Jamf Pro
JamfExternal reviews
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Jamf is the only MDM to consider for Mac admins
What do you like best about the product?
The options available for deployment are abundant.
What do you dislike about the product?
Due to the powerful nature of Pro vs School there is a learning curve when migrating from School to Pro
What problems is the product solving and how is that benefiting you?
Easily deploying Apple computers to teachers and staff and managing them.
Reliable MDM Solution for Apple Devices
What do you like best about the product?
Jamf Pro makes it easy to manage our Macs and iPads. I like how simple it is to push apps and set policies. Saves me a lot of time. Setup took some learning at first, but once it’s running, it works really well.
What do you dislike about the product?
Initial setup can be a bit complex and requires some learning.
What problems is the product solving and how is that benefiting you?
Jamf Pro helps us manage all our Apple devices in one place. It makes app deployment, security updates, and user setup much faster and easier. This saves time for IT and ensures our devices are always secure and ready to use.
Jamf Pro, Jamf Connect and Jamf Protect Review
What do you like best about the product?
Because it is built for managing Apple devices (macOS, iOS, iPadOS, tvOS), Jamf Pro takes advantage of the native APIs and features. That means better compatibility, more reliable device control, and often fewer workarounds. Features like Automated Device Enrollment,using configuration profiles, and leveraging Apple’s security features (FileVault, Gatekeeper, etc.) tend to be more tightly integrated. Zero-touch or hands-free deployment: Once devices are in place, many things can be automated (initial setup, provisioning, app installs, policies). Reduces manual effort. Good tools for inventory, tracking hardware/software version, warranty, and ownership info. That means easier asset management over time. Automatic or semi-automatic patching, updates, managing app lifecycles (installing, updating, removing). For Apple devices especially, having consistent, timely updates is important for both functionality and security. Self-Service portals: allowing end users to install approved software themselves, run maintenance, etc., which reduces demands on IT for simple tasks. 
What do you dislike about the product?
Although many users praise the support, others report that for certain issues or in certain regions, response times or helpfulness vary. Also, getting specialized training or support for advanced features may cost extra. Additionally, the reporting features aren’t as polished or flexible as they’d like. Comparing multiple systems, detailed historical usage, analytics sometimes need extra effort or external tools.
What problems is the product solving and how is that benefiting you?
Supporting employees outside the office is hard when you can’t touch their devices. Remote management lets push fixes, policies, and scripts; run inventory; or troubleshoot without needing VPN. Self Service empowers employees to handle routine installs and fixes themselves.
If you manage an Apple fleet, Jamf Pro is hard to beat
What do you like best about the product?
Jamf Pro is critical to my day-to-day IT operations and has completely transformed our workforce device deployment. Zero-touch configuration (via Apple Business Manager automated device enrollment) is genuinely a game-changer—new Macs go from shrink-wrap to fully compliant with apps, profiles, and security controls in minutes without IT ever touching the device. Smart Groups, policies, and scripts let us automate baselines, enforce compliance, and push software reliably, while Self Service empowers employees to help themselves. Reporting and patch management give us the visibility we need to stay ahead.
What do you dislike about the product?
There’s a learning curve, and some workflows (PPPC/system extensions, complex Smart Group logic) can take more clicks than you’d expect. The admin console can feel sluggish during large recalculations, and documentation depth varies across newer macOS features.
What problems is the product solving and how is that benefiting you?
Zero-touch configuration (via Apple Business Manager automated device enrollment) is genuinely a game-changer—new Macs go from shrink-wrap to fully compliant with apps, profiles, and security controls in minutes without IT ever touching the device
Jamf Pro review
What do you like best about the product?
-Efficiency in managing Apple devices.
- Deploying custom scripts.
- We can create customer extension attributes
- Deploying App packages.
- Self-service is icing on the cake.
- easy to use.
- Integrates with any Identity for SSO
- Support turnaround time is good, but can be better.
- Deploying custom scripts.
- We can create customer extension attributes
- Deploying App packages.
- Self-service is icing on the cake.
- easy to use.
- Integrates with any Identity for SSO
- Support turnaround time is good, but can be better.
What do you dislike about the product?
Very few things. Deployed profiles can not be managed by logs. certificates need to be updated every year.
What problems is the product solving and how is that benefiting you?
Manging devices made easy, stores recovery key and activation key.
Deployment of custom apps.
Deployment of custom scripts.
Deployment of custom apps.
Deployment of custom scripts.
Here’s Why Jamf Pro Worked for Me
What do you like best about the product?
Very reliable for managing Apple devices
What do you dislike about the product?
User interfacers are slowing down sometimes
What problems is the product solving and how is that benefiting you?
This makes managing Apple devices easy. It saves me time and keeps everything running smoothly
Jamf Pro is a game-changer for any organization that relies on Apple devices
What do you like best about the product?
As an enterprise-level mobile device management (MDM) solution, Jamf Pro offers a robust set of tools that make it incredibly easy to deploy, manage, and secure Macs, iPads, iPhones, and Apple TVs at scale.What I Like:
Seamless Apple Integration: Jamf Pro feels like it was built by Apple themselves. Zero-touch deployment via Apple Business Manager is a huge time-saver.
Powerful Automation: The ability to automate device setup, software installs, updates, and configurations significantly reduces manual work.
Security and Compliance: From enforcing security policies to tracking device inventory, Jamf helps ensure compliance and peace of mind.
User Experience: End users get a great experience with self-service options, minimal IT interaction, and fast setup.
Support and Community: Jamf Nation is an incredible resource, and Jamf’s support team is responsive and knowledgeable.
Seamless Apple Integration: Jamf Pro feels like it was built by Apple themselves. Zero-touch deployment via Apple Business Manager is a huge time-saver.
Powerful Automation: The ability to automate device setup, software installs, updates, and configurations significantly reduces manual work.
Security and Compliance: From enforcing security policies to tracking device inventory, Jamf helps ensure compliance and peace of mind.
User Experience: End users get a great experience with self-service options, minimal IT interaction, and fast setup.
Support and Community: Jamf Nation is an incredible resource, and Jamf’s support team is responsive and knowledgeable.
What do you dislike about the product?
The platform is feature-rich, which is great—but for new admins or teams unfamiliar with MDM solutions, the interface can feel overwhelming at first. It takes time and training to become truly confident with the system.
What problems is the product solving and how is that benefiting you?
amf Pro solves the complexity of managing Apple devices at scale, which has significantly improved our IT operations.
Before Jamf, onboarding new devices was time-consuming and manual. Now, with automated deployment and configuration, we can deliver a seamless, zero-touch experience to new users—saving time and reducing errors.
We also struggled with keeping apps and security policies consistent across the fleet. Jamf allows us to enforce compliance, push updates remotely, and ensure all devices meet our security standards—without needing to physically handle them.
Key benefits include:
Dramatically reduced IT workload for routine tasks
Faster employee onboarding and offboarding
Stronger endpoint security and policy control
Better visibility into our Apple environment (inventory, usage, compliance)
Before Jamf, onboarding new devices was time-consuming and manual. Now, with automated deployment and configuration, we can deliver a seamless, zero-touch experience to new users—saving time and reducing errors.
We also struggled with keeping apps and security policies consistent across the fleet. Jamf allows us to enforce compliance, push updates remotely, and ensure all devices meet our security standards—without needing to physically handle them.
Key benefits include:
Dramatically reduced IT workload for routine tasks
Faster employee onboarding and offboarding
Stronger endpoint security and policy control
Better visibility into our Apple environment (inventory, usage, compliance)
Jamf Pro is an excellent tool for managing Apple devices at scale
What do you like best about the product?
It streamlines deployment, security, and app management, making it ideal for IT teams in Apple-heavy environments. While there's a bit of a learning curve, the features and automation it offers are well worth it.
What do you dislike about the product?
The learning curve can be steep for new administrators, especially if they’re not already familiar with Apple IT practices. The interface, while functional, can feel a bit dated in some areas. Pricing may also be a consideration for smaller organizations.
What problems is the product solving and how is that benefiting you?
amf Pro solves the challenge of managing Apple devices at scale. It enables zero-touch deployment, centralized control, and consistent policy enforcement, which saves our IT team time and ensures a smooth onboarding experience for users. It also enhances security by keeping devices compliant and up to date without manual intervention.
Great product for your Mac needs
What do you like best about the product?
Apple focused device management that gets the job dobe
What do you dislike about the product?
Sometimes can be slow to react to feature requests
What problems is the product solving and how is that benefiting you?
Easy device deployment for end user benefit
First time to attend and learning a lot
What do you like best about the product?
It’s nice to hear from people behind the great product.
What do you dislike about the product?
I don’t think there is any, everything is good
What problems is the product solving and how is that benefiting you?
For Security and ease of use for our users
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