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The best compliance automation platform in existence!
What do you like best about the product?
Drata has been key to obtaining our SOC2 certification. Without their mastery of the domain, willingness to go above and beyond to help us, general friendliness, and best-in-class product, we would be lost in the wilderness. In general, the way they've stepped up to help us has been totally amazing! And not just our account executive; we've had discussions with engineers, compliance experts, and even their executive team. Everyone at Drata has been tripping over themselves to introduce themselves to us, assist us towards compliance, and generally do everything they can to better our experience. They respond to emails during the evenings, provide clear and concise guidance... it's tough to say enough positive about the Drata experience. I wish more of our business partners and vendors shared their ethos.
What do you dislike about the product?
Though Drata has the best compliance platform in the business (and lightyears ahead of their competitors), we still wish it had even more features. That said, they are improving their product every day, including recently unveiling an amazing new framework automation feature that has made our lives (and our auditors' lives) significantly easier.
What problems is the product solving and how is that benefiting you?
Drata is helping us achieve SOC2 compliance. We would be nowhere near as far along with our audit and compliance process were it not for them. And not only are we achieving process goals; we are also becoming a more secure, stronger, and mature organization, thanks to their help.
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Very happy with Drata & the support team
What do you like best about the product?
The automation & constant monitoring Drata provides is very impressive. It's all very self-explanatory getting set up. Any questions I have are promptly answered by our contact, Andrew. Andrew is very knowledgeable and willing to help whenever he can.
What do you dislike about the product?
I haven't experienced anything negative with Drata. It's made the SOC2 process much more manageable.
What problems is the product solving and how is that benefiting you?
Drata has helped us figure out what we lack with the necessary security controls needed for SOC2.
Clean, seamless, fast, and technically sophisticated SOC 2 compliance experience
What do you like best about the product?
Drata has a slick enterprise platform experience, a clean design, and a very helpful staff. Drata automated much more of the experience than I was expecting.
What do you dislike about the product?
As of this writing, Drata is still fairly new. Some integrations are still being built, and small (non-critical) hiccups during setup and employee onboarding are happening here and there.
What problems is the product solving and how is that benefiting you?
My company is using Drata to improve our security posture to both bolster the robustness of the company and to enable our sales team to address large enterprise clients.
Helps me stay organized!
What do you like best about the product?
Drata's intent is to make it easy for organizations to get themselves organized in advance of a security review, and the platform delivers. The inclusion of 20 policy templates made much quicker work of policy set-up and implementation, the workforce auditing made it so - with a quick glance - I could see who in my company still needed to complete some security work, and the controls ensured that I 'crossed my t's and dotted my i's' in advance of the audit. Additionally the customer support team is PHENOMENAL.
What do you dislike about the product?
Although there are a very few UX pieces that could use some minor improvements, the Drata customer support team has been *incredibly* responsive to feedback and my multitude of questions about audit preparation.
What problems is the product solving and how is that benefiting you?
Drata helps me increase the security posture of my organization, prepare for audit, and provides a tool that helps our organization demonstrate our commitment to security to potential partners - making it a critical component of our growth strategy.
Drata really helped my company get our SOC2 information consolidated quickly.
What do you like best about the product?
Customer support, pre-built policies, and easy access for our users to set up their accounts on their own.
What do you dislike about the product?
Nothing, everything worked as advertised.
What problems is the product solving and how is that benefiting you?
We needed to update our existing policies. Drata comes with every policy you need to be SOC2 compliant and made it easy to customize them for our specific business. Drata also provided a login and wizard for each of our employees to submit their background check, accept our policies, and complete their security awareness training quickly and simply.
Recommendations to others considering the product:
If I ever needed to help another company become SOC 2 compliant, Drata would be my first call.
An easy way to manage SOC 2 compliance
What do you like best about the product?
Drata streamlines SOC 2 compliance and makes it easy to identify problems in our infrastructure that could delay the process. I'd recommend Drata to anyone looking to improve their security posture.
What do you dislike about the product?
An even easier way to add evidence for controls not automatically monitor by Drata would be great
What problems is the product solving and how is that benefiting you?
When we started the SOC 2 process we didn't know what changes to our technical infrastructure and company we needed to make. Drata makes it easy to track your progress towards compliance and tells you exactly what tasks you need to finish.
Absolutely the way to go for SOC2
What do you like best about the product?
Drata not only helps with compliance monitoring but also gives you a todo list of things to address. The breadth and depth of tests keeps evolving to help reduce/eliminate the annual SOC2 audit pressure. Having been through SOC2 without Drata I can't imagine starting the SOC2 journey without a tool like this.
It integrates with so many things so manual efforts are almost eliminated. Individual compliance is often challenging but Drata helps with both conducting the annual training as well as tracking and reminding people.
It integrates with so many things so manual efforts are almost eliminated. Individual compliance is often challenging but Drata helps with both conducting the annual training as well as tracking and reminding people.
What do you dislike about the product?
Most of the compliance testing works right out of the box. However, if you use non-standard tools, there is currently no automated integration. They do allow evidence upload but it isn't automated. This issue is pretty minor since it only impacts 1% of the tests for us.
What problems is the product solving and how is that benefiting you?
Provides fully automated and constant compliance monitoring for SOC2. Provides a solid and clear audit evidence trail for the annual audit.
Happy Drata Customer
What do you like best about the product?
Ease of use, reasonable pricing, and their partnerships make the entire SOC 2 process super simple.
What do you dislike about the product?
I didn't find anything I didn't like. It was all a great experience.
What problems is the product solving and how is that benefiting you?
We're solving a trust and confidence problem with our customers, shareholders, and regulators: confidence customer data is properly secured.
Visionary product and excellent customer service
What do you like best about the product?
We evaluated multiple solutions before picking Drata. Their integrations are super quick and self-serve, and their product is robust and user-friendly. They are adding new features all the time, and our employees love it. Most importantly, their customer success team is amazing. Any time we've had a question, they've answered within minutes, and they go above and beyond to help us understand security and compliance best practices.
What do you dislike about the product?
Nothing comes to mind. Drata is a relatively new company in this space so there are some integrations which are still on the roadmap, but they're adding them really quickly and after they recently launched the Justworks integration, we're fully covered.
What problems is the product solving and how is that benefiting you?
Drata helped us get ready for our SOC II Type 2 audit and also introduced us to a great auditor (who we're now working with).
Drata helps exponentially to get SOC2 chaos under control
What do you like best about the product?
Drata has a very nice, modern interface that is quite easy to use. The developers have well-planned out what is required for evidence uploads to make a strong case for SOC2 compliance and the UI makes it easy to see how to resolve an issue, while constantly displaying a realistic "Passing Score" on your compliance efforts.
What do you dislike about the product?
Nothing to dislike yet. So far the system is working as promised.
What problems is the product solving and how is that benefiting you?
Drata is helping our organization to prepare for SOC2 compliance audit and will help to support on-going compliance efforts in the future.
Recommendations to others considering the product:
There are a few vendors in the SOC2 automated compliance space, and I recommend you take a look at all of them. However, after my investigation I decided upon Drata as our SOC2 compliance tool and have been very satisfied with the decision. They have excellent customer support for when I need help and the tool has been instrumental in getting my organization to SOC2 compliance.
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