakeholders than the current tool, which was difficult to use and learn.
Recommendations to others considering the product:
It is an easy to use PM tool.


    Zara A.

Organized platform with many customizable possibilities

  • April 19, 2021
  • Review verified by G2

What do you like best about the product?
I like how customizable and easy it is to use. I also like how the boards can be organized in many different ways. The dashboard feature is also great - we have embedded our BI tool in there. We keep discovering so many capabilities of the platform, which is always interesting to add.
What do you dislike about the product?
The only thing that is kind of annoying is that sometimes an option is there, but then you realize it's for a higher tier - which is not always worth upgrading for one feature.
What problems is the product solving and how is that benefiting you?
We are keeping track of many lists, contacts and procedures in our workspace. In addition, we are using a template for our sales pipeline, which is why we chose this product. It is very helpful that the pipeline connects back to our contacts board. The automation is key for our use of the product - setting that up for users that might not be very tech savvy has been helpful to the ease of use and streamlining our process.
Recommendations to others considering the product:
I would try it out as it's straightforward to implement and to roll out. They have regular webinars and many help videos that cover anything you might want to implement. There is also a community forum that is helpful for admins. It takes a bit of time to set up, but it's worth it to get a system in place and you'll get a lot out of it after it's being used optimally.


    Mikaela B.

Monday.com is my Favorite Tool

  • April 19, 2021
  • Review verified by G2

What do you like best about the product?
NEW REVIEW: I was a Social Media & Design Intern during college; now that I've graduated, I work as the Marketing Director of a realty team in my town! The team is led by a husband & wife duo and currently has 7 additional agents. When I came on board, the main things the team needed were organization and a digital declutter. Naturally, I suggested a monday.com subscription because it had worked so well in my previous workplace! They were hesitant to buy the subscription at first but after having them test the free version for a week, they agreed. It has been FANTASTIC. The agents primarily use it to receive and manage leads, but it also serves as the main way to interface with teammates, their bosses, and me! I handle their social media, websites, merch, print media, video production, and more — this helps keep all 10 of us on the same page and allows people to bounce around ideas/requests with ease. Given that this is the team's busiest year yet, monday.com has been exceedingly helpful for keeping all that's going on under control. More agents will be joining the team soon as well, and I think being able to browse our task boards will help them get involved faster.
TL;DR my bosses are DEFINITELY happy they took the leap and subscribed.

OLD REVIEW: It's all of the small features that add up to a great experience — from automations and integrations to board customizability to team tagging. Plus there are always new updates coming in! Great features get added constantly. Some are just cosmetic (like dark mode or color options for status columns), while others are major improvements to functionality.
I'm a really forgetful person, so the fact that new automations are always rolling out means that I can set all of the reminders I desperately need across all of my boards and tasks. I'm especially a fan of the ability to write custom notifications which autopopulate using fields from your tasks (ex. {item.owner} needs approval on "{item.name}")!
As a current student, I also LOVE that they have a student program available! Plus monday.com for individuals is always free.
What do you dislike about the product?
NEW: Hate to say it, but the complaint about Google Calendars still stands.

OLD: I can't say much about the downsides because I haven't used other comparable platforms, but I will say that their custom forms could be a bit better (more customizable). I'd also like more compatibility with Google Calendars, but you can work around that by using Zapier.
What problems is the product solving and how is that benefiting you?
NEW: My current team is also 99% remote, save for monthly team meetings. In addition, most of them have a main job and do real estate on the side. This gives them a distinct platform (separate from their main job) so they can focus on one thing at a time.

OLD: Our team consists of full-time employees who work regular hours in the office (pre-COVID) & student interns who only pop in when they have time, but otherwise work remote. monday.com keeps us all in check even when we're not together. Now with our full team remote in the context of COVID, monday.com is even more important! Because us interns are a social media team, it's also fantastic to have the online form feature. It lets people submit content, which is automatically converted into an item on our to-do list with all the details needed!


    Luke P.

Great service overall for business owners

  • April 19, 2021
  • Review provided by G2

What do you like best about the product?
Monday.com has a simplistic layout with easy to use features - our organisation has greatly benefited.
What do you dislike about the product?
Very occasional glitches and crashes - however they are few and far between.
What problems is the product solving and how is that benefiting you?
Taking on multiple managers, monday.com has now allowed us to utilize our workflow in a way we previously couldn't. Keeping track of our projects and setting completion deadlines.


    Veronica D.

I'm impressed by Monday.com's robust tools and automations

  • April 16, 2021
  • Review verified by G2

What do you like best about the product?
Monday.com is customizable to my business' unique workflow. Every category and input is customizable, and the automation recipes help me manage my projects across both Monday and my inbox. Monday is like a suite of tools that let me actually build the online internal structure of all my projects. It's beeen invaluable during the pandemic. My partners and collaborators also find it a professional space to build our work. I've also really enjoyed attending the webinars which are really beneficial for me to get the hang of tools I hadn't yet explored (I learned a lot of automation recipes there, and learned about the llama farms!). This app makes Salesforce look like a joke, I'm not kidding.
What do you dislike about the product?
Sometimes the text inputs are too small, and some label and text color combinations have poor contrast.

The downsides of using Monday.com are perhaps only that folks aren't familiar with it. I'm genuinely surprised it doesn't have the same recognition as Asana and Trello, especially given that Monday is SO much more servicable than those two.

Honestly there isn't much to dislike about the app. I've tried Asana and Trello and none of them are as robust or customizable to my actual work as Monday. My husband uses Salesforce for his work and is routinely jealous of my Monday.com workflow.
What problems is the product solving and how is that benefiting you?
I'm solving the problem of file management and documentation. Managing all our files manually in Google drive as our only file org method is cumbersome at best, but setting everything up chronologically, with clients' (guest account) inputs and notes and on a timeline, means that it's easy for us to review every project and present measurable outcomes to our clients.


    Pippa H.

Simple tools for a complex world

  • April 13, 2021
  • Review verified by G2

What do you like best about the product?
Monday.com is ultimately configurable for all planning and delivery management. If you are struggling at all to find the set up you are looking for the tutorials are some of the best I have found in the industry
What do you dislike about the product?
I am still struggling to get a decent portfolio view that doesn't require double data entry
What problems is the product solving and how is that benefiting you?
Distributed team all able to hold a single view. Ability to collaborate with people outside our business (as consultants, this is invaluable)
Recommendations to others considering the product:
great tool - and really supportive team behind the scenes happy to help


    Biotechnology

Good app, can be improved, responsive team and community

  • April 12, 2021
  • Review verified by G2

What do you like best about the product?
Flexibility, templates and an OK learning curve. Monday offers extreme flexibility at organizing and automating workflows, events, team interaction on a project, deadline etc.....The templates are useful start points and it is easy to adapt these concepts to our particular needs. There is a lot functional versatility. The community is also great, and you can always ask in the forum. Monday wa also easy enough to use for everyone in our team, regardless of general familiarity with technology.
What do you dislike about the product?
I think some connectivity features are lacking. I would like to see more visualization options for inter-board connections.
What problems is the product solving and how is that benefiting you?
We have several types of things we use monday for. First, we keep our recurring events (seminar, meetings), etc there, attach slides, send reminders, etc... so automating that process and sharing content at the same place. Second, we keep track of tasks progress. Third we use it for our personal organization
Recommendations to others considering the product:
Try to have an idea how you want to organise the project, experiment with few setups prvately, then commit to a setup. Utlimately, it is useful only if people actually use it.


    Estefania M.

i love MONDAY.COM!!

  • April 12, 2021
  • Review provided by G2

What do you like best about the product?
This platform has helped my work life immensely. I feel 10x more organized. I LOVE IT!!! I wish I can use this platform for my personal life as well - it's differently a game changer! I recommend it highly to any business out there! You spend less time trying to get yourself organized and more time actually doing the work. Monday.com is easy to navigate through and allows you to see how many tasks you completed. I use it to show my supervisor how efficient my days are. I honestly can go and on about how great Monday.com is but you have to try it yourself! I promise you will not regret it! I used to have another project management platform and I hated it so much! It was so hard to navigate through the platform and it was a pain. I write action items for meetings and inputting the action items into that platform was always a hassle. Now with Monday. com it has completely made meeting minutes the easiest! I actually enjoy it more and gives me more time to complete my tasks. I like being able to use my google calendar with Monday.com - the exporting feature is also lovely. You can create your widgets board, you can select multiple tasks to make sure any edits go to all the selected. I RECCOMEND IT X 1000000000!! Thank you Monday.com!
What do you dislike about the product?
ABSOLUTELY NOTHING! I never been happier!
What problems is the product solving and how is that benefiting you?
Time management! My effiency! Being able to track my coworker's tasks!
Recommendations to others considering the product:
YES, RECCOMMED!