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External reviews

2,977 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Catherine C.

Best Cloud Accounting Product Out There

  • October 26, 2016
  • Review provided by G2

What do you like best about the product?
Intacct is absolutely the best cloud accounting solution on the market! I have watched so many small software and professional business companies that were growing and couldn't keep up with the spreadsheets. Intacct solved every problem and gave them the ability to grow even further through better financing options because of the reports they were able to provide. The dashboard alone is worth every penny for the CFO. It gives them access to amazing financials at their fingertips. I would not recommend any other solution besides Intacct. Intacct for the win!
What do you dislike about the product?
Absolutely nothing! Intacct has a great product that is user friendly!
What problems is the product solving and how is that benefiting you?
The ability to see the dashboard gives access to critical financial information at your fingertips. It shows how the business is doing in real time as well as showing what the real value of the company is at any given time. The pain of closing the books no longer exists!


    Nathan G.

Intacct Customer Service

  • October 26, 2016
  • Review provided by G2

What do you like best about the product?
gall the different tools to make accounting processes flow better
project module to track profitability on each sole project, ability to customize modules, recurring transactions AP/AR
What do you dislike about the product?
The customer service is a joke, I have been in contact with them since May on a JE that was created in the future in a different currency which causes major issues.They keep telling me they are looking into it, but it is now December and still we cannot reconcile our books for the year.
What problems is the product solving and how is that benefiting you?
BLOCK THE SYSTEM FROM MAKING FUTURE JE'S IN A FOREIGN CURRENCY
efficiency, that you can track budgets to the task on projects
recurring billing option saves time to get our customers there bills in less than a day, AP as well
Recommendations to others considering the product:
a lot to learn at first, but once you get your feet under you the system can do almost anything you want. Great to be able to customize certain things to minimize errors.


    Jill M.

5/10 - a system that gets the job done.

  • October 26, 2016
  • Review provided by G2

What do you like best about the product?
Unfortunately my list of dislikes is greater than my list of likes but to Intacct's credit, I would commend the system's ability to customize various components of the system. I appreciate the limitations I can input on user profiles or additions of fields/boxes/options in the Purchasing system.
What do you dislike about the product?
The usability of Top Level and entry into other entities. I am not a fan of the attachment fields in the Purchasing module. Mobility and use of system on-the-go is not favorable or user friendly. The approval system and process is a mess. Nothing at all is flexible.
What problems is the product solving and how is that benefiting you?
Purchasing to Payment process. There is a basic approval captured but other than that, everything is so manual.... all aspects are a struggle to complete or process.
Recommendations to others considering the product:
If you're looking for a purchasing system....look elsewhere.


    Internet

Intacct user

  • October 26, 2016
  • Review provided by G2

What do you like best about the product?
Usability feature and customer support. Good for US use.
What do you dislike about the product?
Lack of reporting features and not robust for international use.
What problems is the product solving and how is that benefiting you?
P2P globally
Recommendations to others considering the product:
Good customer support.


    Market Research

I love Intacct

  • October 26, 2016
  • Review provided by G2

What do you like best about the product?
How easy the interface is. I also like that there is so much that can be done on the reporting side
What do you dislike about the product?
Not so much dislike. Just have to get used to where everything is.
What problems is the product solving and how is that benefiting you?
Being able to report of multiple levels
Recommendations to others considering the product:
Very easy to use but lots of horse power


    Utilities

Not difficult to get the hang of, especially with the classes available

  • October 26, 2016
  • Review provided by G2

What do you like best about the product?
The versitility of the software allows its use in many different industries
What do you dislike about the product?
I am yet to figure out when the Recurring Journal Entries post. Sometimes they are posted same day sometimes they don't post at all.
What problems is the product solving and how is that benefiting you?
Corporate Consolidation structures were a challenge to setup, but once they were set up, they are easy to onboard and work with.


    Jimmy B.

Intacct has been very user friendly and have not seen any interruptions with the service

  • October 26, 2016
  • Review provided by G2

What do you like best about the product?
I like being able to go from screen to screen by clicking on links. For example, In Accounts Payable, I can click on a check # in the bill screen, and go everywhere I need to for the inquiries that I receive.
What do you dislike about the product?
Right now there is not much, if there is something I like least it would probably be the importing. We dont use it bill importing as much anymore, but we were finding issues with the last line of credit card charge imports or AP Bill imports were not making their way in to the import.
What problems is the product solving and how is that benefiting you?
Most of my problems come from department reporting. Our Mkt department is always asking for real time reporting to cross reference with their budget. The reporting in Intacct seems to get better and easier all of the time.
Recommendations to others considering the product:
It is easy to use and has everything needed.


    Computer Software

Great Product!

  • October 26, 2016
  • Review provided by G2

What do you like best about the product?
Easy, cloud-based and quick consolidations module
What do you dislike about the product?
It's not that easy giving customers a refund check or payment
What problems is the product solving and how is that benefiting you?
The consolidations module is great and it iIntacct integrates with Salesforce


    International Affairs

It's close to ideal

  • October 26, 2016
  • Review provided by G2

What do you like best about the product?
The workflows are pretty robust and simple to understand
What do you dislike about the product?
User Interface?experience could be a lot better
What problems is the product solving and how is that benefiting you?
Reporting and budgeting have become easier but I'd like to see a lot of improvement especially in the budgeting space.


    Information Technology and Services

Best in Class ERP solution

  • October 26, 2016
  • Review provided by G2

What do you like best about the product?
Flexibility to slice and dice data across dimensions. Consolidate multiple entities seamlessly.
What do you dislike about the product?
My list of dislikes is very short. An improved financial report writer but this was just announced to be on the way in 2017.
What problems is the product solving and how is that benefiting you?
Multi-entity consolidations and analytics