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A compliance and customer-centric product and company culture!
What do you like best about the product?
We are using the Drata platform for monitoring our HIPAA and SOC2 compliance status! Working with the Drata team has been a breeze since Day 1. The platform receives regular updates that help us align our organization's controls and measures with the law and stay current with industry standards. The Drata team is a set of talented and committed individuals who demonstrate commitment toward their customers and are well-versed with the features and how they apply to different compliances.
Our Customer Success Manager Nick Chapman has gone above and beyond to ensure we have all the information we need and even connected us with the audit and technology team if the issues require expert advice.
Our Customer Success Manager Nick Chapman has gone above and beyond to ensure we have all the information we need and even connected us with the audit and technology team if the issues require expert advice.
What do you dislike about the product?
Honestly, there is nothing that I dislike about the product or Drata's support. Like with anything new, there is a slight learning curve to using the product, and getting employees onboarded on the platform seems daunting at first. However, Drata makes it easy to adhere to and monitor the compliances.
What problems is the product solving and how is that benefiting you?
From a small organization perspective, before Drata, it was not easy to make sense of compliance requirements and keep up-to-date. Drata brings everything under one hood and provides both technical and business support. Their team is very prompt and clear in their responses. They will work with you day and night, regardless of time constraints, and ensure that goals and objectives are met.
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Excellent product to speed up the ISO27001 or HIPAA certification process and managing all topics
What do you like best about the product?
- Continuous monitoring of evidence (AWS, MongoDB, Office 365 etc.)
- Simple process to provide evidence for ISO27001 or HIPAA controls.
- We have the best customer success manager (Gabe :) )!
- The support is really helpful and responsive. Recommending also other tools that can be helpful in the process.
- Nice UI/UX of the product
- Sample policies already included
- AWS access is with AuditRole and not with reading access as some competitors.
- Simple process to provide evidence for ISO27001 or HIPAA controls.
- We have the best customer success manager (Gabe :) )!
- The support is really helpful and responsive. Recommending also other tools that can be helpful in the process.
- Nice UI/UX of the product
- Sample policies already included
- AWS access is with AuditRole and not with reading access as some competitors.
What do you dislike about the product?
I have nothing to report here...sorry :)
What problems is the product solving and how is that benefiting you?
ISO27001 & HIPPA compliance and certification
Drata provides confidence for SOC 2 efforts
What do you like best about the product?
The ease of using the tool. it organizes information
What do you dislike about the product?
lack of integrations with some tools we use
What problems is the product solving and how is that benefiting you?
Preparing for SOC 2 examination. Assists with identifying areas we need to work on.
Couldn't imagine a better experience to get on track for SOC2
What do you like best about the product?
Drata provided value to us on day 1. They were able to get us set up with compliant policies and a generated compliance summary report that we could share with customers even before we had our SOC2 report.
As we worked to get fully certified, the team was exceedingly helpful with resources, referrals, and one-on-one help to get us to the SOC2 certification. I can't imagine a better experience.
As we worked to get fully certified, the team was exceedingly helpful with resources, referrals, and one-on-one help to get us to the SOC2 certification. I can't imagine a better experience.
What do you dislike about the product?
Honestly, not much. The team has been amazing, the platform has been stable, and they have always been extremely quick to help us solve any questions or concerns.
What problems is the product solving and how is that benefiting you?
We initially were interested in SOC2, but now are pursuing GDPR as well because the system has been so reliable and easy to set up. Even before we were certified, the automated reports they generated helped us pass customer security reviews, which was a huge win.
Huge help for compliance
What do you like best about the product?
The account managers and security experts they make available are a huge help on understanding the nuances of compliance
What do you dislike about the product?
The platform has not always been the most user-friendly.
What problems is the product solving and how is that benefiting you?
We are getting through SOC 2 compliance for much less than if we hired an outside compliance consultant.
Tremendous Guidance and Support Throughout the Process
What do you like best about the product?
Ali and the Drata team have been highly responsive and supportive throughout the process. It gave our team a lot of confidence knowing that we had someone we could reach out to with questions or challenges at any time. Beyond that, Drata makes the process very clear and they are willing to pull in other domain experts on their team as needed.
What do you dislike about the product?
Honestly, there hasn't been any aspect of our relationship that we have disliked. We are looking at working with Drata for other compliance efforts given how smooth our initial experience has been.
What problems is the product solving and how is that benefiting you?
We started our engagement with Drata with a focus on SOC 2 compliance. Ali and the team were ready to dive in and got the process off to a great start and supported us at every step. Now, we are looking forward to Drata's help on other compliance efforts in the future.
Recommendations to others considering the product:
We spoke to several vendors before moving forward with Drata and encourage you to do the same.
Drata is a great partner that improves your security and makes audit periods easier.
What do you like best about the product?
I love all the automatic controls they have, and how they handle the different roles (CISO, auditor, etc.)
As it is continuous it helps you to keep the same level of security the whole year, not just before being audited.
As it is continuous it helps you to keep the same level of security the whole year, not just before being audited.
What do you dislike about the product?
It's a fairly young tool, and sometimes you'll find some filtering or things that are not working as expected. Not too bad, but they have some quality issues in the front-end sometimes. The controls works good and are reliable in my opinion.
What problems is the product solving and how is that benefiting you?
Keep your system secure and ready to be audited all the time during the year.
Drata made SOC 2 compliance for our lean team, reducing risk and unblocking our sales pipeline
What do you like best about the product?
Canned policy documents, automated compliance testing with best practices built-in
What do you dislike about the product?
Some of the cloudwatch monitor alerts could be smarter to see that you are monitoring all instance instead of individual instances.
What problems is the product solving and how is that benefiting you?
Outsourcing some (a lot?) of the work required to be SOC 2 compliant which reduces risk and unblocks our sales pipeline.
Drata Review - 8 months in
What do you like best about the product?
The technology integrations were the most compelling feature set. There was coverage for all of the SaaS applications within our stack that were relevant to the audit scope. The interface was much cleaner and more user-friendly than the other options that we had looked at. The support is phenomenal and the bi-weekly check-ins with the Drata team helped keep us on track.
What do you dislike about the product?
Not much to dislike. Initially, the number of supported frameworks appeared to be less than the competition but Drata has made a few additions and continues to expand their offerings in short order.
What problems is the product solving and how is that benefiting you?
Drata has enabled focused visibility to control configuration within multiple SaaS applications in a centralized and automated fashion. This automation first approach accelerated the audit process and assures continuous posture monitoring specific to scoped frameworks. Auditor partners work from within Drata and help speed up the audit cycle.
Recommendations to others considering the product:
Drata is great if your application stack is supported and you are in a cloud-first infrastructure.
Outstanding product and even better support team!
What do you like best about the product?
The most beneficial part about using Drata is the amount of time and man-hours needed to remain compliant of various audits. It also makes the process of storing information used in the audits easy, as it is all kept grouped in the same place.
What do you dislike about the product?
There is nothing about Drata that myself or my team dislikes about the Drata platform! Anytime we have issues or questions, the Drata team is quick to help in any way needed!
What problems is the product solving and how is that benefiting you?
We are now able to autonomously gather evidence and monitor our systems to ensure that they are remaining compliant. This has greatly helped the DataSeers team to focus more on innovations rather than regulations!
Recommendations to others considering the product:
I would, without a doubt, recommend Drata to anyone trying to get or maintain compoliance. This software has already saved DataSeers countless hours of work! The staff at Drata are exceptional! Above all the most useful part of Drata has been our customer success manager, Gabe Bidot. He has allowed me to leverage him in every which way to ensure a seamless transition onto the Drata platform. I cannot thank him enough for everything that he has done for us and for always having a great big smile while he does it! Thank you Gabe!
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