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External reviews

98 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Games

Simplify the complex stuff

  • November 26, 2023
  • Review verified by G2

What do you like best about the product?
Their support is very engaging, constantly adding new features and integrating with existing toolset is straightforward.
What do you dislike about the product?
It is sometimes requried to get acquainted with the "torq" way of implementing logical flows for someone who comes from code background.
What problems is the product solving and how is that benefiting you?
Stopped maintaining bunch of lambda functions and debug code, especially when new team members onboarded it is much easier to get them in the loop and start using it than to dig into proprietary code base.


    Ahsan R.

Great Automation and Response Platform.

  • November 22, 2023
  • Review provided by G2

What do you like best about the product?
Torq plays a vital role in minimizing cyber security threats. It provides a user-friendly interface, eliminating the need for coding skills. Also, it integrates with various third-party applications, streamlining security operations through automation. It enables swift detection and response to security incidents, effectively reducing the mean time required to resolve any incidents.
What do you dislike about the product?
I haven't come across any problem while using Torq, as it consistently performs as expected and fulfils its intended functions.
What problems is the product solving and how is that benefiting you?
It helps us to perform administrative task manually and is susceptible to errors. Ineffective communication channels may impede collaboration among teachers and students.


    Darrin S.

The biggest advantage is its extensive connectivity library

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
The interface provides a fantastic method to visualize the stages we are developing, and gives me units with advanced capabilities to manage and automate security operations. And reference sets are very useful. It is also a good platform when we consider automation in process.
What do you dislike about the product?
It is powerful but takes time for proper setup. That's why me need more guidance on how to configure guides, the use of functions and workflows.
What problems is the product solving and how is that benefiting you?
The tool allows you to create and use a very useful dynamic workflow. Very userful for incident response and, above all, to obtain orchestration and rapid responses. Also organizes incident response and facilitates the presntation of information to leadership.


    Rebeca M.

Integration with other tools

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
Visual graphs are very useful in real time to detect problems. and I like that the automation of workflows saves time and that detailed tracking and analysis of suspicious events is provided.
What do you dislike about the product?
It is a very high priced tool, the normal user cannot afford it. But regarding its application I did not find many disadvantages.
What problems is the product solving and how is that benefiting you?
It helps me scale my containers in a very easy way. It also helped me meet my requirements compared to other tools. Plus, it does away with security resolution in a single tool. And threat visualization is the best.


    hrishikesh K.

Anomalies are no longer a problem, implement Torq in your company.

  • November 20, 2023
  • Review verified by G2

What do you like best about the product?
The user interface of Torq.io is amazing I love all the functions to which I have access, setting a penalty timer is very simple, it is possible to configure workflow templates with variable times, the integration with CloudFlare for command management is very complete. By integrating with slack I can detect anomalies for example in messages, obtaining the IP address of the anomaly and a lot of information for network blocking. The service directly blocks the addresses that contain harmful elements and eliminates them, always executes the same route, it is very easy to configure and implement, it is possible to obtain statistics where we can see if the IPs that have been analyzed represent a threat, everything is organized in such a way that we can detect if the IP is harmless or malicious, I think the program is essential for computer security.
What do you dislike about the product?
The information about errors on the website does not always provide the solution, I have had to resort to consultations with external agents to solve problems within the platform, I think the support team should take more seriously the solutions for users. On some occasions when I have wanted to recover an event, it tells me that the Token to the carrier is not valid, I don't know what I am doing wrong, I hope for a solution. Importing workflows from another account can be the most complicated task if you are not familiar with the program, they only use one format and it is very ambiguous.
What problems is the product solving and how is that benefiting you?
Currently, we provide services in web technology and mobile technology, as well as server configuration and administration, so we always face situations where some malicious software wants to solve our security and that of our users, or wants to harm the projects we work on, with Torq.io we have managed to detect all software that may be harmful, channel and remove it, maintaining a secure network for all our workflow.


    Sandra M.

Helpful and flexible support for direct communication with the team

  • November 19, 2023
  • Review provided by G2

What do you like best about the product?
I love that it's easy to use and some pre-designed commands for some tools. also the ease with which payloads, authentications can be created. Torq also offers an incredibly easy-to-use interface. And what I like most is that it allows us to quickly automate solid tasks.
What do you dislike about the product?
It is difficult to understand the meaning of the website documentation. y Some tasks can be difficult to debug, plus it can be frustrating to figure thigs out at first.
What problems is the product solving and how is that benefiting you?
I like that it gives me easy integrations with many of our providers, as well as autocomplete functionality. Apart from its simple automation, clear view of stories, quick action templates, it helps me carry out activities faster.


    Oren A.

Speed up security process with Torq

  • November 19, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and make the team much more efficeant and Speed up security process with Torq
What do you dislike about the product?
beacause it is so easy to creqate automation we jump into configuration without design
What problems is the product solving and how is that benefiting you?
Data enrichment / engae with users and solve issues automaticly


    Walter D.

Offers an intuitive, easy-to-use interface for creating automation workflows

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
I love that it helps us automate and optimize our incident response processes. And the connectivity with other apps is really amazing. Plus, the customer support seems to be very responsive. and the technical support team is easy to talk to, they will be happy to help you understand and learn.
What do you dislike about the product?
There's not much I dont't like, but the learning curve can be a little steep, and I also find it to be a little expensive but it makes up for it with all its features.
What problems is the product solving and how is that benefiting you?
The ease of use has allowed us to build numerous stories in short time, and is solving our need for a security automation tool. and if we ever had problems, we could always rely on their support team.


    Saruni N.

My satisfactory and remarkable Experience with Torq Hyperautomation.

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
Torq Hyperautomation threat intelligence capability is my favourite aspect as it allows me to quickly hunt threats and to proactively search malicious security activities.I use this tool to automate repetitive security tasks hence saving time.It also enables me to detect and resolve security threats.It enhance rapid investigation of security incidents.
What do you dislike about the product?
I'm currently having the best experience with Torq Hyperautomation and there is no challenge that limits it's performance capability and efficiency.
What problems is the product solving and how is that benefiting you?
Quick integration with most applications used in our organization thus improving performance and efficiency.It reduces MTTD and MTTR.It strengths and improves our organization security posture.


    Kenneth A.

An incredibilistic,brilliantastic and especial Security Orchestration, Automation and Response Tool.

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
It's simple and fast to get started with Torq because it doesn't require any API or coding knowledge.It allows me to quickly detect,investigate and respond to security threats in real-time thus cutting down Mean Time To Detect and Mean Time To Resolve security incidents.It automates with almost every application that use in our organization.
What do you dislike about the product?
I got no disregards concerning this tool as it exceeded my expectations.
What problems is the product solving and how is that benefiting you?
It enables ease to create and deploy automated workflows and processes.It also cost-effective.