External reviews
External reviews are not included in the AWS star rating for the product.
Drata is great!
What do you like best about the product?
Our Account Manager, Peter Elias is a pleasure to work with! He is Super responsive and very helpful at all times!
What do you dislike about the product?
Ther are technical aspects that Drata can do better, but they constantly improve.
What problems is the product solving and how is that benefiting you?
Personnel; Vendors management; keeping track of evidence
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The Drata team takes feedback seriously!
What do you like best about the product?
Drata is a great 'source of truth' for our security program. The connections into our infrastructure completes a great deal of our testing that would otherwise use developer/administrator time.
What do you dislike about the product?
There are occasional false positives with some of the automated workflows.
What problems is the product solving and how is that benefiting you?
We use Drata to save time. We have a great amount of evidence to collect, and automation is critical for achieving our goals. Within a short period of time, we were 'up and running' with Drata, and can actively focus on non-compliance related tasks without fear of missing objectives.
Migrating to Drata has been seamless!
What do you like best about the product?
We've migrated to Drata from an alternative automated compliance platform, and the experience has been excellent. Drata's highly capable platform provides better automation and a complete compliance experience.
Elise Spitzer, our Customer Success Manager, has been instrumental in supporting our rollout of the platform. She's understood our priorities and delivered a clear, concise implementation plan and a pathway to ongoing success with the platform, and we're excited to continue working with her and Drata on a long-term basis.
Elise Spitzer, our Customer Success Manager, has been instrumental in supporting our rollout of the platform. She's understood our priorities and delivered a clear, concise implementation plan and a pathway to ongoing success with the platform, and we're excited to continue working with her and Drata on a long-term basis.
What do you dislike about the product?
We're keen to see the launch of increased tooling for user access reviews and risk assessments. These tools will further simplify our compliance processes and policies.
What problems is the product solving and how is that benefiting you?
Drata is automating our compliance workload, ensuring we can stay compliant and meet customer requires without burdening our business. We use the platform to manage vendors and IT assets as part of our overall compliance approach.
A masterclass in product and service excellence
What do you like best about the product?
Drata's platform is a game changer for businesses looking to accelerate their compliance journey. The product is extremely user-friendly, saving countless hours in the implementation phase of an ISMS and preparation for compliance audits.
This is paired with exceptional customer service, from pre-sales to customer success. The team is very knowledgable, quick to respond, and has plenty of resources to help you on your journey.
We've used the company as an example of what good looks like to strengthen our own B2B proposition.
This is paired with exceptional customer service, from pre-sales to customer success. The team is very knowledgable, quick to respond, and has plenty of resources to help you on your journey.
We've used the company as an example of what good looks like to strengthen our own B2B proposition.
What do you dislike about the product?
One of the strengths of the Drata platform is the amount of templated information and mapped controls you get out of the box, however, it is easy for users to overestimate their preparedness for compliance based on this. Users need to know that the work is still required to review every policy and control to ensure their business can meet them.
What problems is the product solving and how is that benefiting you?
Time is one of the most valuable resources for early-stage businesses, and the formal compliance certifications or attestations now demanded by many organisations are hugely time-consuming. Drata's ability to consolidate compliance information and controls, and automate many monitoring activities dramatic simplifies the compliance process, giving time back to our teams to build our businesses.
Further to this, simplifying and accelerating the compliance journey has also help us to get to audit faster, giving our management and team the confidence that the controls we have in place are sound, and giving our customers the confidence to trust our platform.
Further to this, simplifying and accelerating the compliance journey has also help us to get to audit faster, giving our management and team the confidence that the controls we have in place are sound, and giving our customers the confidence to trust our platform.
Compliance Made Easy!
What do you like best about the product?
Using Drata made our road SOC 2 compliance very easy. The software is comprehensive and well-designed. As an early stage startup, Drata brought us a lot of value. Our savings in time and resources easily covered the cost of the software. Drata's support is second to none. Our engagement manager, Craig Macaraeg, led us through the process step by step and provided valuable resources. Drata also provided access to experienced auditors, who were very prompt in answering our questions.
What do you dislike about the product?
Drata is very comprehensive. The automated checks may go beyond what is required, but the reporting settings can be overriden.
What problems is the product solving and how is that benefiting you?
We chose Drata to aid and monitor our SOC 2 compliance.
Drata product review
What do you like best about the product?
Support, Easy integration and live monitoring
What do you dislike about the product?
Some feature updates take time which can be improve
What problems is the product solving and how is that benefiting you?
Easy to work on our SOC 2, HIPAA, GDPR compliance
Great People...Great Tech...Great Service
What do you like best about the product?
Hailee Huffman, our rep, represents the company in a friendly and informative manner. We chose Drata because of Hailee, and she partners with us to utilize the great tech they have to achieve our compliance goals!
What do you dislike about the product?
So far, I have not encountered things that could be different. I wish I had more time to spend dedicated to achieving this organizational goal.
What problems is the product solving and how is that benefiting you?
We're looking to scale our business. We're landing some significant partnerships. Most, if not all, are asking for our firm to be SOC-compliant.
Fast and Accurate
What do you like best about the product?
it is very easy to use, a lot of support from Craig and from the help center. Automatization of all controls and tasks are cool and easy to be sure you are compliant.
What do you dislike about the product?
Sometimes you have issues in connecting in the log in page.
What problems is the product solving and how is that benefiting you?
It is helping us to be HIPAA compliant
Simplicity
What do you like best about the product?
We have been using Drata for several years to automate our compliance efforts. As the title suggests, Drata provides simplicity in a complex world of certifications and audits! Finally, for those tasks requiring expert review, the Drata team has a knowledgeable, robust, and diverse team of experts and Customer Success Managers!
What do you dislike about the product?
Nothing has impacted our ability to achieve our certifications and audits. Of those issues identified, the Drata team has rapidly deployed fixes or addressed matters via their CSM team.
What problems is the product solving and how is that benefiting you?
Automating compliance and audit efforts for our team. This has directly translated to a higher fidelity in our certifications and audits while drastically reducing human hours spent in preparation.
A Seamless Solution for SOC2 Compliance
What do you like best about the product?
I recently utilized Drata for our company's SOC2 compliance, and I found it to be an excellent tool that greatly simplified the certification process. Drata's user-friendly interface and exceptional support made it a valuable asset for our team.
One of the standout features of Drata is its automated resolution capabilities, which saved us a considerable amount of time. Instead of dealing with manual processes and extensive paperwork, Drata streamlined our compliance efforts, allowing us to focus on our core business activities. The platform's intuitive user interface made navigation effortless, and the comprehensive dashboard provided real-time visibility into our compliance progress.
Moreover, the support and expertise offered by Drata's team were exceptional, specifically from our dedicated Customer Success Manager, Tayler Gase. They were readily available to address our queries and guide us through each step of the process. Their deep understanding of SOC2 compliance instilled confidence and ensured a smooth certification experience.
In conclusion, Drata proved to be an invaluable tool for achieving SOC2 compliance. With its user-friendly interface, efficient automation, and reliable support, Drata simplified the certification process and saved us significant time and effort. I highly recommend Drata to any organization seeking a seamless solution for SOC2 compliance.
One of the standout features of Drata is its automated resolution capabilities, which saved us a considerable amount of time. Instead of dealing with manual processes and extensive paperwork, Drata streamlined our compliance efforts, allowing us to focus on our core business activities. The platform's intuitive user interface made navigation effortless, and the comprehensive dashboard provided real-time visibility into our compliance progress.
Moreover, the support and expertise offered by Drata's team were exceptional, specifically from our dedicated Customer Success Manager, Tayler Gase. They were readily available to address our queries and guide us through each step of the process. Their deep understanding of SOC2 compliance instilled confidence and ensured a smooth certification experience.
In conclusion, Drata proved to be an invaluable tool for achieving SOC2 compliance. With its user-friendly interface, efficient automation, and reliable support, Drata simplified the certification process and saved us significant time and effort. I highly recommend Drata to any organization seeking a seamless solution for SOC2 compliance.
What do you dislike about the product?
It would have been helpful to know in advance that certain features were actually add-ons with additional costs (like trust center)
It would have been beneficial if Drata had communicated the availability and pricing of these add-ons from the outset.
This would have allowed us to make a more informed decision about which features were essential for our specific compliance needs and adequately budgeted for them.
It would have been beneficial if Drata had communicated the availability and pricing of these add-ons from the outset.
This would have allowed us to make a more informed decision about which features were essential for our specific compliance needs and adequately budgeted for them.
What problems is the product solving and how is that benefiting you?
SOC2 compliance
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