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95 reviews
from G2

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    Computer Games

Maximizing Cybersecurity Efficiency with Torq: A Balanced Perspective

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
Torq's hyperautomation platform is a game-changer in the cybersecurity landscape. Its ability to rapidly identify, integrate, and automate a wide range of business and IT processes is truly impressive. The platform's security-first architecture, designed by industry veterans, ensures that our organization is well-protected against evolving threats. The ease of deployment and seamless integration with existing systems make Torq an invaluable addition to our security infrastructure.
What do you dislike about the product?
Customization: The platform's out-of-the-box automation capabilities may not cover all specific use cases, which might require additional customization. We often invest extra time and resources to adapt the platform to our specific needs if it's by Python steps or generic HTTP steps.

Training and Adoption: As with any advanced technology, there may be a learning curve for employees who are new to Torq. Ensuring proper training and support must be provided to help users quickly adapt and make the most of the platform is essential.
What problems is the product solving and how is that benefiting you?
Reducing workload and response time: By automating threat detection and response, Torq minimizes the manual effort required to manage security incidents. This allows me to focus on higher-priority tasks and ensures faster resolution of threats.

Streamlining security processes: Torq integrates and automates various security tools and processes, simplifying my overall security operations. This leads to increased efficiency and better use of resources in managing complex security infrastructures.

Enhancing incident management: Torq's ability to quickly identify, vet, and integrate security incidents enables more efficient and effective threat remediation. This results in a more robust security posture and reduces the risk of damage from security breaches.

Minimizing human error: By automating security processes, Torq helps reduce the likelihood of human errors that could lead to security vulnerabilities or overlooked threats. This ensures a higher level of accuracy and reliability in my security operations.

Facilitating collaboration: Torq's platform promotes better collaboration among my security team by providing a unified view of our security posture. This makes it easier for team members to work together in identifying and resolving security issues.

Enabling scalability: As my organization grows, Torq helps me scale my security efforts by automating tasks and processes that could become more challenging to manage. This ensures that my security infrastructure remains effective and agile as the organization expands.

Supporting compliance and reporting: Torq's automation capabilities assist me in maintaining compliance with industry regulations and standards. The platform simplifies the process of monitoring and reporting security-related data, reducing the risk of non-compliance penalties.


    Financial Services

One of the best security solutions I've worked with

  • May 03, 2023
  • Review verified by G2

What do you like best about the product?
1. The best support I ever received from any vendor
2. Convenient prices for Production, with zero cost on development and tests
3. Much more flexible and feature rich than alternatives (also releasing new features almost every week)
What do you dislike about the product?
Some UI bugs, especially with big workflows and multiple changes in a short time.
What problems is the product solving and how is that benefiting you?
Single solution for all security automation and tools that the security team needs.
Reduced the need to have multiple scripts with reused code.
Gained new abilities and insight that wasn't possible before


    Idan P.

Torq is a Ultimate Solution for Security and Operations

  • April 24, 2023
  • Review verified by G2

What do you like best about the product?
I have been using Torq for some time now and I am extremely impressed with its ease of use and native integrations. Creating automations on Torq is a breeze and the platform has a wide range of native integrations that make life a lot easier. The tool has saved the security team a considerable amount of effort and time by automating my manual work processes. Furthermore, the Torq team and support are exceptional. They are always on hand to offer guidance and assistance whenever needed. Overall, I highly recommend Torq to anyone looking for a reliable tool that can help improve efficiency and streamline workflows.
What do you dislike about the product?
While Torq is a fantastic tool for streamlining workflows and automating processes, I did notice that it lacks certain incident manager capabilities. However, this does not detract from the fact that Torq is an incredibly useful platform for managing security and operational processes. The platform is intuitive and easy to use, and the level of support provided by the Torq team is excellent. Overall, I would still highly recommend Torq to anyone looking for a powerful automation tool.
What problems is the product solving and how is that benefiting you?
Torq is solving problems related to security and operational processes by reducing alert fatigue, improving incident response time, and automating manual and repetitive processes. Its native integrations have helped to streamline workflows and make the overall process more efficient. The benefits of using Torq include increased efficiency and reduced workload.


    Information Technology and Services

No Code /Low Code Automation that Just Works

  • April 21, 2023
  • Review verified by G2

What do you like best about the product?
Ease of using the workflow builder to design custom automation playbooks. Ability to add custom API and webhook steps to integrate with non-supported response actions. Learning curve was significantly smaller than comparable SOAR products.
What do you dislike about the product?
Doesn't have as mature of an ecosystem as some of the larger SOAR vendors, but is quickly adding them.
What problems is the product solving and how is that benefiting you?
Automate key security operations processes, including threat enrichment workflows and automated response into security tools. Slackbot workflows make it easy to integrate into collaboration tools.


    Computer & Network Security

No-code in no-time that will change your life

  • April 20, 2023
  • Review verified by G2

What do you like best about the product?
The smooth ui, the easy of debugging and the widely running capabilities help get amazing and powerful results in very short development time.
What do you dislike about the product?
Any feature I might need or miss is mostly be found in the next release.
What problems is the product solving and how is that benefiting you?
Torq help me with two main business issues:
1) the security team is not scalable and have limited time and resources.
2) maintenance of several tools and integrations.