What do you like best about the product?

It's very user friendly and intuitive to use. It updates in real-time, making it easy to work with your team and see the latest updates. The platform is easy to use and has a lot of features. Their customer support is very responsive and ready to answer questions and suggest solutions. They are always improving it and rolling out new features. They have a helpful library of YouTube videos and articles on their website that help to explain their product as well.

What do you dislike about the product?

You can have tasks and subtasks, but you cannot go more granular than that. It would be helpful to be able to go 2 or 3 levels deep. I also wish you could add labels to number columns. But other than a few small things, it is great!

What problems is the product solving and how is that benefiting you?

Monday.com helps us to track the progress of all aspects of our projects, including people assigned, multiple due dates, the status of each part of an project, links, etc. It allows us to provide the team with updates and ask questions organized in the Updates tab of each task. It also helps us to forecast what content we see coming to our team in the future so we can be more proactive and prepared.

Recommendations to others considering the product:

Reach out to customer support if you have questions. They are very quick to respond and help you solve your issues! They also have a helpful library of YouTube videos that explain different features, as well as articles on their website. I recommend just messing around with on a board and trying different features so you can get comfortable in the program.

What do you like best about the product?

Sharable boards to add colaborators are the best. Everybody can have visibility of the status of the tasks. Help desk can inquiry people on the field for more information. Adding photos is great to help understand problems and solutions.

What do you dislike about the product?

Not that easy to use from the phone with multiple boards.

What problems is the product solving and how is that benefiting you?

Task assignation. Tickets follow up. Online updates, everybody can see what's the status. Contro over collaborators spend time on the plataform, last update, etc.

Recommendations to others considering the product:

Using Monday.com is a step that will make your work a lot easier and more organized. It helps you to delegate and follow up quickly.

What do you like best about the product?

That you can quickly and in real time check the status of not only your progress, but that of your peers.

What do you dislike about the product?

Sometimes the automations move things that i wasn't expecting to move, or resets information.

What problems is the product solving and how is that benefiting you?

Can see everyone's workload, so have a better understanding realistic timelines.

What do you like best about the product?

I love the amount of views available, can customize my information in many different ways visually to best serve my needs. I have multiple views with multiple calendars and I'm able to see so much information at one time. This program has sped up my workflow and I love the graphic details that make completing items fun!

What do you dislike about the product?

I wish the email feature could be better utilized for individual items, unfortunately, I have to continue using a separate program for emails and would love to have everything synced into one program.

What problems is the product solving and how is that benefiting you?

I am able to manage all of my files and deadlines quickly and efficiently. Since using Monday, deadlines are easily managed in the calendar view with the ability to see the status of the specific deadline without opening the file. I can also keep track of trainees and their progress while completing my tasks easily. The kanban view helps me manage my tasks in level of importance and progress.

Recommendations to others considering the product:

Just do it, it's awesome!

What do you like best about the product?

it has constant updates and improvements

What do you dislike about the product?

does not have technical support in Spanish for clarification of doubts

What problems is the product solving and how is that benefiting you?

it helps a lot in project follow-ups and process control

Recommendations to others considering the product:

the program is very good and modifiable for different administrative tracking needs

What do you like best about the product?

I love how customizable the platform is. We can section staff into teams to ensure the right info is displayed to the right people - this keeps things clean and allows us to categorize the content that's applicable for different teams. The boards are also super customizable depending on what kind of information you want to display. Customer support is also a huge asset. It's very convenient to reach out for support directly from the platform, and I've always received a prompt response.

What do you dislike about the product?

It can be a little tricky to navigate the site when the menus/navigation layout change with updates. It would be awesome if the layout of the menus were also customizable to help tailor it to your company's specific needs. I'd love to see this customization added in the future! This would really enhance the already superb user experience.

What problems is the product solving and how is that benefiting you?

Deadline and task tracking - the deadline function is a great tool for keeping track of things and their due dates. The reminders for upcoming due dates and weekly overview are a great tool for guiding through projects. The timeline feature is also a huge asset for tracking tasks and how projects are progressing.

Recommendations to others considering the product:

The platform is super customizable which allows for the potential to work well for any organization. Our team researched a lot of different project management platforms before selecting Monday.com - nothing else compared. It's well worth it. It makes life easier by keeping things organized. We've gradually added more aspects of our workflow to the site and gradually expanded the different features we've started using. I'd recommend new users do the same. Start simple and expand on how you use it and how complex your boards are. We tested out a lot of the different features to see what worked best for us.

What do you like best about the product?

Easy to use, speedy and not laggy.
the user interface is user friendly and easy to use.
good for communication amongst team for project basis.
automation processes
integration with other useful apps as well like twilio, gmail. calendar etc, still trying to learn more on how i can make it much more useful

What do you dislike about the product?

there is nothing much that i dislike, i think overall it is ok, just that it can be cheaper :)

What problems is the product solving and how is that benefiting you?

job management, dont need to depend on memory
at a glance will be able to tell how is my job condition

Recommendations to others considering the product:

i think it is clear, targetted, easy to use. user friendly

What do you like best about the product?

Flexibility, integration, and customer service. Response times are excellent, and Customer Success Team clearly show interest and involvment in your issues.

What do you dislike about the product?

I don't have any specific features I dislike. My hope is that among the next integrations are Azure DevOps, but that is a new feature request and not a dislike.

What problems is the product solving and how is that benefiting you?

The key issue we were solving for was an endless stream of excel updates, scattered sharepoint folders, endless Microsoft Teams that ultimately didnt give visibiliy to key stakeholders in the org. Using Monday.com, I can seamlessly gather data for the Product teams, Sales teams for insights on status, and our own customer success team in one place.

Recommendations to others considering the product:

We reviewed several other platforms including Asana, Teams, and others. The determination, after a steady rollout in our org, was that Monday.com was the best choice.

What do you like best about the product?

If you could mix together Facebook, X (Twitter), and Dropbox and use them to get your work done, that would be Monday.
A simple, yet powerful and intuitive platform to work in which all the updates are like Facebook posts, and every replay is like a Twitter thread.
A great advantage of Monday is that you can easily communicate and share files with coworkers across boards and keep them in the loop.
The latest addition to the Monday platform (2024) is an AI assistant. This new tool can help generate tasks, build formulas, summarize documents, improve text, etc. It is still in BETA; however, it is helpful. Also, they improve the core engine, and it loads faster.
Depending on the team's needs, you can customize a board for your team's needs; however, Monday has template boards for sales, marketing, project management, and so on.
Boards are the starting point. When you create one, you can invite users and ad roles. Each board can have different pulses (think of them as tasks or projects). Each pulse can have its name. You can upload and store files for that specific pulse in "info boxes," which I, as a graphic designer, find quite useful. You can create updates, which are like comments, and tag colleagues as if you were using X (Twitter).
Every time you create an update, you can tag a coworker. He will receive a notification through email or on Monday as well. That way, you know your communication flows. Also, there's an icon that allows you to check who has seen your update.
Monday offers integrations with a wide range of tools and external platforms, including Gmail, Microsoft Teams, Adobe Creative Cloud, Slack, Linkedin, Hubspot, Zoom, Zendesk, and Shopify, to name a few. Each integration offers different options within Monday, but at the end of the day, you can do everything on one single platform.
Another cool feature of Monday has to do with automation. You can generate simple and very helpful scripts to accomplish several tasks. An example is to notify a team member when the status of a pulse changes; that way you don't have to do it manually, Monday does it for you!
Finally, Monday offers a wide range of tutorials and help pages; therefore, if you are a new user, you will find valuable help right away. Also, Monday keeps improving every day, and usually each month there are webinars to learn about new tools and improvements.

What do you dislike about the product?

Regarding things I dislike, there are really few.
When you search to find a pulse through all the different boards on your account, there is an option to search in the archived items, unfortunately, that option is always disabled, which I don't like because most of the time, I search for items that are already archived.

What problems is the product solving and how is that benefiting you?

Before using Monday, I was using email, an excel sheet, and dropbox to keep track of my projects.
More often, I started to miss emails, and I forgot to reply or follow up with the client. Later on, I forgot to update the excel sheet, and dropbox links were placed in emails and, excel sheets as well.
With Monday, I can do it all in one single platform and even get reminders or alerts when a due date is coming.
Monday helped me to save time, to make communication fast and efficient, and integrate several services and tasks in one single place.

Recommendations to others considering the product:

If you are moving around from one tool to another, switching all the time from excel sheets, to email to managing files, and trying to follow up with clients, and customers, you will find Monday quite useful. All the integrations, automation, and flexibility will be of great help for you, your team, and even clients.
You will find Monday as the place to integrate all your work flow and find a board dedicated to your special needs.

What do you like best about the product?

Automations in Monday make things easy to use and manage items. It is easy to record actions and keep track of new and old items. I have also used Monday to track a latest release of templates and coordinate new changes that needs to be changed for an existing template.

What do you dislike about the product?

Automations are somewhat limited in how many actions automations can do. I would like to be able to create an automation that does multiple actions instead of making multiple automation that do one action

What problems is the product solving and how is that benefiting you?

The problems that we solve using Monday are gathering and collecting information on projects, as well as keeping schedules and tasks on task. I primarily use Monday to collect data on projects and schedule when the project can be started and completed.

Recommendations to others considering the product:

Monday is an extremely useful tool to organize tasks and manage projects and information.