Jamf Pro
JamfExternal reviews
2,128 reviews
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Gold standard
What do you like best about the product?
It’s easy to use for managing devices at large scale, and it offers a wide range of capabilities to keep devices up to date and secure.
What do you dislike about the product?
Certain UI features could be improved for better view, filtering and reporting.
What problems is the product solving and how is that benefiting you?
Jamf helps ensure PHI data stays safe and secure on endpoints.
Robust, Highly Customizable, and Built for Flexibility
What do you like best about the product?
I really appreciate how robust and customizable it is.
What do you dislike about the product?
We covered it during the event today, but the biggest pain point is lack of information, for example when a policy fails to run, or other backend things either happen or don’t happen without explanation. I’d say over communication is always better than not enough information.
What problems is the product solving and how is that benefiting you?
Deploying computers, iPads, and Apple TVs for church IT and production. It saves us so much time and effort when configuring and repurposing devices.
Solid Mac Management with Room for Growth
What do you like best about the product?
I like Jamf's good user interface and integration, and I appreciate its growing ability for seamless deployment. The Jamf user group is active and insightful.
What do you dislike about the product?
The pricing is steep, and it seems like Jamf has gotten big enough that they might have lost the hunger of their startup years. Initial setup wasn't too difficult but the early days did require professional services to really get the ball rolling.
What problems is the product solving and how is that benefiting you?
Jamf provides visibility, compliance, app delivery, and device management for Apple devices.
Best-in-Class Mac Management That’s Straightforward and Flexible
What do you like best about the product?
Jamf device management is the best in the business for Mac management. It’s straightforward to use, and the modular approach makes it easy to tailor for different compliance requirements and user experiences.
What do you dislike about the product?
Testing can sometimes be confusing, but once you figure out the best way to structure beta testing in a meaningful way, it’s not too bad. That said, the IdP login integration for account creation could use some work, since it has been difficult to fit into certain workflows.
What problems is the product solving and how is that benefiting you?
Device management in a high-compliance environment has been a massive benefit for us. The compliance baselines are a Huge win
Simple to Use With Fantastic Support
What do you like best about the product?
The platform is simple to use and support is fantastic. I feel like I am always able to find an answer when I need one.
What do you dislike about the product?
I would benefit from more hands on support. I would love to be able to speak with an engineer on a video call when I am hitting roadblocks rather than use the chat bot.
What problems is the product solving and how is that benefiting you?
Securing devices. Keeping software up to date. Distributing applications and custom settings
Intuitive UI and Self-Service Tools That Speed Up Fixes
What do you like best about the product?
The tools that can be created in self service for our users so fixes are fast and effective. The user interface didn't need any training as I came into my new role, I was able to hit the ground running and find anything and everything I needed to do.
What do you dislike about the product?
I'd appreciate network independence for unlocking ipads by having stored admin login codes when users forget their passwords.
What problems is the product solving and how is that benefiting you?
The security locks for lost devices lets is rest easy no data is going to be compromised.
Flexible, Scalable MDM That Delivers
What do you like best about the product?
I find Jamf Pro to be very flexible and scalable.
What do you dislike about the product?
Nothing. Though if it were more affordable it would compare even more favourably to other MDM solutions.
What problems is the product solving and how is that benefiting you?
Jamf solves our automated device management, device configuration and local account challenges.
Effortless, Automated iOS Device Management
What do you like best about the product?
It makes managing iOS devices simple, automated, and clean. The enrollment, profile configuration, group assignments, and device locating almost effortless.
What do you dislike about the product?
I dislike not being able to manage Android devices the same way as iOS devices - it requires a different, more expensive product in place and then Android management added onto it.
What problems is the product solving and how is that benefiting you?
Locking down iOS devices for staff use, limiting what they can and cannot access on the work-owned device.
Intuitive Jamf: The Gold Standard for Apple Device Management
What do you like best about the product?
I like Jamf's intuitive interface, which makes managing computers and mobile devices much easier for me, especially as an admin. It's advanced compared to Microsoft MECM, with features that work better and make day-to-day management smoother. Finding what I need, whether it's creating a policy or a blueprint, is straightforward, which I really appreciate.
What do you dislike about the product?
I think Jamf could improve with better integration with Entra or active directory for group-based targeting. Right now, we're able to get it working because of extension attributes, but if it were a native thing, I think it would work a lot better.
What problems is the product solving and how is that benefiting you?
I use Jamf to manage our Macs and mobile devices. Its intuitive interface and advanced features simplify daily management, making it easier to find what I need. It's the gold standard for managing Apple devices.
Jamf Cloud Makes Apple Environment Setup and Migration Seamless
What do you like best about the product?
In my experience, setting up an apple environment with Jamf Cloud has been great. Allowing for a small customer to setup the preferred workflows and modify them quickly is a must for our organization and with policies and config profiles this has been easy for me as the Jamf admin. Scoping devices how we see fit is also a key feature.
I have had to migrate our entire environment from an on premise to Jamf cloud. Integrating all this was a good experience and the jamf platform has made this possible.
The cost has not been an issue so far for our organization. We look for stability over new quality of life features. Downtime has never been an issue so this has made the cost of Jamf something to always leverage with management.
I have had to migrate our entire environment from an on premise to Jamf cloud. Integrating all this was a good experience and the jamf platform has made this possible.
The cost has not been an issue so far for our organization. We look for stability over new quality of life features. Downtime has never been an issue so this has made the cost of Jamf something to always leverage with management.
What do you dislike about the product?
My biggest growing pain with the Jamf suite is Operating system updates and upgrades. DDM and native Jamf tools have shown low completions when attempting to use. Often resulting to 3rd party tools and scriptint to enforce and ensure completion of OS updates.
What problems is the product solving and how is that benefiting you?
Easy management and overall view of our apple environment.
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