Torq HyperSOC™
TorqExternal reviews
156 reviews
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Fast Automation and secure pipeline of operation
What do you like best about the product?
Torq is helping to reduce time and efficient in operation tasks and actions, easy integration with different tools and systems.
It's not only for security teams but for IT and other operation teams
Support is amazing, and features requests are deleived fast
It's not only for security teams but for IT and other operation teams
Support is amazing, and features requests are deleived fast
What do you dislike about the product?
not much, the support of different systems sometimes take time.
What problems is the product solving and how is that benefiting you?
Time and developing, it's a fast tool and very positive ROI
A very efficient tool for security operations.
What do you like best about the product?
Torq is a very powerful tool, especially in speed of automating security tasks and it makes it a very important tool for all security operations.
Another thing that I like about Torq is the ease of use. It can be easily used by any user with a short training.
Another thing that I like about Torq is the ease of use. It can be easily used by any user with a short training.
What do you dislike about the product?
One drawback that can be considered is the cost of Torq.
What problems is the product solving and how is that benefiting you?
Torq helps a lot in automation of security operations, thus our team can respond to threats in a short manner. I can say that I am able to investigate security incidents only by using Torq.
Improve efficiency and reduce manual work with Torq's low code security automation platform
What do you like best about the product?
One thing that I like very much about Torq is its ability to connect seamlessly with other on-premise and cloud based applications and stacks. Also, the customer service provided by the team is very good and appreciatable. Torq also has a wide range of useful low code application development features which I like.
What do you dislike about the product?
More number of knowledge base documents are required for new users to understand the platform. But apart from that I do not have any other complaints.
What problems is the product solving and how is that benefiting you?
One main problem solved by Torq is the seamless security automation and low code application development. Torq is a major time saver for us and allows to easily improve our overall efficiency.
Automate your company's security flows, correct breaches and adopt a reliable system.
What do you like best about the product?
What I liked most about this software is that you can work in different environments, highlighting the hybrid environments, implement this service in the cloud between all our teams was easy, the software is entirely versatile because we can handle it from a local environment, in the cloud or a hybrid system as highlighted above, Torq provides support for all programming and languages, scripts can be run very easily from any computer, is fully automatable, including the part of containers a very effective solution because we can automate and implement them without any difficulty in the process. The native architecture is special, the software adapts to any situation and is self-scalable.
What do you dislike about the product?
The alerts used to identify suspicious software can be improved, the software templates are very repetitive, you can be more creative with these products and more widget options can be added, especially for analysis. I also believe that all Torq users need more training and an update from the academy on how to use the program would be helpful as we cannot find information about this software on the web. The current learning curve of the program needs to be reduced, we encountered some employees in handling the program who have found difficulty in some of the options provided.
What problems is the product solving and how is that benefiting you?
We needed to automate the security of our web workflow and found Torq to be an optimal solution for our company, we have reduced alerts greatly as security has been improved since implementing the program, our IT analysts are very satisfied with the results of the software, the dexterity and automation has allowed us to create a secure architecture for all our users, the integration with other products such as AWS, Microsoft and popular programming languages has made it very versatile within our infrastructure.
An incredible, well-grounded, and unrivaled Hyperautomation Platform. Great SOAR Product.
What do you like best about the product?
It is simple to deploy and get started quickly with Torq in minutes. It allows me to orchestrate and automate complex security and IT infrastructure tasks and workflows. It has a dedicated and top-notch technical customer support team that responds to all our inquiries quickly. It reduces MTTD and MTTR of security incidents.
What do you dislike about the product?
I haven't encountered any flaw with Torq as it suits best all our needs.
What problems is the product solving and how is that benefiting you?
It reduces cybersecurity threat attacks. It facilitates fast investigation, detection, and responding to security incidents. It's cost-effective and time-saving.
Automate your company's entire security infrastructure.
What do you like best about the product?
The software is simple, and the interface is easy to understand, I like the customization of the input panel especially the dark mode, I think it gives a lot of personality to the program. The data transformation options are exceptional I think Torq is doing an excellent job in this section, the implementation and installation is very easy to do, and the support team has been friendly with any concerns of features about the software. Options such as drag and drop are a lot of fun and I love being able to perform these actions, frequent use of opportunities to create powerful workflows and automation make it a very complete tool throughout its structure. It can be used on a daily basis as it detects threats in real time, at all times the anomalies are controlled.
What do you dislike about the product?
The modality they offer for the demo tests are not the best, they do not provide many options for a complete test of the program, the integrations are scarce, it would be very useful a cell phone application where we could manage all the threats, little information about the program, it would be very useful to have access to educational material to better understand the program, it is very simple, but I think they can improve the whole operation of the program in general.
What problems is the product solving and how is that benefiting you?
We are a company designed to provide advanced technological services, in our case we needed a tool that would provide us with computer security at all times, so we decided to hire Torq and I must say that we are very satisfied with the operations and services provided, in our area development of web applications and websites we have been able to shield security all our projects obtaining a better customer confidence at all times, the detection of anomalies and elimination of the same are the main reasons for hiring security services, automation of the protection of all our servers and obtaining quality data has benefited us a lot. It has also allowed us to detect obsolete accounts and deactivate them, as well as requests to users to validate suspicious activities that we detect in their environment, the integration with chatbot for customers support is another important point we have.
Getting service for Torq system
What do you like best about the product?
Availability of team.
Torq performing tasks and automation.
third-party tool that gives us the option to not be exposed for
Torq performing tasks and automation.
third-party tool that gives us the option to not be exposed for
What do you dislike about the product?
Sometimes working with Torq as a third party does not perform us the option to sync with our system.
What problems is the product solving and how is that benefiting you?
Supply the ability for third-party vendors to get our alerts and perform actions without giving them access to our env.
Effective Cloud Operations Automation Package.
What do you like best about the product?
- Easy to automate multiple project cloud processes.
- Tool for reducing manual operations.
- Powerful system for creating cloud data analytics.
- Functional integration features.
- Big data manipulation is easy.
- Tool for reducing manual operations.
- Powerful system for creating cloud data analytics.
- Functional integration features.
- Big data manipulation is easy.
What do you dislike about the product?
Easy tools to get used to, and the training does not require much time. There are no issues with the functions, and the technical aspects are amazing.
What problems is the product solving and how is that benefiting you?
- Effective Cloud operations Automation solution.
- Scheduling is perfect and time management is nice.
- Real-time analytics creation tool.
- Manual operations minimization system.
- Scheduling is perfect and time management is nice.
- Real-time analytics creation tool.
- Manual operations minimization system.
Great customer support & works with many different API's
What do you like best about the product?
Ease of automating procedures for phishing playbooks to help remediate affected accounts
What do you dislike about the product?
Fewer steps to create playbooks would be helpful; the number of steps can be tedious.
What problems is the product solving and how is that benefiting you?
Automating the triage process of when users in the company click on phishing links saves plenty of time. It does help me be more productive as well.
NextGen Automation Tool
What do you like best about the product?
The simplicity of the product and the ablility to connect to many resources and integrations
Saves time and eliminates the need for writing scripts
Saves time and eliminates the need for writing scripts
What do you dislike about the product?
Only automation without Case Management options
What problems is the product solving and how is that benefiting you?
Saves time and the need of writing integrations
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