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External reviews

103 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Paul N.

The best Security Automation Product I ever worked with !

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
Super easy to operate. I was building so little on our legacy SOAR. With TORQ, I am doing now more than 100 use cases in production ! It`s incredible ...

More than welcome to chat about my experience with their AMAZING TEAM . That`s a BIG DIFFERENTIATION from anyone on the market rigth now.
What do you dislike about the product?
I have no yet found something I dislike.
What problems is the product solving and how is that benefiting you?
I am fully automating my IAM processes, going to as little as 2 analysts for managing more than 25k users. Made my life SUPER EASY.

Also my TI enhancements are SUPER EASY NOW.

Third is my Cloud Security posture. I can actually take action on WIZ results.
AMAZING.


    Security and Investigations

NextGen Automation Tool

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
The simplicity of the product and the ablility to connect to many resources and integrations
Saves time and eliminates the need for writing scripts
What do you dislike about the product?
Only automation without Case Management options
What problems is the product solving and how is that benefiting you?
Saves time and the need of writing integrations


    Marketing and Advertising

Torq Hyperautomation succces

  • May 08, 2023
  • Review verified by G2

What do you like best about the product?
it's flexability and the time saved instead of writing scripts.
What do you dislike about the product?
nothing I dislike by now (using over a year)
What problems is the product solving and how is that benefiting you?
it solves the need to learn code. Anyone can use it simply and easily. Can be used for much more then security automation. Also the support is beyond what I have ever experienced.


    Albert Z.

Powerful and easy to get things running automation

  • May 08, 2023
  • Review verified by G2

What do you like best about the product?
Having good set of features that allows you to get started very quickly without setting environments, deal with cloud specific products but one agnostic process.
What do you dislike about the product?
In some use cases where combination of conditions are too great the readability of a workflow may be a bit cluttered.
What problems is the product solving and how is that benefiting you?
Unlike code, since all the integeations are live in the same place its much easier to reuse existing integrations when starting a new project/task.


    Information Technology and Services

Great product

  • May 08, 2023
  • Review provided by G2

What do you like best about the product?
assist in automating processes easily and without development knowledge. can save lots of hours that were spent on manual tasks. great customer service with high availability
What do you dislike about the product?
it might take some time to establish the onboarding/ integration of new systems to the scope.
What problems is the product solving and how is that benefiting you?
assist in automating processes easily and without development knowledge. can save lots of hours that were spent on manual tasks. great customer service with high availability


    Computer & Network Security

Torq Review

  • May 07, 2023
  • Review verified by G2

What do you like best about the product?
Many easy integrations, quick to learn how to use, great support team
What do you dislike about the product?
The UI is nice but could be improved, it can't digest large inputs
Can't create multiple tenants in the application (e.g., for different teams to use)
What problems is the product solving and how is that benefiting you?
Torq can easily automate many things and can save a lot of work time, or to enable things that manually aren't possible to do


    Computer Games

No code solution for security and R&D

  • May 07, 2023
  • Review verified by G2

What do you like best about the product?
Easy use and creating automation, fast impact
What do you dislike about the product?
There are some unsupporting tools to use torq.
there are limitations to using some tools like python projects.
What problems is the product solving and how is that benefiting you?
Pain points to automate security proccess.


    Ron A.

Very satisfied using Torq for automations

  • May 05, 2023
  • Review verified by G2

What do you like best about the product?
Integrated with many platforms easily and fast effective supporting
What do you dislike about the product?
Not found anything I dislike in Torq, this is very good product with amazing support
What problems is the product solving and how is that benefiting you?
Automation for process from end to end. And boost things up really quickly with minimal effort


    Computer Games

Maximizing Cybersecurity Efficiency with Torq: A Balanced Perspective

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
Torq's hyperautomation platform is a game-changer in the cybersecurity landscape. Its ability to rapidly identify, integrate, and automate a wide range of business and IT processes is truly impressive. The platform's security-first architecture, designed by industry veterans, ensures that our organization is well-protected against evolving threats. The ease of deployment and seamless integration with existing systems make Torq an invaluable addition to our security infrastructure.
What do you dislike about the product?
Customization: The platform's out-of-the-box automation capabilities may not cover all specific use cases, which might require additional customization. We often invest extra time and resources to adapt the platform to our specific needs if it's by Python steps or generic HTTP steps.

Training and Adoption: As with any advanced technology, there may be a learning curve for employees who are new to Torq. Ensuring proper training and support must be provided to help users quickly adapt and make the most of the platform is essential.
What problems is the product solving and how is that benefiting you?
Reducing workload and response time: By automating threat detection and response, Torq minimizes the manual effort required to manage security incidents. This allows me to focus on higher-priority tasks and ensures faster resolution of threats.

Streamlining security processes: Torq integrates and automates various security tools and processes, simplifying my overall security operations. This leads to increased efficiency and better use of resources in managing complex security infrastructures.

Enhancing incident management: Torq's ability to quickly identify, vet, and integrate security incidents enables more efficient and effective threat remediation. This results in a more robust security posture and reduces the risk of damage from security breaches.

Minimizing human error: By automating security processes, Torq helps reduce the likelihood of human errors that could lead to security vulnerabilities or overlooked threats. This ensures a higher level of accuracy and reliability in my security operations.

Facilitating collaboration: Torq's platform promotes better collaboration among my security team by providing a unified view of our security posture. This makes it easier for team members to work together in identifying and resolving security issues.

Enabling scalability: As my organization grows, Torq helps me scale my security efforts by automating tasks and processes that could become more challenging to manage. This ensures that my security infrastructure remains effective and agile as the organization expands.

Supporting compliance and reporting: Torq's automation capabilities assist me in maintaining compliance with industry regulations and standards. The platform simplifies the process of monitoring and reporting security-related data, reducing the risk of non-compliance penalties.


    Financial Services

One of the best security solutions I've worked with

  • May 03, 2023
  • Review verified by G2

What do you like best about the product?
1. The best support I ever received from any vendor
2. Convenient prices for Production, with zero cost on development and tests
3. Much more flexible and feature rich than alternatives (also releasing new features almost every week)
What do you dislike about the product?
Some UI bugs, especially with big workflows and multiple changes in a short time.
What problems is the product solving and how is that benefiting you?
Single solution for all security automation and tools that the security team needs.
Reduced the need to have multiple scripts with reused code.
Gained new abilities and insight that wasn't possible before