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Using Drata's platform for SOC2 audit/certification
What do you like best about the product?
Drata platform is an intuitive, but comprehensive way of getting yourself ready for numerous security-based certifcations. I like how easy is to set it up and running and more importatly, the people (CSMs, Consultants...) working in Drata are professional and understanding, which is a big plus.
What do you dislike about the product?
I didn't find any problems or issues using the Drata platform or talking with Drata employees. Yes, the UI have some design collisions, but I reported that, along with some product feedback to our CSM.
What problems is the product solving and how is that benefiting you?
Drata is giving as a platform where we can integrate our assets/infrastucture and make Drata execute monitoring tests (which helps us see what/where do we comply or not) and give us templates to write security polices.
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An outstanding product backed by an excellent support staff
What do you like best about the product?
Drata's portal has done an amazing job of facilitating and simplifying our recent compliance journey to SOC 2 Type 2. And it is supported by a team of super knowledgable security gurus.
What do you dislike about the product?
It does take effort to onboard an orgnaiztion, but Drata's team helps every step of the way with this one-time task.
What problems is the product solving and how is that benefiting you?
Drata speeds up and simplifies our compliance tasks through a really intuative portal design.
A great service to get your SOC II report, regardless of experience!
What do you like best about the product?
What I like most about Drata is the amount of human interaction that is involved in the onboarding process, there's always a face to talk to or someone to reach out to for help. That is rarely needed as the platform itself is very intuitive and easy to pick up.
What do you dislike about the product?
Throughout the time I've spent on drata, it's been very difficult to find something that I dislike, everything is straight forward and anything that isn't is immediately addressed by our point of contact or the support team and help center.
What problems is the product solving and how is that benefiting you?
Drata is helping us achieve our SOC II report. It is benefiting us in the sense that, as an early stage startup, we rarely have resources to allocate outside of direct work on our product, so the fact that I alone have been able to manage all of the tasks necessary through the platform has been nothing short of a lifesaver as our company works quickly to expand to a new type of customers.
Drata provides outstanding support
What do you like best about the product?
The software, the quickness in their support, and the auditor Chat. Always quick to understand and give me the information I need. Greta is also great to work with
What do you dislike about the product?
Nothing. I have yet to find something. I find them great to work with
What problems is the product solving and how is that benefiting you?
SOC 2 and ISO 27001:2022 compliance and evidence gathering
Best Compliance Product
What do you like best about the product?
Drata has made our life very easy and it helped us a lot in SOC2 audit. I like the live monitoring of the controls in Drata Trust Center.
What do you dislike about the product?
All is good as of now as we do not have any cons.
What problems is the product solving and how is that benefiting you?
Drata is helping us to get the policies ready for the SOC2 audit which is a big benefit for us. It has live monitoring in Drata Trust Center where we can show our live security posture to our customers. Craig Macaraeg is helping us a lot in getting all our queries resolved in time. He listens to our query and also helped us to do pre-audit check before our SOC2 audit. Kudos to Craig and thank you Craig again for all your help and support.
How to seamlessly perform compliance within your company
What do you like best about the product?
Everything is at your fingertips. You can walk through the gui with ease and perform compliance tasks related to your requirements. Our Customer Success Manager (Lizzie) has helped us immensely in understanding the product and our needs regarding compliance.
What do you dislike about the product?
There are none! We love our Drata instance and knowing the state of our compliance
What problems is the product solving and how is that benefiting you?
We are working through our SOC2 Type2 and ISO27001 compliance certifications
HIPAA/SOC2 compliance is no longer a massive headache with Drata
What do you like best about the product?
Outside of the tool, which is simple and intuitive, I've been really impressed with the customer success manager (Sam Livingston) assigned to my organization. Our bi-weekly check-ins are straightforward, efficient, and helpful. Sam is extremely knowledgeable in regards to the Drata tool as well as SOC2 and HIPAA.
What do you dislike about the product?
Drata overall is intuitive and clear. Sometimes I get a little confused on what proof is required for certain controls, but I've found the customer success manager assigned to my organization to be really helpful in filling those gaps.
What problems is the product solving and how is that benefiting you?
Drata is helping the organization I work for become SOC2 and HIPAA compliant.
Great support and amazing response time
What do you like best about the product?
A very helpful support team that helps you with compliance or the platform within minutes as need be.
What do you dislike about the product?
Sometimes the platform goes out of sync, which requires manual resyncs, but support team is very responsive.
What problems is the product solving and how is that benefiting you?
Drata helps us in compliance monitoring automation.
It replaces the old and traditional way of ISO ceritification making it much more simpler and easier
What do you like best about the product?
It is very much user-friendly and guides you to actions that are required to be taken in order to achieve certain milestones which in turn guide you to ISO certification completion process.
What do you dislike about the product?
Well, there is nothing that I can say I don't like about Drata. It's self-sufficient in its own way and companies don't need to rely on any other tool for their Audits.
What problems is the product solving and how is that benefiting you?
Drata is helping us a lot in solving our documentation and compliance related issues, as, its inbuilt system makes it easier to follow the process and reach your goal.
Drata helps us navigate complex GRC with a contemporary platform powered by passionate people
What do you like best about the product?
Centralised management for policies and controls
Removal of duplicate processes across many of the Compliance frameworks that we manage
Our use of the Trust Centre to simplify Procurement/Security DD
Removal of duplicate processes across many of the Compliance frameworks that we manage
Our use of the Trust Centre to simplify Procurement/Security DD
What do you dislike about the product?
We anticipate the increase in reach to the Auditor community that will be happy to use the tool natively (we see this is improving) - this will improve the ROI
What problems is the product solving and how is that benefiting you?
Centralising our Processes, Policies and Controls across our compliance frameworks that we manage against, including ISO, GNGB, and SOCII, which removes duplicate processes and time consuming evidencing
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