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External reviews

95 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Samruddha S.

The best Cyber Security Platform

  • January 19, 2024
  • Review provided by G2

What do you like best about the product?
It is one of the easiest installatiom, Cyber Security platform which ensures the safety and security issues to not occur. It has everything automated and is a no code low code platform and incase any incident occurs it helps to respond to tjem quickly so that there is no damage which occurs and helps in email security as well.
What do you dislike about the product?
It should have a better technical documentation so that even a Non-Tech person can understand it can also hire good technical support people who have more clarity on how to serves and help the clients and end users
What problems is the product solving and how is that benefiting you?
If there is something fishy happening in the network or some kind of problem then it helps a lot to detect them quickly and helps to mitigate them. It has an amazing response time by which the reources don't have to waste multiple man hours to check that whether there are any anomolies in the network and once an alert pops in then only the resource has to resolve it and thereby increases productivity. and security.


    Kathryn G.

Security tool with data collection functionality

  • January 07, 2024
  • Review provided by G2

What do you like best about the product?
I like the ability for scheduled search queries. Provides multiple predefined connectors to integrate. It has a very easy to use user interface. I like its incoming threat detection features. It is a fantastic tool for reviewing logs.
What do you dislike about the product?
Sometimes their customer service takes a long time. Integration with other applications is sometimes complicated. It also takes a while to learm how to use it.
What problems is the product solving and how is that benefiting you?
It helps analyze large amounts of data to detect any threats. Its is a good tool for monitoring. It has given us a secure platform. Can connect with multiple data sources. Provides a unique solution for detection.


    Hebert S.

The incident management view is simply amazing

  • January 06, 2024
  • Review provided by G2

What do you like best about the product?
The customer support is excellent and the integration with Torq logic apps is the best part. And it has a great user interface and also very beginner friendly. I can also add additional connections to other third-party services and systems, it is also quite easy and quick to implement.
What do you dislike about the product?
While the user interface is generally intuitive, creating highly customized queries and manuals can require a steep learning curve.
What problems is the product solving and how is that benefiting you?
Torq provides multi-tenant security posture and compliance ratings. Additionally, we were able to integrate data from various sources, which included different on-premises and cloud environments.


    Prakash B.

improving safety and security

  • January 05, 2024
  • Review provided by G2

What do you like best about the product?
-It is simple to use Torq.It wasn't hard for me to figure out how to use it.
-It quickly stop dangerous traffic,which keeps our system safe.
-Our security work is faster now that we use Torq.
What do you dislike about the product?
-It wasn't easy to get torq to work with the way we were already set up.
-When I need help,they don't always answer right away, which I'd like.
What problems is the product solving and how is that benefiting you?
Torq helps us handle security jobs and responding threats faster, which is good thing. It is very important that our processes stay safe and work well.


    Edward W.

Improving and maximizing Cybersecurity efficiency with Torq.

  • January 05, 2024
  • Review provided by G2

What do you like best about the product?
I really like the user interface of Torq which provides user to access most features at one click.
Torq offers a great customer support that deals with every query of the user.
I like its ability to rapidly identify and automate a wide range of business and IT processes.
Also, It integrates well with existing systems which makes it invaluable addition to our security infrastructure.
The support team has been amazingly responsive to requests for help.
What do you dislike about the product?
Torq has a steep learning curve so it can be a challenge to beginners to use it at the beginning.
What problems is the product solving and how is that benefiting you?
The UI is very easy to navigate around with many options for getting as as granular as you want within your workflow.
Torq has helped us to save thousands of man hours on repetitive tasks.
Also, It has saved us money.
It provides you one of the best automation solution.
I highly recommend Torq.


    Vincent P.

Torq provides an easy-to-use solution to help control spam

  • January 04, 2024
  • Review provided by G2

What do you like best about the product?
With Torq We are able to carry out phishing campaigns. Plus with its automated rules and tasks, it has become very easy to manage. It automatically and with little effort resolves the need to categorize and inform our users if an email comes from a legitimate source.
What do you dislike about the product?
There is nothing that I don't like. Our network uses it and it has helped our staff. So far I have not had any negative experiences.
What problems is the product solving and how is that benefiting you?
It helps me recognize problems/scams and keep our network safe from phishing attacks. Plus, it saves help desk staff a lot of time by managing the constant flow of threats to the inbox. AND provide training to help prevent future compromises.


    Marcos W.

Torq is a great way to assess an organization's needs

  • January 03, 2024
  • Review provided by G2

What do you like best about the product?
The plataform is easy to use to meet your needs. I also like that Torq is extremely thorough while maintaining flexibility. And what I like the most is that their product uses real-life scenarios to make it seem more legitimate.
What do you dislike about the product?
The only complaint I would personally have is that some of the teaching videos can be a little long, nothing more.
What problems is the product solving and how is that benefiting you?
The fact that the system helps you and teaches you how to detect email fraud and scams more easily so that no one hacks your computer, and we have been able to remove phishing attacks from other users' inboxes based on user reports.


    Juan C.

"Splendiferous with limitless integration".

  • January 03, 2024
  • Review provided by G2

What do you like best about the product?
Wonderful with seamless integrations.
Explicable with it's customer service.
Marvelous with building powerful workflows.
What do you dislike about the product?
Explicable with seamless integration.
Intuitive dashboard.
What problems is the product solving and how is that benefiting you?
Wondrous with seamless intergration.
Explicable with customer support.
Elegance and superb with building powerful workflows.
Intuitive dashboard.


    Somil K.

Improve your organization's cybersecurity tools and services.

  • January 03, 2024
  • Review verified by G2

What do you like best about the product?
Outstanding software in the area of cybersecurity, with very complete workflow automation capabilities, easy to install and use, you can handle the entire security issue in a safe and effective way. It also provides excellent options for email security, the responses to incidents are fast and always provide good solutions. The responses are automatic, you only have to make configurations and that's it, the possibility of integrating chatbots with instant messaging applications, I want to highlight Slack.
What do you dislike about the product?
Very little technical information about the product, few training options, and a support team lacking in ideas to provide solutions to problems that arise within the platform. Excessive costs compared to other similar cybersecurity services. Other issues focused on software configuration from first download to initial implementation.
What problems is the product solving and how is that benefiting you?
It is very useful for the detection of anomalies within networks, it has proven to be reliable in automating all workflows that we cover within the organization, it is a program that also allows auditing and account management specifically talking about the security of the same. Quick responses to all threats that arise, it also allows us to orchestrate the entire cloud security system that we implement in our systems.


    Flavio V.

This platform is used by users and administrators daily, and everyone loves it!

  • January 02, 2024
  • Review provided by G2

What do you like best about the product?
I like it because it helps us provide a means for our global user base to submit phishing messages to our security team for review. It's great that you learm from the emails that are reported so you become more efficient as you go time.
What do you dislike about the product?
It's easy to set up and use, and Torq is there if you need help. And it would be nice to have more customizable, data-rich reports, but that pales in comparison to the benefits of Torq.
What problems is the product solving and how is that benefiting you?
Torq allows us to quickly target and eliminate any possible threats on all users of our system with very little work on the part of our support team. The platform also allows us to attach the original message to an acknowledgment email for clean shipments.