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External reviews

98 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

A Powerful and Easy-to-Use Workflow Automation Platform

  • November 08, 2023
  • Review verified by G2

What do you like best about the product?
Torq is a powerful and easy-to-use workflow automation platform that can help businesses of all sizes save time and improve efficiency.
What do you dislike about the product?
Torq does not integrate with all third-party applications, which can make it difficult to automate some tasks.
What problems is the product solving and how is that benefiting you?
Torq can be used to automate the process of creating new employee accounts, assigning permissions, and providing training materials.


    Dancho I.

Without having coding experience you can use it without problems

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
This software is excellent for me because of its ease of use and without having to enter codes, it can be used fluently. In addition, the multiple integrations are excelent and the experience provided by the interface is amazing. In addition, functions with different APIs, security orchestration, and cdocumentation it is extensive improves learning.
What do you dislike about the product?
It cna be somewhat slow in certain functions and is somewhat uncomfortable to navigate between threads.
What problems is the product solving and how is that benefiting you?
Torq is amazing for creating workflows, automating processes, sorting them neatly and easily connecting to Saas tools, solving many problems at work and everything has been positive because anyone can use it and you dont need to be an expert.


    Andrew B.

Simple product with powerful features

  • November 08, 2023
  • Review verified by G2

What do you like best about the product?
I like the flexibility and that it helps automate processes, it also eliminates heavy lifting and its integration are excellent.
What do you dislike about the product?
I dont find anything wrong with it, so far everything is going in the rigth direction.
What problems is the product solving and how is that benefiting you?
Problem solved: Time savings, automated processes, improved security and everything in one place.


    Jose P.

Excellent tool to create automation and improve workflow

  • November 07, 2023
  • Review verified by G2

What do you like best about the product?
I like how fluid this tool runs and I loved that its easy to use and offers a lot of integrations and automation of things that help us and have a big impact. I also loved that it changes they way we work because it works with different types of APis, which is effective.
What do you dislike about the product?
Some features can be a little confusing and the user interface doenst help.
What problems is the product solving and how is that benefiting you?
This product addressed our processes, which we were able to automate and save a lot of time by improving security and end-to-end processes and the improvement in workflow and security is notable, which was also beneficial because we did not strain as before.


    Leslie R.

Simple automation product with great flexibility and easy to use

  • November 06, 2023
  • Review verified by G2

What do you like best about the product?
I like that it is easy to use and that its features are excellent and the support is effective and responds quickly to resolve questions. I also liked that it is reliable so it is used safely with a lot of confidence.
What do you dislike about the product?
The admin interface can be a bit dated and is also glitchy is certain areas that become inaccessible.
What problems is the product solving and how is that benefiting you?
One of the benefits was saving time with the automation of processes and having greater security in the cloud. It also helps us a lot with incident reporting and everything related to security orchestration.


    Leisure, Travel & Tourism

Great experience so far

  • November 06, 2023
  • Review verified by G2

What do you like best about the product?
Really easy to automate daily tasks and create your own workflows.
What do you dislike about the product?
Nothing so far. We did not encounter any challenge while using it.
What problems is the product solving and how is that benefiting you?
Torq is making it easier in terms of searching specific items. There is no need of manually accessing different tools in order to gather data.


    Carter L.

New Security Orchestration tool with promising

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
Torq has great support and continues to improve its platform based on users feedback. The UI is easy to use and provides greate visuals on the running of applications. The integrations are very easy to set up and use, and Torq has provide detailed instructions on how to set up most connectors.
What do you dislike about the product?
The modules for the different application tend to only have the most popular options and does not include the full API for each integration leading to the need to manually devolp an API call.
What problems is the product solving and how is that benefiting you?
Torq is solving Orechestration between our Security tools and Auditing.


    Yaron S.

Fast Automation and secure pipeline of operation

  • November 01, 2023
  • Review verified by G2

What do you like best about the product?
Torq is helping to reduce time and efficient in operation tasks and actions, easy integration with different tools and systems.
It's not only for security teams but for IT and other operation teams
Support is amazing, and features requests are deleived fast
What do you dislike about the product?
not much, the support of different systems sometimes take time.
What problems is the product solving and how is that benefiting you?
Time and developing, it's a fast tool and very positive ROI


    Pedro B.

Best tool to automate security!

  • October 31, 2023
  • Review verified by G2

What do you like best about the product?
The simplicity of automating stuff to remove the manual human carbon from the flow!
What do you dislike about the product?
Sometimes the UI is slow, when the flow is big.
What problems is the product solving and how is that benefiting you?
Automate all the manual tasks (like some phishing email analysis)


    Robert B.

A very efficient tool for security operations.

  • October 31, 2023
  • Review verified by G2

What do you like best about the product?
Torq is a very powerful tool, especially in speed of automating security tasks and it makes it a very important tool for all security operations.
Another thing that I like about Torq is the ease of use. It can be easily used by any user with a short training.
What do you dislike about the product?
One drawback that can be considered is the cost of Torq.
What problems is the product solving and how is that benefiting you?
Torq helps a lot in automation of security operations, thus our team can respond to threats in a short manner. I can say that I am able to investigate security incidents only by using Torq.