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External reviews

95 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rebeca M.

Integration with other tools

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
Visual graphs are very useful in real time to detect problems. and I like that the automation of workflows saves time and that detailed tracking and analysis of suspicious events is provided.
What do you dislike about the product?
It is a very high priced tool, the normal user cannot afford it. But regarding its application I did not find many disadvantages.
What problems is the product solving and how is that benefiting you?
It helps me scale my containers in a very easy way. It also helped me meet my requirements compared to other tools. Plus, it does away with security resolution in a single tool. And threat visualization is the best.


    hrishikesh K.

Anomalies are no longer a problem, implement Torq in your company.

  • November 20, 2023
  • Review verified by G2

What do you like best about the product?
The user interface of Torq.io is amazing I love all the functions to which I have access, setting a penalty timer is very simple, it is possible to configure workflow templates with variable times, the integration with CloudFlare for command management is very complete. By integrating with slack I can detect anomalies for example in messages, obtaining the IP address of the anomaly and a lot of information for network blocking. The service directly blocks the addresses that contain harmful elements and eliminates them, always executes the same route, it is very easy to configure and implement, it is possible to obtain statistics where we can see if the IPs that have been analyzed represent a threat, everything is organized in such a way that we can detect if the IP is harmless or malicious, I think the program is essential for computer security.
What do you dislike about the product?
The information about errors on the website does not always provide the solution, I have had to resort to consultations with external agents to solve problems within the platform, I think the support team should take more seriously the solutions for users. On some occasions when I have wanted to recover an event, it tells me that the Token to the carrier is not valid, I don't know what I am doing wrong, I hope for a solution. Importing workflows from another account can be the most complicated task if you are not familiar with the program, they only use one format and it is very ambiguous.
What problems is the product solving and how is that benefiting you?
Currently, we provide services in web technology and mobile technology, as well as server configuration and administration, so we always face situations where some malicious software wants to solve our security and that of our users, or wants to harm the projects we work on, with Torq.io we have managed to detect all software that may be harmful, channel and remove it, maintaining a secure network for all our workflow.


    Sandra M.

Helpful and flexible support for direct communication with the team

  • November 19, 2023
  • Review provided by G2

What do you like best about the product?
I love that it's easy to use and some pre-designed commands for some tools. also the ease with which payloads, authentications can be created. Torq also offers an incredibly easy-to-use interface. And what I like most is that it allows us to quickly automate solid tasks.
What do you dislike about the product?
It is difficult to understand the meaning of the website documentation. y Some tasks can be difficult to debug, plus it can be frustrating to figure thigs out at first.
What problems is the product solving and how is that benefiting you?
I like that it gives me easy integrations with many of our providers, as well as autocomplete functionality. Apart from its simple automation, clear view of stories, quick action templates, it helps me carry out activities faster.


    Oren A.

Speed up security process with Torq

  • November 19, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and make the team much more efficeant and Speed up security process with Torq
What do you dislike about the product?
beacause it is so easy to creqate automation we jump into configuration without design
What problems is the product solving and how is that benefiting you?
Data enrichment / engae with users and solve issues automaticly


    Walter D.

Offers an intuitive, easy-to-use interface for creating automation workflows

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
I love that it helps us automate and optimize our incident response processes. And the connectivity with other apps is really amazing. Plus, the customer support seems to be very responsive. and the technical support team is easy to talk to, they will be happy to help you understand and learn.
What do you dislike about the product?
There's not much I dont't like, but the learning curve can be a little steep, and I also find it to be a little expensive but it makes up for it with all its features.
What problems is the product solving and how is that benefiting you?
The ease of use has allowed us to build numerous stories in short time, and is solving our need for a security automation tool. and if we ever had problems, we could always rely on their support team.


    Saruni N.

My satisfactory and remarkable Experience with Torq Hyperautomation.

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
Torq Hyperautomation threat intelligence capability is my favourite aspect as it allows me to quickly hunt threats and to proactively search malicious security activities.I use this tool to automate repetitive security tasks hence saving time.It also enables me to detect and resolve security threats.It enhance rapid investigation of security incidents.
What do you dislike about the product?
I'm currently having the best experience with Torq Hyperautomation and there is no challenge that limits it's performance capability and efficiency.
What problems is the product solving and how is that benefiting you?
Quick integration with most applications used in our organization thus improving performance and efficiency.It reduces MTTD and MTTR.It strengths and improves our organization security posture.


    Kenneth A.

An incredibilistic,brilliantastic and especial Security Orchestration, Automation and Response Tool.

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
It's simple and fast to get started with Torq because it doesn't require any API or coding knowledge.It allows me to quickly detect,investigate and respond to security threats in real-time thus cutting down Mean Time To Detect and Mean Time To Resolve security incidents.It automates with almost every application that use in our organization.
What do you dislike about the product?
I got no disregards concerning this tool as it exceeded my expectations.
What problems is the product solving and how is that benefiting you?
It enables ease to create and deploy automated workflows and processes.It also cost-effective.


    Moiz M.

Automating everything with Torq

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Our organization's interaction with Torq has been great, allowing us to initiate and utilize the tool without requiring extensive coding or API expertise. It facilitates the handling of security alerts, stramlining the response process during security incidents. Its user-friendly interface simplifies the automation of repititive tasks and intricate workflows, contributing to heightened efficiency and productivity. By automating the detection,investigation and response phases of security incidents, it effectively reduces the mean time to detect and respond.
What do you dislike about the product?
The implementation of Torq can be complex and demands expertise to ensure its proper functionality. However, once properly configured, there are no drawbacks then.
What problems is the product solving and how is that benefiting you?
It help us to maintain good workflow and provide us security for our confidential data.


    Insurance

Great product for any automation, not only for security.

  • November 15, 2023
  • Review verified by G2

What do you like best about the product?
Very easy to use and implement with great customer support.
Uses it multiple times daily for automation tasks, alerts and remediations.
Have many features and integrations.
What do you dislike about the product?
debugging why specific step failed is not very intuitive.
What problems is the product solving and how is that benefiting you?
Automating processes, triggering alerts and remediations


    Telecommunications

The future of the cybersecurity automation

  • November 14, 2023
  • Review verified by G2

What do you like best about the product?
During our research we ´ve already test several products like XSOAR, FortiSOAR also amazing opensource projects like N8N, and one of the most loved option in TORQ by our team is the ease of implementation of new integrations.

With N8N we had to develope new integrations using Typescript, in TORQ you can do it in a few minutes, using de web UX, also if the integration is not API REST, you have the option to use pyhton or another programming languages.

The costumer support is amazing, they are totally focus on help us in order to use TORQ ASAP, they can help you with the custom integration and how to deploy the runners in your infrastructure.

The main features:

- Low-code
- Programming if you need with Python, Go ...
- Run your flow in your own infrastructure if you need it, using runners
- Amazing and clean UX
- Integrate your own services ( Internal website) in a few minutes with custom steps.
- KPI
What do you dislike about the product?
Not all the time the ROI is positive, you have to choose carefully what are you going to automate (Pay per flow active), they help you with amazing KPIs to solve this problem. It´s the best product for automate incident response (Fast and you can scale up), but for another automations related with the business, maybe you have to find a cheaper alternative (Azure logic functions, N8N..)
What problems is the product solving and how is that benefiting you?
Incident response
Automate Cyberinteligence feeds and automate block IOCs
Automate block suspicius activity