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Best Security and Compliance platform I've used!
What do you like best about the product?
Simplicity of use, all in one, auditor seats, first-class and speedy support. The onboarding and education is what made us choose Drata years ago.
What do you dislike about the product?
Some of the evidence seems to be mapped in a more free-form way which may be confusing to newer users.
What problems is the product solving and how is that benefiting you?
Structuring all our security and compliance controls and processes, tracking employee compliance, support with SOC2 and ISO audits.
It just works
What do you like best about the product?
Reviewing policies or trust center access requests isn't exactly a particularly enjoyable task, but of course it's something that needs to be done by any serious enterprise.
Drata makes this process as painless as possible. I have used their platform in different roles in different companies and even though I am an occasional user, I never have any problems finding my way around. I cannot stress enough how valuable it is to have such an accessible compliance platform and I really wish more business software was like Drata.
Drata makes this process as painless as possible. I have used their platform in different roles in different companies and even though I am an occasional user, I never have any problems finding my way around. I cannot stress enough how valuable it is to have such an accessible compliance platform and I really wish more business software was like Drata.
What do you dislike about the product?
I recently couldn't log in to Drata and the error message wasn't very helpful (basically saying I couldn't log in). Our company's Drata admin was also unable to see any further error details on his end.
However, Drata's support team managed to resolve the issue in just 13 minutes (!) after I emailed them, even though I was contacting them outside of their core West Coast working hours.
So as far as negative experiences go, Drata provided by far the best.
However, Drata's support team managed to resolve the issue in just 13 minutes (!) after I emailed them, even though I was contacting them outside of their core West Coast working hours.
So as far as negative experiences go, Drata provided by far the best.
What problems is the product solving and how is that benefiting you?
Ensuring that our organisation implements security best practices and meets all certification requirements.
Streamlining SOC 2 Compliance with Clarity and Confidence
What do you like best about the product?
Drata has taken a complex, often burdensome process like SOC 2 compliance and made it manageable and clear. The continuous control monitoring gives our team real-time visibility into our compliance posture, which means we’re not scrambling last minute or relying on guesswork. Integrations with our existing tools were smooth, and the platform's automation features cut down on time spent chasing documentation. Their support team has also been highly responsive and knowledgeable, which matters when you're dealing with audits and deadlines.
What do you dislike about the product?
The initial onboarding felt a bit overwhelming, there’s a lot to configure and understand upfront. Some integrations required extra manual effort to get fully functional. Also, while the dashboard is generally intuitive, a few areas could use better UI feedback when something breaks or falls out of compliance.
What problems is the product solving and how is that benefiting you?
Drata solves the problem of manual, inconsistent compliance tracking. Before, we had to rely on spreadsheets and scattered documentation, which made it hard to maintain confidence in our audit readiness. Now, Drata automates most of that work, saving time, reducing risk, and giving us real-time visibility into our compliance posture. It also makes it easier to prove our security standards to customers and auditors, which supports our growth and credibility.
A system that greatly simplified the complicated SOC2 and PCI process.
What do you like best about the product?
We tried doing SOC2 compliance on our own, and it was a complicated mess and very confusing. Drata provides a well-defined structure to follow. We simply checked off each item gradually until our score was 100%. When the auditors came in, they had minimal questions.
What do you dislike about the product?
The downside is very minimal. When a compliance test fails, the instructions for resolution could be better.
What problems is the product solving and how is that benefiting you?
Drata has simplified the SOC2 and PCI compliance process.
Streamlined SOC 2 Audit and Great Customer Support
What do you like best about the product?
Automates and streamlines day-to-day security compliance efforts with easy implementation and usage.
Amazing customer support from timely account management, tech support, and policy support.
Makes the SOC 2 audit easy and stress-free!
Amazing customer support from timely account management, tech support, and policy support.
Makes the SOC 2 audit easy and stress-free!
What do you dislike about the product?
There is no HITRUST framework yet. But I hear it's coming next quarter.
Some of the automated integrations have been problematic (e.g., github, background checks, and HRIS updates). However, I've seen great improvement and responsive fixes from Drata over time. Quite pleased with the turn-around.
Some of the automated integrations have been problematic (e.g., github, background checks, and HRIS updates). However, I've seen great improvement and responsive fixes from Drata over time. Quite pleased with the turn-around.
What problems is the product solving and how is that benefiting you?
Automated monitoring rather than manual monitoring. Huge time-savings and cost-savings.
Real-time alerts while scaling a fast-growing SaaS company.
Personnel compliance is a breeze now!
Real-time alerts while scaling a fast-growing SaaS company.
Personnel compliance is a breeze now!
Simplify and automate tedious tasks
What do you like best about the product?
Helps automate gathering audit artifacts.
What do you dislike about the product?
When session times out, sometimes the interface hangs without logging in at the drata.com homepage.
What problems is the product solving and how is that benefiting you?
Automation of gathering audit artifacts via API integrations. This helps us reduce the time spent completing audits.
Drata review
What do you like best about the product?
Features, Track all ISO/SOC2 progress in one platform
What do you dislike about the product?
Nothing as of now. Has potential to have more features
What problems is the product solving and how is that benefiting you?
ISO compliance, platform wide monitoring, vendor assessments, risk assessments, etc
Fast Support by Drata
What do you like best about the product?
The support person Terrious was knowledged and resolved it asap. It was helpful in sharing images to explain the issue.
What do you dislike about the product?
Nothing at all to methion at this ime for me.
What problems is the product solving and how is that benefiting you?
It helps us solve the complaiance.
Comprehensive Assistance from Drata Team
What do you like best about the product?
Drata is a user-friendly system that allows us to easily remain compliant, even with our non-technical employees.
What do you dislike about the product?
Coming from Vanta, I was concerned I wouldn't be able to navigate the system, but Drata is quite intuitive.
What problems is the product solving and how is that benefiting you?
As a HIPAA compliant company, we need to remain SOC2 compliant, and Drata allows us to do so.
Drata makes compliance possible in the chaos of running a business...
What do you like best about the product?
As someone who used to do compliance manually, I love how Drata uses our vendors and systems to automate much of the data collection and organization of evidence. The support is always available for questions, and the dashboard and onboarding steps simplify implementation. They walk you through the steps with questions, and once you select your auditor, they know Drata as well and can help tie up any loose ends before starting an audit.
What do you dislike about the product?
There is no downside. They have integrations with all of our cloud, development and IDP systems.
What problems is the product solving and how is that benefiting you?
Drata collects the majotity of evidence needed for our SOC 2 and HIPAA and for the manual evidence, has reminders and places to store the manual evidence when it is collected.
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