Project collaboration has improved and automation saves time and reduces errors
What is our primary use case?
My organization uses monday.com as a CRM, but also for much more. In addition to keeping track of our members as a membership organization, we also use it to track projects, timelines, organizational goals, communications, and keep ourselves organized. This tool has really simplified how we keep track of things compared to our previous tool. We had spreadsheets and documents everywhere for our events and projects, and we were constantly very confused. Now monday.com helps us to keep our project plans and send reminders through it as well as being able to mark things and stay very organized.
monday.com helps us track our projects, financial constraints of budgeting for the year, and progress from start to finish. This begins with our sales team and goes all through our onboarding process. It helps to keep our team aligned and organized. We were also able to produce a variety of reports to determine where our goals are and where we haven't reached our goals. It's also a very great tool where we use it for company contacts. I appreciate the ability to have the company as well as various tags, documents, and contact types. It helps to track communication. I love that I can see both my communications and the communications of my coworkers with the company contacts. It helps during project plans with the ability to manipulate project plans, which has been especially very helpful.
It has really been helpful tracking our event planning and the tasks we all have to do. It has been great from a marketing perspective because I know my coworkers have completed their part, such as getting speaker bios so that I can update the website.
What is most valuable?
The best features monday.com offers are reporting, customization, and company contacts, tracking communication, and project plans.
All of the features are really important, especially the project planning, which gives us the ability to manipulate project plans, and it's very helpful. Also, tracking our communication is valuable. I love that I can see both my communications and the communications of my coworkers with the company contacts. When it comes to company contacts, I appreciate the ability to have the company as well as various tags, documents, and contact types.
It has really boosted our team collaboration, where different departments are able to collaborate within one project, and we are able to complete many projects on time and deliver them to our clients. Our clients have become very happy over time since we started using monday.com.
We've been able to complete many projects on time and meet our deadlines. This has really made our clients happy, and they have trusted us a lot. Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost. We've also improved our team collaboration. We can collaborate securely remotely, thereby improving our productivity.
We've been able to save thousands of dollars since we started using automation. We're able to save approximately 80% of our time through automation. We've also been able to reduce human risk, where there is no human contact with the data, thereby greatly reducing human error.
What needs improvement?
The notification system is not trustworthy for me. Sometimes it can be very overwhelming. I would appreciate more tools to input data automatically, more functionality without having to use APIs, and more calculation capability within the columns.
For how long have I used the solution?
I have been using monday.com for the past seven years.
What do I think about the stability of the solution?
monday.com is very stable. I've not seen any downtime so far.
What do I think about the scalability of the solution?
monday.com is very scalable because we can work with multiple projects at a time from different departments, and it can handle all of that. It can perform multitasking through automation. This makes it a very scalable tool.
How are customer service and support?
monday.com is very cost-effective and it has great customer support. I don't think there are any other disadvantages or improvements I would like to see for now, unless with time, I will communicate further.
The customer support is relatively very proactive and solution-oriented.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used Asana and Atlassian Confluence.
I switched from Asana because monday.com offers many standard tools and seems to be very evolving, unlike the other tools. They seem to take feedback constantly and upgrade the tool. Additionally, monday.com is really nice to look at. It works perfectly fast, and the user interface is very user-friendly and intuitive compared to the other tools.
How was the initial setup?
The cost is very transparent, and it's very affordable, and I'm happy about that. The setup is very straightforward and easy, with not much learning curve needed.
What was our ROI?
Overall, I have a positive return on investment. Task management is easy to set up, easy to replicate, duplicate, and modify. Collaboration has all standard features by now, including tagging, linking, and messaging. Boards enable fast organization of tasks, responsibility, and tracking with dates and notifications. Automation has also been really great, which enables fast action that provides no real value if not done manually. Being able to auto-create, auto-close, and many other automated functions makes it easier to follow processes and make fewer mistakes.
What other advice do I have?
It's a great tool. It will save you time and cost through automation. It will make sure you deliver projects to your clients on time and meet deadlines. You should go for monday.com as the best project and task management tool. I give this product a rating of 9 out of 10.
Automation has transformed project tracking and now saves our teams significant time and effort
What is our primary use case?
My main use case for monday.com at GSK is to track project progress from start to finish, which begins with our sales team and goes all through the onboarding process. It helps keep our team aligned and organized, and we're also able to produce a variety of reports to determine where we are with KPIs for each team.
A specific example of a project I tracked with monday.com is the last project I worked on for a client based in the United Kingdom, where I organized the capacity plan. It has been very effective through capacity planning, task management, project management, and some amount of finance calculation where we've been able to deliver a lot of projects to our clients on time and saved us a lot of time. We've been able to collaborate effectively even when working remotely with my team members.
It is also very easy for our sales team to take notes on leads and contacts, keeping each other informed while using monday.com.
What is most valuable?
The best features monday.com offers include automation to move items without much manual work, working from templates to keep things moving quickly, tagging, and pinning others to increase transparency and communication. I also want to mention the bright warm colors and easy navigation that create a pleasing user experience.
The automation features have been really helpful, especially when dealing with time-consuming and tedious tasks, as we've been able to automate a lot, which saves us time in my organization, leads to improved production, and has seen us improve in accuracy and reduce human error.
It also has a great user interface that keeps everything easy to use, and it seamlessly integrates with other tools. I love the time tracking feature, which helps us calculate how much time we are taking on one project and what time we should take to deliver the project or task to our clients.
monday.com has positively impacted my organization because automation helps us automate a lot of time-consuming and tedious tasks, and we've been able to save about 80% of our time. Now that time is allocated elsewhere to improve productivity in my organization, and it also allows us to ensure we do not overspend on hiring while providing leadership with tangible metrics of staffing needs.
We measured the 80% time saved through the automation of tedious tasks, enabling us to allocate our time to other projects where we can deliver on time and ensure customer satisfaction. We've been able to improve autonomy across the teams, support and facilitate requests from other teams, and improve management of annual planning of strategy, allowing my team to focus on other productive work where we've improved our productivity in my organization.
What needs improvement?
I would appreciate new features to be explained, as the usage of columns across boards is not easy to understand.
The integration with Google Sheets is also not working very well.
Better integration with Google Calendar is needed.
For how long have I used the solution?
I have been working in my current field for the past one year and seven months.
How are customer service and support?
The customer support is very proactive, responsive, and easy to reach, and they are very quick to respond to any of our queries on time, making them very helpful, which makes me happy.
I would rate the customer support a 9 out of 10.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We previously used Asana and Slack before switching to monday.com.
How was the initial setup?
The setup is straightforward and easy since customer support is responsive and supportive 24/7, allowing us to reach out easily when we have an issue and have it sorted out as soon as possible.
What was our ROI?
Some of the advantages or returns on investment we've seen since we started using monday.com include the time savings from automating tedious tasks, making team catch-ups quicker.
What's my experience with pricing, setup cost, and licensing?
The pricing is cost-effective, especially for my organization, helping us manage a lot of projects efficiently.
Which other solutions did I evaluate?
Before choosing monday.com, I evaluated other options such as Slack and Google Sheets.
What other advice do I have?
We switched from Google Sheets and Slack because they were lacking certain robust project management features. Since we started using monday.com, we've delivered more projects to our clients compared to our previous tools, and the pricing is very transparent and cost-effective.
monday.com is much easier to use and offers all the tools of Google Suite in one spot for task management.
monday.com is very scalable.
monday.com has greatly improved our project management processes, allowing us to deliver many projects to our clients compared to our previous tool, while also saving a lot of time and cost through automation of tedious tasks, making it a very effective project and task management solution. I recommend it for keeping track of tasks and projects as it helps us stay on top of what needs to be done while keeping my bosses informed on where I am with the tasks, and it helps me manage my team effectively, which has allowed us to deliver a lot of projects to our clients on time. I would give this solution an overall rating of 8 out of 10.
Visual, Flexible, and Time-Saving Task Management with monday Work Management
What do you like best about the product?
Visual, flexible, and time-saving: monday Work Management makes it easy to organize tasks, customize workflows, automate updates, and collaborate clearly — all in one place.
What do you dislike about the product?
monday Work Management can feel complex and overwhelming, requires time to set up, becomes expensive as teams grow, and may feel cluttered or too rigid for simple workflows.
What problems is the product solving and how is that benefiting you?
it turns messy work into a clear, organized, and efficient flow.
Monday Work Management Keeps Global Teams Aligned on Sprints, Tasks, and Deadlines
What do you like best about the product?
I use Monday Work Management to plan sprints, organize briefings, and coordinate projects with international teams and freelance copywriters. Shared boards make it easy to align everyone on tasks, deadlines, and priorities, ensuring that campaigns and content projects run smoothly across time zones. It’s especially helpful for tracking progress, assigning responsibilities, and keeping all stakeholders updated in one place.
What do you dislike about the product?
What do you dislike about Monday Work Management?
While Monday Work Management is great for organizing tasks and teams, it can sometimes feel overwhelming due to the number of features and customization options.
What problems is the product solving and how is that benefiting you?
Monday Work Management helps solve the challenge of coordinating tasks and projects across distributed teams, including international colleagues and freelance copywriters.
Effortlessly Aligns Teams, But Needs Better Integration
What do you like best about the product?
I like monday Work Management's clear and very user-friendly style and structure. It's organized in a way that anyone can jump in and plan a project easily, put together a time frame, set deliverable goals, and add all the contributors. It's very well organized.
What do you dislike about the product?
I don't like the integrations with other software. It would be better if it could extract information from our accounting software more easily or produce dashboards that are more visual. I wish it could intuitively create the dashboard to the way I'd like it to look instead of just giving a basic layout.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to keep everyone aligned on projects, manage task interactions, and complete projects on time. It also helps with organizing, storing documents, and collaborating. It's user-friendly, making it easy to plan projects, set time frames, and add contributors.
Keeps Us Super Organized with Shareable Employee Lifecycle Checklists
What do you like best about the product?
I like that it helps to keep you super organized. I personally use it for the employee life cycle checklists, so for hiring or terming an employee, it helps me remember everything, and I like that I can share my progress with my team. I also like that they have 1-2 minute training videos that walk you how to use the platform.
What do you dislike about the product?
There really isn't anything I can think of that I don't like. I know the price is a little higher than I would have anticipated, but other than that, the platform is great.
What problems is the product solving and how is that benefiting you?
Monday helps me keep organized and stay on track with my projects, which is great.
Centralised Info & Communications with Flexible Workflows
What do you like best about the product?
centralised info / communications. flexibililty
What do you dislike about the product?
takes up alot of screen real-estate. far worse than excel equivalents which makes navigating larger data sets challenging
What problems is the product solving and how is that benefiting you?
centralising information across a large team
All-in-One Platform with Great Aesthetics and Easy In-House Updates
What do you like best about the product?
having everything in one place, the aesthetics of it, and the fact that our team is easily able to make changes in house if a certain element isn't working quite right for our needs.
What do you dislike about the product?
Sometimes there are things that can’t be changed, and that can be really annoying.
What problems is the product solving and how is that benefiting you?
It’s solved the problem of having everything—from pipelines to lead info—spread across different places, and now it’s mostly all in one place. We can rely a lot less on Excel and Google Docs now, which makes it much easier to keep things organized and consistent.
Straightforward, All-in-One Tool with a Buildable UX
What do you like best about the product?
Straightforward to use, can keep everything in one place, customisation
What do you dislike about the product?
Some features are limited: chart creation in particular is very rigid
What problems is the product solving and how is that benefiting you?
Collaboration, calendar creation, visual project mapping
Customization and Visualization that Make a Difference
What do you like best about the product?
Customization, visualization with different flows, team collaboration. Automatic visualization rules. You can work with boards, timeline.
What do you dislike about the product?
Cost and some custom functions require higher plans, intense configurations. Setting up a flow takes time.
What problems is the product solving and how is that benefiting you?
It is helping to organize the work, aligning and moving those lengthy tasks faster. Better collaboration, time-saving on tasks.
