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Overall, it is a satisfactory product.
What do you like best about the product?
The dimensions work well for tagging data. Pretty straight forward UI. Integrates with Salesforce.
What do you dislike about the product?
Report writer is a little lackluster. I would like to see better integration with Salesforce.
What problems is the product solving and how is that benefiting you?
Better ability to slice and dice data by using dimensions. Cloud accounting solution is optimal for our geographically diverse company.
Recommendations to others considering the product:
It is a solid solution and will far outperform Quickbooks. It is also in a little lower price range than other larger ERP type solutions such as Microsoft Dynamics.
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Extremely Pleased Multi-Entity Healthcare Client
What do you like best about the product?
Intacct's reliability is fantastic with multiple data centers and no noticeable unplanned downtime. Extremely flexible configuration allows us to bake our business rules into the ERP and get consistent results. Dashboards give non-finance professionals visual insight into KPIs and company performance. Reports are easily written and optimized for our needs. And Intacct's API allows interactivity with an unlimited number of third party solution providers that specialize in other business areas and are able to communicate with the ERP. Intacct's implementation and support team is top-notch.
What do you dislike about the product?
Very little to dislike. If I had to identify an area for opportunity, the built-in budgeting functionality could benefit from some usability enhancements. The basic functionality is there, but would like to see the tools refined and polished a bit more.
What problems is the product solving and how is that benefiting you?
Time to close has been reduced by almost 30%. Intacct's dimensional structure allows us to more rapidly and reliably enter our financial transactions in a way that eliminates data duplication and allows us to generate extremely flexible analytics that are used on a daily basis to make better decisions. Integration between our purchasing card program, expense reporting software, and Intacct means no rekeying of data that is time-consuming and tedious. The information flows in automatically coded, allocated, and itemized. We catch more errors, save more money, and get better financial reporting as a result.
Recommendations to others considering the product:
Spend time thinking through your processes and take advantage of Intacct's Professional Service Team's extensive knowledge. Be willing to modernize your processes and do not enter into the project expecting to do things the same way they have always been done. Intacct, in most cases, could certainly support that - but the value proposition really comes from leveraging Intacct's modern tools and built-in workflows to make things much more reliable and efficient.
Makes everything much quicker!
What do you like best about the product?
The versatility with reporting & the dimensional reporting.
What do you dislike about the product?
You have to know everything before you set it up.
What problems is the product solving and how is that benefiting you?
Job costing reports and reporting in various ways.
I'm the Controller of the company. I converted from QB to Intacct in October.
What do you like best about the product?
It is pretty intuitive once you learn how to use the fields.
What do you dislike about the product?
We have some issues with how credit card transactions interact with Intacct.
What problems is the product solving and how is that benefiting you?
Using the ACH function to create a NACHA file has been great. So has the financial report writer.
Recommendations to others considering the product:
It is a great system for an upgrade from a product like Quickbooks or Peachtree.
Finance Manager
What do you like best about the product?
The ease of use for those employees not familiar with an ERP system.
Cloud-based
Cloud-based
What do you dislike about the product?
The ACH payment process requires an extract to a csv file and then upload to the paying bank. I prefer a process to restrict access to the data reflected on the file to prevent manipulation.
Inconsistent labelling of screen exit icons - cancel, exit, done - all mean the same.
The inability to group reports by categories such as Income statement, balance sheet, department spending. Rather the sorting is alphabetical.
Inconsistent labelling of screen exit icons - cancel, exit, done - all mean the same.
The inability to group reports by categories such as Income statement, balance sheet, department spending. Rather the sorting is alphabetical.
What problems is the product solving and how is that benefiting you?
Access for all users in realtime.
User friendly
What do you like best about the product?
The import features are one of my favorite features since it saves us a lot of time. We also like the user friendly aspect which helps train staff as well as allows non-accounting staff to view and understand information.
What do you dislike about the product?
The reporting can sometimes be difficult but they have made improvements since we first joined Intacct.
What problems is the product solving and how is that benefiting you?
We are able to review information more timely with some of the features in Intacct either due to time savings or the ease of the program. We have been able to eliminate a vacant position with the switch to Intacct and our audits seem to run a lot smoother.
Comprehensive, easy to use accounting software
What do you like best about the product?
Intacct's customerization services are by far its best feature. Through the custom report module, I have been able to create location specific reports that have streamlined daily A/R and A/P tasks.
Intacct Community is also a useful feature that provides a support network for troubleshooting Intacct issues. The discussion board's Weekly Digest has introduced me to helpful Intacct tips & trick.
Intacct Community is also a useful feature that provides a support network for troubleshooting Intacct issues. The discussion board's Weekly Digest has introduced me to helpful Intacct tips & trick.
What do you dislike about the product?
The customization services are useful but there are many things that could be improved. You should be allowed to customized an existing financial report, creating a report from a primary data source is not the same. The options made available in the custom report module are repetitive, making the report process unnecessarily time-consuming.
What problems is the product solving and how is that benefiting you?
Dashboards have allowed our non-accounting users access to financial information in a concise and comprehensive format.
Administrator for a not for profit installation
What do you like best about the product?
Ease of use, easy to audit and follow the trail of transactions. Implementation was flexible and easy to customize
What do you dislike about the product?
Need to purchase Multiple modules to accomplish goals
What problems is the product solving and how is that benefiting you?
Purchase request configuration. Once reconfigured and customized we were able to meet our objectives
Recommendations to others considering the product:
Definitely buy the product. Can be customized to meet all needs
We implemented Intacct 4 months ago.
What do you like best about the product?
Ease of use. It is much quicker to use than our previous system.
What do you dislike about the product?
Support is not as responsive as I would like.
What problems is the product solving and how is that benefiting you?
It is efficient and effective.
Recommendations to others considering the product:
Use a 3rd party with assist with implementation
Intacct is a powerful and modern cloud accounting system
What do you like best about the product?
Access everywhere and anytime
Large group of support engineers so you do not depend on a few engineers at your company
Compatibility with other systems (e.g. Sererra)
Easy import cvs files functionality
Large group of support engineers so you do not depend on a few engineers at your company
Compatibility with other systems (e.g. Sererra)
Easy import cvs files functionality
What do you dislike about the product?
Need to use outside option for budgeting and forecasting (like Adaptive Planning)
No Fixed Asset Module well developed
Consolidation schedules could be more user friendly
No Fixed Asset Module well developed
Consolidation schedules could be more user friendly
What problems is the product solving and how is that benefiting you?
Not always easy to change/modify Financial Reports structure based on your company needs
I believe the biggest benefit is real time data and accessibility anywhere and anytime
I believe the biggest benefit is real time data and accessibility anywhere and anytime
Recommendations to others considering the product:
Great system if you have complex deferred revenue recognition schedules
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